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Juul Reviews

1.9 Rating 358 Reviews

19 %

of reviewers recommend Juul

Company Reviews

1.9

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Juul 1 star review on 15th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a good product, I’ve been using for 2 weeks and only had a few smokes since. However a big issue for me is that my pods are only lasting about 2 days, with 4 being £11 this doesn’t even cover a week so I’m going to spend at least £40 a month on pods as they are too small. Bit annoying considering it’s a really good product, but getting vape juice lasts longer and is cheaper, JUUL please look at making bigger pods that are more cost effective overall, the return you will make on continuous customers will outweigh the cost invested in the pods size and pricing.”

Posted 4 years ago

“I love my Juul! I HAD to quit smoking cigarettes and this device made it easy. I haven't had any trouble with leaking pods or anything else, I wish the battery lasted a little longer but that's about it. I appreciate not having to mess with coils and such... just snap in a pod and vape away.”

Posted 4 years ago

“I used 2 weeks of patches and then went to just my juul. I haven’t smoked a cigarette since then. I like the juul. Only reason I didn’t give it 5 stars is sometimes the draw isn’t very consistent. And sometimes it does leak a little. But I’m very happy with it. I don’t smell of smoke anymore. I do hope soon to get off the juul too. But for now I’m very happy.”

Posted 4 years ago

“I am reading a lot about bad devices and I hope juul did not cheapen them and would replace them without question if there is a problem. That said I had tried many e cigs and vapes to stop smoking and juul is the only one that worked for me. I smoked for 45 years but was never able to quit for any any length of time and was miserable from constantly trying. When I found the juul (last November) I finally found the device for me. I have had the original device since without issue I order the lower nicotine pods and try to keep track of and limit my usage. Difficult cause that mango is soooo delightful! Giving four stars because of the bubble and leakage issue. Most pods haven’t leaked but what a pia when they do. Also the bubbles forming at the wick every few puffs is a pain. My routine now is to store the pods upright. Before each use shake the bubbles out. Wipe the outside of the pod with a paper towel and roll up the end of the paper towel and stick in in the mouth piece holes in case there is juice in it. Quite the process. Then every few pugs just gently hit it on your thigh and the bubbles come up Easier to smoke cigs but still worth it because I feel a heck of a lot better. Stairs and uphill climbs are no longer a problem!! Also juul service has always been wonderful when I’ve called.”

Posted 4 years ago

“Making the transition from smoking to vaping has never been made easier! I’ve tried numerous vapes on the market and I highly recommend this product because it has recreated the need of smoking without the harsh reality and I’ve finally given up the cigs. The pods are slightly expensive for what you get but overall a really great experience.”

Posted 4 years ago

“I’m a little disappointed as the last two packages of 4 classic tobacco had two empty pods??? What’s up with that???”

Posted 4 years ago

“I gotta say, I love it. But it's TOO EASY to lose! Seriously, I've been searching for that damn little, black stick for half an hour now. And the price doesn't = I'll just pick up another... Dammit!”

Posted 4 years ago

“Juul certainly helped my wife and I kick a 30+ year habit. However, I believe it costs about the same as cigarettes, everything they claim about this aspect is fluff! They claim 200 puffs but I read those are 2-3 second puffs. Anyway, good way to wean off cigarettes but don't look at saving.”

Posted 4 years ago

“My husband ordered this for me because I was such a fail at quitting cigarettes. Five year almost pack a day smoker and another five years only having a few a day. Pod was easy to charge and honestly my only complaints are on the hits. Sometimes it crackles, sometimes it leaves a bitter residue on my lips and sometimes I dont feel anything at all. We bought an right pack of the classic tobacco and the device its self. Its day seven and I am only on pod number four because number three just stopped working. The charge is ok. Doesn't last long but doesn't take long to charge either. I love the difference I am already feeling. Less dehydration in my skin, less bruising under my eyes, no more bruised pain in my sternum or horrible heartburn every day. I really think it's going to work this time!”

Posted 5 years ago

“I’ve been a pack a day smoker for 48 years. Tried hundreds of time to stop, but always went back. I’ve been using the JUUL for 8 days now and only used 4 pods. That’s about a half a pack a day. I choose the Virginia Tobacco pods because I really don’t like them and I vape less. I’ll be switching to the 3% pods in a few weeks and who knows, maybe this time I’ll quit for good.”

