“I haven’t received them yet. They were never delivered. I have sent you emails about this. The fact that you are asking for a review on something that I never received is astounding!”
“Very disappointed with shipping time it took to receive my order. Well over a week and a half. I have never waited that long for a package to shipped from the GTA.”
“I ordered a rain jacket on July 2nd. I received a golf shirt. I told customer service about the problem and they told me to return the golf shirt before they would ship the golf jacket. I returned the shirt the next day and was told that the jackets were sold out. Wasted my time and yours instead of being honest about my order in the first place. this is the second time an order has been sold out on me but you still take the money. you said you refunded my money on July 22. As of July 26 I haven't received my refund. I doubt I will be buying anything else from you.
Ron Hamilton”
“This is the worst online purchase i have ever done. It is almost four weeks and I still do not have my goods. Canpar shows that my club was delivered to your head office, you have this stupid online complaint department that took two days to tell me that you are looking into it. I still do not have my merchandise, I am out the money and your "complaint" department has not gotten back to me. How hard is in this era to deliver a golf club? Obviously, it is beyond your shipping department. If I could give you less than one star, I would.”
“Delivery of my merchandise was terrible. They delivered it to the wrong house and I had to walk door to door over 30 houses on my street to find the package they didn't know how to deliver properly.”
“Well I can’t rate the shorts themselves because I haven’t even received them yet 3 weeks later! This experience has been poor to say the least. Do not sell items that you cannot ship out in a timely manner (do not blame Covid please! I have bought many items coming globally and all arrived before these shorts!). Get your act together.”
“Sadly, I still have not received the order I placed on June 13th. After many queries I was told the goods were back ordered and was told they would be shipped on June 28th. Still nothing as of writing this on July 5th.”
“You advertised merchandise that can’t be delivered and letting me fill all the order and a few days later tell me it wasn’t available…….very frustrating!”