“I placed an order for a canvas print of my family portrait Dec 2, 2023 and it’s been almost 3 months with no product coming. The company was fast to get the artwork drawn, so I didn’t think it would be an issue with ordering prints. I wish I had seen these reviews. As another person in a similar position pointed out, it appears they actually make the art, but then scam you on any merchandise you buy afterwards. I should have spotted the red flag that was their contact info- only an email address. Naturally I sent many emails but they all go unanswered.”
“I should have checked on them earlier then I would have seen these reviews, but I ordered a mask from their site and immediately got a confirmation email. Money was withdrawn out of my account. Over the next 3 weeks I have emailed 3 times to try to get a tracking number or any info on my order but have not received any response via email or chat. Looks like I am out my $18. Scam site.”
“Placed in order in November and it’s now the end of January and I can’t get them to reply to me about the status. I have tried to contact them via email and it’s useless. They get you the art fast but I truly believe anything additional is a scam at this point. I paid $150 to have mine put on canvas and can’t even get a response on my order that has been sitting as processing for 8 weeks.”
“No communication. I ordered a picture of me, my husband and my dogs. The picture was great so I approved it. What I didn't consider was that when I went to frame it or put it on canvas our dogs heads got cut off. I have sent multiple emails, messages to the website chat and to Facebook messanger asking them to please just make the dogs heads just a bit higher so they don't get cut off and nothing... for weeks. No communication.”
“Never received any confirmation like previous customers have said, emailed multiple times asking for the status or a full refund and absolutely no communication. This is a scam and I will try to get my money back”
“I placed an order on July 5th for over $300 CAD and haven't received a single response, let alone my order. I've been blocked on all social media accounts and can't get a response via email, chat etc... this is insane! PLEASE answer me. #BOB99581”
“Ordered a portrait near the end of September, it's now mid November and I haven't received anything, on the site it said my order was fulfilled but I never received a link to view it and whenever you live chat or email you will never ever get a response. I feel entirely scammed, please don't buy from here”
“I ordered a hoodie from them and got my confirmation email. The site stated orders would be processed in 1-5 business days for tye item I selectrd. They took my money and have not done anything. It has been 2 weeks and they cannot even get back to any of my emails. Their automated message service is a joke and simply is there to give you geberic answers with no follow up by an actual rep. This sucks because the item was an anniversary present that will not be here on time.
Avoid them if you want to not waste your money and time.”
“I placed an order on July 18th for a t shirt. 2-4 weeks the email said. 6 weeks later no T shirt. Sent several emails without one single response. The live chat is useless. No one ever came in to live chat. Possibly the worst customer service ever.”
“I placed an order in July 18th for a t shirt. Should be pretty standard. Well, 6’weeks later no t shirt. I sent several emails. Attempted live chat with no customer service representative ever answering. Worst customer service ever. I had to contact my credit card company to dispute the charge. This was also supposed to be a birthday gift by the way that has passed.”
“DO NOT BUY AT JUSTLIKEBOB!!!! Scammers!!! Paid 100$ and got a call saying they needed 80$ more to be able to access the pictures I sent them. I tried to cancel and ended up just getting a generic picture no resemblance at all.”
“I gave Just Like Bob a picture of my family to use and the likeness of what they gave back looked absolutely nothing like my family. I asked them multiple times to change it, and they either refused or were unable to do so. Customer service never got back to me after multiple attempts. I now have a crappy picture that I can't do anything with and they don't offer refunds. This is a great idea, but Just Like Bob has awful execution. Don't waste your money.”
“Don't waste your money. Customer service is non existent. Crappy product, they steal their advertisement/shop product pics from other retailers. Find a more reputable company to purchase Bob burgers stuff.”
“After I bought, I found out I could get the same thing for less than half the price elsewhere. They have now sold my Information and I am receiving spam calls every half hour. I am in the process of cancelling the transaction with Visa because they are unwilling to do it themselves.”
“Do not buy!!! It’s not real and that’s that I just lit a bunch of money on fire because I don’t read reviews!! Always read reviews or just GO TO ETSY!!!!!!”
