Kapten & Son Reviews

Name: Kapten & Son
Address: Agrippinawerft 28, Köln, North Rhine-Westphalia
Rating: 4.55

4.6 Rating 11,308 Reviews

90 %

of reviewers recommend Kapten & Son

4.6

Based on 11,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

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“Tolle Brand mit tollem Team”

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Posted 5 months ago

“Great looking bag, great quality”

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Posted 22 hours ago

“I really like this bag. I rarely write reviews but this is such a great bag. I would purchase another.”

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Posted 1 day ago

“Perfect for what I needed.”

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Posted 2 days ago

“Bag in general looks good and spacious with lot of pockets”

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Posted 2 days ago

“I gave 1 star because I received a broken bag and reported it immediately, but I have been waiting for over five days with no replacement or proper update. This delay and lack of response are very disappointing.”

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Posted 3 days ago

Hey Khaoula, I am deeply sorry that you are unhappy with our service. Your satisfaction is very important to us, and it's our goal to make sure you have the best experience possible. In order to resolve the issue and help you, I am requesting further details so that we can investigate the matter further. Please feel free to let us know what exactly went wrong so that we can find an appropriate solution.❤️ Best regards from Cologne, your Kapten & Son crew

Posted 3 days ago

“The bag’s quality is great inside out. Everything i use at work fits in the bag and it’s comfortable to wear.”

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Posted 3 days ago

“It took a it too long from ordering to recieving the item. Otherwise good service from the company”

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Posted 6 days ago

“The staff got back to me on specific queries on different platforms relatively quick.”

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Posted 6 days ago

“Creo que la calidad, el espacio y las posibilidades que dan se ajustan bastante al precio.”

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Posted 6 days ago

“I really liked the bag”

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Posted 1 week ago

“Amazing designs”

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Posted 1 week ago

Author didn't leave any comments.

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Posted 1 week ago

“Good quality.”

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Posted 1 week ago

“Bag design fulfils what I was looking for but I only would have purchased it during its 30% discount sale. There are some improvements I’d like to be made.”

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Posted 1 week ago

Hey Kapten, Thank you for your frank review of our prices. I'm sorry to hear that you're not happy with it. We understand that prices are an important factor when deciding on a purchase and that they may not always meet expectations. It is our aim to offer fair value for money and to ensure that our customers recognise the value of our products. It is important to note that there are a variety of factors behind our prices, including the quality of our products, the cost of materials and manufacturing, and the provision of excellent customer service and after-sales support. Your feedback is extremely important to us, if you have more suggestions or questions on how we can improve our value for money, please don't hesitate to contact us. We are here to listen and make sure you are happy with your experience with us. Best regards, your Kapten & Son crew

Posted 4 days ago

“10/10 very good quality I am delighted”

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Posted 1 week ago

“Excellent product, easy of ordering and quick delivery”

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Posted 1 week ago

“The customer service team were really helping and prompt in their service.”

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Posted 1 week ago

“Zaino molto funzionale, ottimo tessuto. Spedizione rapidissima.”

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Posted 1 week ago

“Very bad costumer service”

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Posted 1 week ago

Hey Kapten, I am deeply sorry that you are unhappy with our service. Your satisfaction is very important to us, and it's our goal to make sure you have the best experience possible. In order to resolve the issue and help you, I am requesting further details so that we can investigate the matter further. Please feel free to let us know what exactly went wrong so that we can find an appropriate solution.❤️ Best regards from Cologne, your Kapten & Son crew

Posted 1 week ago

“Good quality, fast delivery”

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Posted 1 week ago

Kapten & Son is rated 4.6 based on 11,308 reviews