“The worst customer service ever…
Waiting 4 weeks for a credit for product I never received
Emailed and called numberous times …
No contact from anyone”
“I purchased the golf pants from the website and they sent me the wrong size. After reaching out to them, they expected me to drive an hour to one of their drop off locations in order to return the pair of pants. Not impressed with the customer service and I was never issues a refund.”
“The returned product was sent regular mail in a small lightweight package across town - cost: $13.00.
Not in a hurry to order again without a prepaid return label.”
“A week after I made the order, I received an email stating one of the items was out of stock. Since the deal was for two of these items, because I do not need two exactly the same I cancelled my order to get a refund.”
“Ordered shorts twice and still received the wrong colour. Gave me a $ 5.95 CREDIT..Wow very disappointed and noone returning my messages,,
Have ordered quite a bit from here but that's about to change.”
“I have not yet received my purchase. I was notified that it was being shipped Aug 23/21. It has not been delivered and I have not received any further communication.
I have ordered with Just Golf before and did not have this issue. I’m quite disappointed with this experience”
“I am thoroughly frustrated with this....ordered August 14th and have tracked ALL over Canada and still do not have it!!!
Tried many times to contact and fix and still nothing!!!
I'm done. I want my money back NOW”
“Did not fit. Was poor quality and looked deformed. The back waist bend popped out. Also had hard to time to contact your company about return and no one called back. Had finally drove down to return at Bathurst location.”
“I’ve never received my golf grip order at all. Terrible communication and extremely terrible service. Never again will purchase a golf product from your company. Please investigate for me and get back to me ASAP! That would be greatly appreciated!!!!”
“I did not like the club so I went to return it and the shipping cost was half the cost of the club, return shipping should be on the vendor not the purchaser? Not worth returning”
“Made my order and have waited about a 3 weeks and havent received my golf cart and the tracking doesnt have any information. I emailed a couple of times with no response and then I got an email asking how I like my purchase. Would suggest ordering somewhere else, where things come in a timely mannor, or at least you get an update on the status.”
