“Products are fine and decent pricing but communication is awful, I wish i could give zero stars for this. I get that supplies might be an issue at this time, however lack of responses to emails, or sending a shipping label that still takes almost 2 weeks before its even active is poor customer service. I have since placed orders elsewhere due to the poor service, and communication.”
“Return process needs much improvement + I had to pay for each return.
Previous returns were sent back to me twice despite the correct address being affixed.”
“I actually did not receive them due to some sort of problem with you guys. I did receive a refund but am disappointed that I didn’t receive this product!”
“Waited 3 weeks to receive wrong product ...waited 3 days for response from customer service...still waiting for labels and instructions to return...and will have to wait several weeks for you to process return and ship the product I paid for in the first place....your error my loss of considerable time and frustration”
“Did not receive the putter I ordered
Very poor communication on Just Golf’s part
I had to start calling after the promised 7 day delivery when the putter didn’t show up
Just Golf should have informed me of the supply issue and offered an equivalent”
