“This is the worst online purchase i have ever done. It is almost four weeks and I still do not have my goods. Canpar shows that my club was delivered to your head office, you have this stupid online complaint department that took two days to tell me that you are looking into it. I still do not have my merchandise, I am out the money and your "complaint" department has not gotten back to me. How hard is in this era to deliver a golf club? Obviously, it is beyond your shipping department. If I could give you less than one star, I would.”
“Delivery of my merchandise was terrible. They delivered it to the wrong house and I had to walk door to door over 30 houses on my street to find the package they didn't know how to deliver properly.”
“Well I can’t rate the shorts themselves because I haven’t even received them yet 3 weeks later! This experience has been poor to say the least. Do not sell items that you cannot ship out in a timely manner (do not blame Covid please! I have bought many items coming globally and all arrived before these shorts!). Get your act together.”
“Sadly, I still have not received the order I placed on June 13th. After many queries I was told the goods were back ordered and was told they would be shipped on June 28th. Still nothing as of writing this on July 5th.”
“You advertised merchandise that can’t be delivered and letting me fill all the order and a few days later tell me it wasn’t available…….very frustrating!”
“Dont expect any level of customer service. Tried calling 3 days in a row and no one picks up. Emailed with no one responding. My item shipped June 10 and said it would arrive June 11th, I didn’t receive item until June 18th and still they did not address my dissatisfaction of their lack of customer service.”
“I ordered 2 pair of golf shorts on June 7th. They were picked up by Canpar on June 18th. The order has never been delivered. I have contacted Just Golf Stuff and all they can say is the order has been shipped. I am still awaiting a response from Canpar. In the meantime I am out $80 and have no shorts.”
“Ordered 2 pairs of shorts, arrived on time, however one pair was way too large.
Emailed customer service at the email address outlined on their website, inquiring on how to exchange sizes…….zero reply. Emailed them another 3 times……with zero reply!! Called and left a voicemail for a call-back, nothing but crickets. Very disappointing.”
“Has a double zipper and the bottom one has nothing blocking it at the bottom, so if you unzip completely both zipper will fall off! I'll probably never wear it for fear of losing the zipper. Terrible purchase, don't bother with this cheap imitation!”
“The grips are not up to par. They are a double bogie +. The rubber is hard. The grips are two separate pieces of rubber glued together. My two year old grips are tackier than the grips I received from J”