Providoor Reviews

Name: Providoor
Address: 9/Building 220 Lang Rd, Entertainment Quarter, Moore Park, New South Wales
Rating: 4.34

4.3 Rating 1,321 Reviews

82 %

of reviewers recommend Providoor

4.3

Based on 1,321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Providoor 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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English

“We ordered the Lamb Raan Banquet (Indu) The food was very nice, however: - The meal was very fiddley and time-consuming to prepare. - The dessert (one little slice of carrot cake) was tiny - it was barely sufficient for one person let alone two people. Previously we had ordered from Chiswick and were very happy with the overall experience. They provided a printed menu, printed preparation instructions, and even a link to a Spotify playlist. This set our expectations for ALL meals from Providoor. Alas, Indu provided none of these. Providoor needs to set equal standards of service that apply all participating restaurants.”

Helpful Report

(Indu) - Posted 3 years ago

Hi Bruce, Thank you for taking the time to share your feedback. We're so sorry to hear of your experience and would like to be able to look into this further for you. If you could please email us at support@provdoor.com.au, a member of our Customer Support team can create a solution for you. Please include your order number in your email. We look forward to assisting you shortly. -The Providoor Team

Posted 3 years ago

“Brilliant concept, brilliantly executed.”

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(Grossi-a-casa) - Posted 3 years ago

Hello! Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“This is a great service. We've now used it 4 times and are almost certain to use it again. The quality of the food we have had is very high, the instructions clear and easy to follow and we've loved the fun extras such as sound tracks. The only thing which causes us concern is the environmental impact of all the plastic packaging. We were very pleased when one of our orders used heavy-duty cardboard packaging rather than plastic and it would be great if this could be more widespread. Is there some way this can be addressed?”

Helpful Report

(Providoor) - Posted 3 years ago

Hello! Thank you for taking the time to share your feedback. We are so delighted to hear you have enjoyed your experiences ordering through Providoor. Please know that we are looking into ways to reduce our environmental impact in the future, we do have some tips and tricks for some of the items that are packaged however we are certainly looking for was to improve. Thank you for your support and for sharing your concern. -The Providoor Team

Posted 3 years ago

“Easy to order, lots of options, delivery on time with tracking and great food.”

Helpful Report

(Rumi) - Posted 3 years ago

Hi Tania, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“A gastronomical delight. Such a beautiful way to bring the family together over a double birthday celebration using zoom as my two sons live in different states. We had the same meals and two bottles of wine delivered to the 3 different families interstate and the 6 of us thoroughly enjoyed heating up the meals and tasting the various different courses together. A great way to cook, discuss and savour each meal together. Thanks Providoor for making these birthday celebrations possible with our two adult sons even though we couldn’t be together in person. Easy, fun and convenient. We will definitely do it again.”

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(Maha) - Posted 3 years ago

Hi Sharon, Thank you for taking the time to share your feedback. We are over the moon to hear you had a great experience and were able to celebrate a special occassion with loved ones far away! We are so happy to hear that you all loved cooking together even if in different kitchens! Thank you for your support! -The Providoor Team

Posted 3 years ago

“Such a fantastic service, so glad I found you. Fantastic meals without leaving home!”

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(Providoor) - Posted 3 years ago

“Enjoyed a lovely meal Everything well packaged and easy to put together”

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(Maha) - Posted 3 years ago

Hi Debbie Thank you for taking the time to share your feedback. We are so glad to hear you had a wonderful experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Great service of bringing together a banging selection of restaurants, with well-packed ingredients, a top class delivery service, and easy to follow instructions to make some truly amazing meals at home. A bit pricey considering the cooking and clean-up is part of the deal, but very well worth it during COVID restrictions, for those unable to visit for whatever reason, or budding chefs and foodies.”

Helpful Report

(Providoor) - Posted 3 years ago

Hi Bryant, Thank you for taking the time to share your feedback. We are so delighted to hear you had an amazing experience ordering through Providoor. Thank you for your support and kind words! -The Providoor Team

Posted 3 years ago

“Had a wonderful experience with a lunar new year dumpling box! The only thing that could have made it better would have been if it had come with sauces to dip the dumplings into. Will definitely order again!!”