Posted 5 years ago

“I was only mildly intrigued about JUUL when I first heard their commercials. But I bought one anyway, after a time, when I decided I needed a change in my legal drug intake. Here is my bullet-point review: * I like the "elongated stick-of-gum" design. It doesn't recreate the muscle memory of smoking actual cigarettes, but I quickly adapted to the new "hand to mouth" physics that we all crave. * You will easily form an all-new unhealthy somatic habit, until JUUL finally starts producing zero-nicotine pods, which I would love to see, which would eliminate the unhealthful nicotine portion in the juice. After all, part of the JUUL advertising is that they are presenting a more healthful product--in other words, less harmful. Simply giving us a non-tar supplement should be only the first step in their campaign in helping smokers make better choices. (This is assuming the people at JUUL aren't just the modern-day people killers, as opposed to, say, Marlboro and American Spirit.) * I found the JUUL pod juice to be a difficult adaptation. I kept coughing up a storm every time I "took a hit" off the pod. Eventually, my throat adapted to the new way of introducing nicotine into my body. The experience is pleasurable now. * The unit I bought (the handle and the battery) came with an imperfection. I found that I have to use my thumb to "smash" the pod firmly into the slot to get it to work. Perhaps, after so many instances of pulling out a pod and replacing it with a fresh one, the latches that hold the pod firmly in place have weakened. I've owned my unit for less than a year. My suggestion is: before the JUUL company decides to raise its prices, it should perfect the unit AND the pods. * I find that the heating element in the pod itself is imperfect. I applaud the concept of getting a new heating element every time you replace the pod, but in order to achieve this goal, the JUUL company has decided (perhaps necessarily) to implant weaker heating elements in their pods. (I have vaped dozens of JUUL pods. Only one of them malfunctioned and wouldn't produce mist at all. But once was too much for my tastes.) Often, when I take a puff, I wonder if the heating element is malfunctioning. Just when I think my unit has broken (my inhalation comes up empty), I pull out the pod, flip it around, re-insert it, and take another puff. It (usually) puffs fine. Perhaps I need to clean the contact points of the unit and the pod. Some of this complaint might be my own fault. * When I first started vaping with JUUL, the four-pod price in the average convenience store was approximately $32 after tax. I found a liquor store that sold them for about $22. The JUUL website (once upon a time) sold them for about $16. But they raised their price right before I tried to order from them. I was bummed; I cancelled the order. * Is an $8.00 pod, a $5.50 pod, or $4.00 pod worth the money, as compared to the national average price of a pack of cigarettes (6 or 7 dollars)? I've read online that the pod is the equivalent of a pack of cigarettes. It doesn't feel that way. Each pod, to me, is the same as half a pack. But then again, when I'm smoking an actual cigarette, I set it down, whereupon it burns aimlessly. A JUUL pod does not burn. It waits until I need it, thus prolonging the time that the pod is planted in the unit. The actual "burn" has much to do with how often I puff it. * I myself want the $4.00 price. The $5.50 price is borderline. At "$8 a pack," even though it's a saving on actual cigarettes and potential medical bills, I find myself preferring other vaping methods. For one thing, with a non-JUUL product, I can choose no-nicotine juice. For another thing, I end up spending much less money when JUUL isn't a part of the equation. * The unit comes with a battery that flashes a green light when full and a white light otherwise. At least that's how mine works. I have never tested the battery life. I hear it's about a pod's worth. Whenever I take a puff, I replace the unit in the ingenious flash drive "tray." As I write this, the unit is plugged into my laptop flash drive slot, about two inches from my left pinkie. It stands proudly like an erect building, awaiting my fingers to grab it, remove it from its magnetic base, take a puff, and replace it. . . until the next puff. * This is the first vaping device that has been especially easy for me to use. I like that. But it's too easy, too. I find that I ingest more nicotine by this method. Again: JUUL, please offer your existing line of flavors without nicotine. You have convinced me that this is a better alternative, but you need to drop the other shoe. I don't care if you lose a smidgeon of profit here. OFFER 0-NICOTINE PODS. Live up to your implicit promise. Thank you for reading this.”

Posted 5 years ago

“Can't believe all the poor reviews of this product. I bought the Juul not to quit smoking but to reduce my smoking, one cig then I would vape. Got to the point where I enjoyed the Juul more than smoking, quit cigs 2 months ago.”

Posted 5 years ago

“The flavour pods are velvety smooth-the royal creme is a lovely flavour-no pressing buttons,only down side is its not strong enough.UK Service very good.”

Posted 5 years ago

“good nicotine buzzes and easy to hide”

Posted 6 years ago

“Good product, fast shipping”

Posted 6 years ago

“I used to buy multiple juuls and pods from this website. It's pretty convenient to pay and check out. It has a subscription function that you can choose to let it send you pods monthly. Recently, however, I am not able to buy juuls from it. The auto-ship for pods is still working, buying juuls are no longer allowed. Hopefully they can fix this problem.”

Posted 6 years ago

“I used to buy multiple juuls and pods from this website. It's pretty convenient to pay and check out. It has a subscription function that you can choose to let it send you pods monthly. Recently, however, I am not able to buy juuls from it. The auto-ship for pods is still working, buying juuls are no longer allowed. Hopefully they can fix this problem.”

Posted 6 years ago

Juul is rated 1.9 based on 358 reviews