JoySwag.com Reviews

Name: JoySwag.com
Rating: 4.37

4.4 Rating 231 Reviews

82 %

of reviewers recommend JoySwag.com

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Metrics

4.4

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email

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support@joyswag.zendesk.com

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JoySwag.com 1 star review on 20th July 2022

Chantel Hill

JoySwag.com 5 star review on 18th November 2020

Tiffany Martin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This price was too much for the low-quality copy sunglasses.. :( I ordered before from here original one at a similar price”

Helpful Report

Posted 3 years ago

“Ordered 2 frames first online in January 25th, no sign of delivery even after 3 weeks. The amount of time I have spent on follow up is completely unreasonable. I requested for refund, which is also taking time. The only reason I am happy to give one star is that customer service is constantly willing to help, but with no resolution whatsoever and constantly missing all their ETAs for resolution. ****************************************** Updating the rating to 2 stars since customer care was very helpful to issue a partial refund for one item which could not be delivered. I had to escalate this through PayPal in order to have a resolution of this case.”

Helpful Report

Posted 4 years ago

“Not junk but not far from it. Taking it all to a donation center. A friend and I both purchased Exact same except she got a misquote refill for a product we have never heard of. And a watch. Out of both boxes the watch is the only thing worth keeping. What a waste of $30”

Helpful Report

Posted 4 years ago

“I placed an order on 9/8/20 and it is still awaiting fulfillment on the 9/15/20.”

Helpful Report

Posted 4 years ago

“Joyswag sent two incorrect items. When I asked via email for them to correct this mistake, I was ignored. Be careful with this company. Since then, joyswag has pled with me to edit this review. While I still have the two incorrect items, I've received a tiny partial refund in return for an updated review. What this company fails to realize is that the product was more important to me than the discount. I would much prefer to have exactly what I ordered than a $5 refund. But given their persistent, I've raised my rating of them from one star to two. Lesson learned here, If you are interested in a partial refund give them a low review and wait for that email. Good day.”

Helpful Report

Posted 4 years ago

“I ordered 3 different styles and received 3 packs of the same style.”

Helpful Report

Posted 4 years ago

“Slow dispatch - no explanation”

Helpful Report

Posted 4 years ago

“Ordered two pairs of sunglasses , only received one (their great), I have tried to get an answer why I didn’t receive the 2nd pair that I payed for, for over a week. And, all that I keep getting told is we’ll look in to it.”

Helpful Report

Posted 4 years ago

JoySwag.com is rated 4.4 based on 231 reviews