Helpful Report

(Providoor) - Posted 3 years ago

Hi Rachel, Thank you for taking the time to share your feedback. We are so delighted to hear you had a lovely experience ordering through Providoor, we are so sorry that the sauces from your meal were missing however we would like to be able to look into this further for you. If you could please email us at support@provdoor.com.au, a member of our Customer Support team can create a solution for you. Please include your order number in your email. We look forward to assisting you shortly. -The Providoor Team

Posted 3 years ago

“Great selection, generous portions and clear instructions. Really pleased with how the food turned out with very little effort and zero fuss”

Helpful Report

(Balcon-by-tapavino) - Posted 3 years ago

Hi Sophie, Thank you for taking the time to share your feedback. We are so glad to hear you had a wonderful experience ordering through Providoor. Thank you for your support! -The Providoor Team

Posted 3 years ago

“We have used Providoor twice now and cannot find anything else to say than sensational x prompt delivery and the quality of the meals were absolutely amazing. Look forward to our next dinner in courtesy of Providoor x”

Helpful Report

(Maha) - Posted 3 years ago

Hi Bree, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. Thank you for your lovely words of support! -The Providoor Team

Posted 3 years ago

“As a single parent of a kid who loves eating Providoor has been such a blessing. We can enjoy trying new things together at home... have loved more than 5 restaurants offerings with the timing that works for us. Thank you”

Helpful Report

(Providoor) - Posted 3 years ago

Hi Melanie, Thank you for taking the time to share your feedback. We are so happy to hear that yourself and your kid have been able to enjoy your Providoor experiences together and share that experience! Thank you so much for your support! -The Providoor Team

Posted 3 years ago

“Delivered on time and we’ll packaged with freezer bag”

Helpful Report

(Providoor) - Posted 3 years ago

Hi Bruce, Thank you for taking the time to share your feedback. We are so glad to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“A delicious meal. Duck pancakes the highlight. The instructions were very helpful; even for someone unused to cooking Asian cuisine. The mixed dumplings were great to start with and the variety of tastes appealed to all three of us.”

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(Davids) - Posted 3 years ago

Hi Frank, Thank you for taking the time to share your feedback. We are so delighted to hear you had not only a wonderful meal but experience ordering through Providoor. Thank you for your support! -The Providoor Team

Posted 3 years ago

“Amazing! Always arrives in time, easy to cook and just great to have the option to bring amazing restaurants to the convenience of home”

Helpful Report

(Providoor) - Posted 3 years ago

Hi Luis Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“We really enjoyed the lunar new year special. Makes me feel like we are back in Melbourne for yumcha. The instructions were easy to follow and there was plenty of food . The white chocolate dumplings were a highlight.Yum.”

Helpful Report

(Providoor) - Posted 3 years ago

Hi Peta, Thank you for taking the time to share your feedback. We are so delighted to hear that you were able to enjoy the Lunar New Year Special and you had a great experience! Thank you for your support! -The Providoor Team

Posted 3 years ago

“Great communication, delivery nice and early, goods well packed. Opening the box was like Christmas!”

Helpful Report

(Providoor) - Posted 3 years ago

Hi Sue, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Extremely easy to order, great details and amazing photos - top Melb restaurants delivered to your door, what's not to love. Food was well packed and tracking updates provided frequently.”

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(Providoor) - Posted 3 years ago

“Great concept and I have used the service several times.”

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(Providoor) - Posted 3 years ago

Hi Malcom! Thanks for your review and feedback. We are so happy to hear that you had a wonderful experience. Thank you for your support of Providoor! - The Providoor team

Posted 3 years ago

“Restaurant quality food that can be enjoyed at home! So pleased with our experience.”

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(Chiswick) - Posted 3 years ago

Hi Sophie Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team

Posted 3 years ago

Providoor is rated 4.3 based on 1,321 reviews