4.60 Rating 88 Reviews
91 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Live Chat, Email
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Anonymous  // 01/01/2019
i am pleased with the steak knives I received but I was shorted 2 knives about of the 6 I ordered. It took me almost 2 months for Joyswag to agree to refund my money for the other 2 knives. I would have preferred to have the 2 missing knives to go with my set. Again, I love the knives but the customer service was definitely lacking. If I had received all 6 knives I would have given a 5 star rating.
Posted 1 week ago
Love the pocket watch, but when my husband opened it up for Christmas, it wasn't working. I sent an email asking for help, never heard back ( but still sends me emails on other products) Turns out it needed a battery, even though Walmart wouldn't even look at it ( bought it through Was very upset that I couldn't get any help with this matter. I took it to a jewelry store and finally got it to work. Loved the pocket watch, customer service, not so much.
Posted 4 months ago
My first order was supposed to be free postage but when the watches arrived here at my home I had to pay the mailman $2.65. I have not heard from Walmart about a refund for the postage. It was supposed to be free, however the second order was free I did not have to pay anything but someone owes me $2.65.
Posted 4 months ago is rated 4.60 based on 88 reviews