JoySwag.com Reviews

4.4 Rating 231 Reviews
82 %
of reviewers recommend JoySwag.com
4.4
Based on 231 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email
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support@joyswag.zendesk.com

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This price was too much for the low-quality copy sunglasses.. :( I ordered before from here original one at a similar price
Helpful Report
Posted 2 years ago
Ordered 2 frames first online in January 25th, no sign of delivery even after 3 weeks. The amount of time I have spent on follow up is completely unreasonable. I requested for refund, which is also taking time. The only reason I am happy to give one star is that customer service is constantly willing to help, but with no resolution whatsoever and constantly missing all their ETAs for resolution. ****************************************** Updating the rating to 2 stars since customer care was very helpful to issue a partial refund for one item which could not be delivered. I had to escalate this through PayPal in order to have a resolution of this case.
Helpful Report
Posted 3 years ago
Not junk but not far from it. Taking it all to a donation center. A friend and I both purchased Exact same except she got a misquote refill for a product we have never heard of. And a watch. Out of both boxes the watch is the only thing worth keeping. What a waste of $30
Helpful Report
Posted 3 years ago
I placed an order on 9/8/20 and it is still awaiting fulfillment on the 9/15/20.
Helpful Report
Posted 3 years ago
Joyswag sent two incorrect items. When I asked via email for them to correct this mistake, I was ignored. Be careful with this company. Since then, joyswag has pled with me to edit this review. While I still have the two incorrect items, I've received a tiny partial refund in return for an updated review. What this company fails to realize is that the product was more important to me than the discount. I would much prefer to have exactly what I ordered than a $5 refund. But given their persistent, I've raised my rating of them from one star to two. Lesson learned here, If you are interested in a partial refund give them a low review and wait for that email. Good day.
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Posted 3 years ago
I ordered 3 different styles and received 3 packs of the same style.
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Posted 3 years ago
Slow dispatch - no explanation
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Posted 3 years ago
Ordered two pairs of sunglasses , only received one (their great), I have tried to get an answer why I didn’t receive the 2nd pair that I payed for, for over a week. And, all that I keep getting told is we’ll look in to it.
Helpful Report
Posted 3 years ago
JoySwag.com is rated 4.4 based on 231 reviews