Providoor Reviews

Name: Providoor
Address: 9/Building 220 Lang Rd, Entertainment Quarter, Moore Park, New South Wales
Rating: 4.30

4.3 Rating 1,496 Reviews

81 %

of reviewers recommend Providoor

4.3

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Providoor 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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English

“Ordered the Lotus Mother’s Day feast. Every course was delicious. Thoroughly enjoyed. Just like being at the restaurant. Perfection.”

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(Lotus) - Posted 3 years ago

“We have had a few deliveries from Providoor, and each time they have been great. The tracking info is really useful, and the delivery always happens when they say it will. The food is top quality and the cold packaging works well. They also use recyclable packages, where they can, and compostable (cardboard and paper) as well.”

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(Supernormal) - Posted 3 years ago

“Excellent meal from chophouse.Steak to die for.So juicy and Excellent quality. The dessert was amazing and we were both fighting over the last piece.”

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(Chophouse) - Posted 3 years ago

“Fabulous Maha Mothers Day dinner in the comfort of our own home. Delivered early hours of morning packaged safely & cool. Great atmosphere with music off qr code. Just perfect! Thank you”

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(Maha) - Posted 3 years ago

“Perfect way to enjoy a nice meal when you have two little ones at home. Next best thing to eating out!”

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(Longrain) - Posted 3 years ago

“Easy, delicious and fun!”

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(Longrain) - Posted 3 years ago

“I gifted a Maha Providoor to a colleague to say thanks for her hard work, and the experience was seamless. From ordering to organising drop off at a different address, Providoor made the whole process simple. And my colleague loved creating her Maha dishes at home and was grateful for the midweek night off cooking.”

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(Maha) - Posted 3 years ago

“Having a 1 year old makes it a lot harder to drive into town and have a great meal. Providoor allows us to have amazing restaurant quality food with little effort at home. Love it when we get a banquet for a special occasion or any excuse at all!”

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(Tipico) - Posted 3 years ago

“What a wonderful Mother's Day feast! Our Lotus lunch for 12 was wonderful. A bit of heavy lifting by the men in the family to get it all ready but thoroughly enjoyed by all. Delivery was easy and the variety was just great. Thanks for that treat!”

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(Lotus) - Posted 3 years ago

“Delivery was prompt but there was a leak from one of the package making a bit of a mess. Food was nice.”

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(Tokyo-tina) - Posted 3 years ago

“Food was very delicious and easy to prepare! We have been ordering meals from Providoor any special occasions and will do again again!”

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(Three-blue-ducks) - Posted 3 years ago

“Absolutely fabulous. We used the Maha experience for Mum on Mother's Day and she couldn't believe the quality of the dishes my brother and I kept presenting! The instructions are so easy, everything is literally a quick 'finish' on the stove or in the oven or 'quickly fry in the pan' etc., this is 5-star dining made easy! Loved every minute!”

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(Maha) - Posted 3 years ago

“Packed poorly and arrived looking like leftovers :(”

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(The-westin) - Posted 3 years ago

Hi, Thank you for taking the time to share your feedback. We're so sorry to hear of your experience and would like to be able to look into this further for you. If you could please email us at support@provdoor.com.au, a member of our Customer Support team can create a solution for you. Please include your order number in your email. We look forward to assisting you shortly. -The Providoor Team

Posted 3 years ago

“Love the ease of ordering and the amazing range of cuisines. This is our fourth time ordering from providoor and second time ordering supernormal and it was amazing!”

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(Supernormal) - Posted 3 years ago

“Prompt delivery and nicely packaging and labelling.”

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(Three-blue-ducks) - Posted 3 years ago

“I (Charlotte) bought this as my Mother’s Day gift for my mum (Jenny) as she lives in Kangaroo Valley and we couldn’t get to visit her from Sydney. Excited to see that Providoor delivered to the area, we jumped on and ordered. Come delivery day, my mum received a frantic phone call from the driver who couldn’t find her address, even though it was listed correctly in the shipping address and also delivery notes were left with a contact number in case they got lost. The poor driver had no idea where he was and mum told me how panicked he was on the phone. She ended up having to FaceTime him as he drove down her street to show him the driveway turnoff. Not sure if this is feedback for Providoor to use drivers that know these semi rural areas, or feedback to the drivers to read delivery instructions before heading out. The instructions were clear. Seems like Apart from this, food was fabulous. Thank you!”

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(Chiswick) - Posted 3 years ago

“We received our second Providoor delivery on Sunday, The food is amazing the concept is fantastic. We will definitely by using Providoor again and recommending it to friends.”

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(Manta) - Posted 3 years ago

“I started using Providoor during lockdown and the food was always so fresh and restaurant standard so have continued when i want to rely on quality food at home. Thanks team, you are amazing.”

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(Supernormal) - Posted 3 years ago

“Excellent value, really good quality, wonderful to do as a treat. Instructions are idiot-proof Proportions are generous Taste is magnificent”

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(Entrecote) - Posted 3 years ago

“We have had many providoor meals and unfortunately this Lotus meal was not to the standard of the others. The quantities of food to go with the duck pancakes was minimal, eg the shallots, onions, etc barely made a total of 4 pancakes. One of the dumplings was also very sticky so stuck to each other which meant that the filling spilled out when pulling the dumplings apart. Also the fried rice lacked flavour.”

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(Lotus) - Posted 3 years ago

Hi Alisa, Thank you for taking the time to share your feedback. We're so sorry to hear of your experience and would like to be able to look into this further for you. If you could please email us at support@provdoor.com.au, a member of our Customer Support team can create a solution for you. Please include your order number in your email. We look forward to assisting you shortly. -The Providoor Team

Posted 3 years ago

Providoor is rated 4.3 based on 1,496 reviews