Login
Start Free Trial Are you a business?? Click Here

Providoor Reviews

4.4 Rating 1,317 Reviews
82 %
of reviewers recommend Providoor
4.4
Based on 1,317 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Providoor Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I have used providoor throughout lockdown and now outside of lockdown. The venue choices, quality and service is brilliant. All this in the comfort of your own home. Great gift idea also.
Helpful Report
(Grossi-a-casa) - Posted 3 years ago
Hi George, Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
I love the idea of providoor as I’m a real foodie. I’ve eaten at Nour and loved it. This time having it at home it wasn’t that great. The quality wasn’t there. The items where packaged very poorly and where crushed. Also the menu card for this restaurant wasn’t good either. It also listed certain ingredients like pomegranate and there wasn’t any. Not a great experience this time
Helpful Report
(Nour) - Posted 3 years ago
Hi William, Thank you for taking the time to share your feedback. We're so sorry to hear of your experience and would like to be able to look into this further for you. If you could please email us at support@provdoor.com.au, a member of our Customer Support team can create a solution for you. Please include your order number in your email. We look forward to assisting you shortly.  -The Providoor Team
Posted 3 years ago
Excellent from booking to delivery to preparation and consumption. We don't have a icrowave, so had to improvise with some dishes.
Helpful Report
(Davids) - Posted 3 years ago
Hi Terry, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor, although we're sorry you had to improvise with the heating instructions of your meal. Thank you for your support! -The Providoor Team
Posted 3 years ago
Great site and so easy to choose and order from a variety of different cuisines and restaurants. Always delivered on time and food is east to prepare. Tgphanks
Helpful Report
(Mejico) - Posted 3 years ago
Hi, Thank you for taking the time to share your feedback. We are so delighted to hear you had a wonderful experience ordering through Providoor. -The Providoor Team
Posted 3 years ago
Providoor is a wonderful option when you have young kids and get out to nice restaurants at night. My husband and I continue to use them as the meals are amazing and it is really easy to order and prepare.
Helpful Report
(Indu) - Posted 3 years ago
Hi Cathy, Thank you for taking the time to share your feedback. We are so happy to hear you had a fantastic experience ordering through Providoor. Thank you for your support! -The Providoor Team
Posted 3 years ago
Wonderful tasty meal. Both the Vegan and meat eater versions were enjoyed by the vegan and the meat eaters.
Helpful Report
(La-tortilleria) - Posted 3 years ago
Hi Kerry, Thank you for taking the time to share your feedback. We are so glad to hear you had a wonderful experience ordering through Providoor. Thank you for your support! -The Providoor Team
Posted 3 years ago
We've ordered Providoor a few times now, every time delivery has been great: timely and food left it a safe and shaded place. This time our order was from Bambini Trust, all dishes were fabulous, easy to prepare and tasty. Providoor gives us access to an at-home dining experience that we would have to travel for 2 hours for otherwise, thank you for making our wedding anniversary memorable.
Helpful Report
(Bambini-trust) - Posted 3 years ago
Hi James, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. Thank you for your support! -The Providoor Team
Posted 3 years ago
Door to door deliciousness. The door to delights of top cuisines, transporting my taste buds to heaven with every providential delivery. Providoor is my magic carpet to the Middle Eastern cuisines I long for. Je t'adore, Providoor.
Helpful Report
(Atta) - Posted 3 years ago
Hi Di, Thank you for taking the time to share your feedback. We are so delighted to hear you had a wonderful experience ordering through Providoor. -The Providoor Team
Posted 3 years ago
A tidy mix of comfort food - and glamour!
Helpful Report
(Grossi-a-casa) - Posted 3 years ago
Hi Kerryn Thank you for taking the time to share your feedback. We are so glad to hear you had a great experience ordering through Providoor. -The Providoor Team
Posted 3 years ago
Ordered two dumpling set menus (one mixed and meat and one vegan) from Oriental Teahouse and they were delicious!!! Perfect for four people as a special meal to share in together. Only thing we found a little difficult to find were the cooking instructions - it would be really helpful if these were linked in a couple of emails or if there was a QR code in the box to take us to the site. Otherwise so great. Will order again!
Helpful Report
(Oriental-teahouse) - Posted 3 years ago
Hi Nicole, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. We will certainly take on your feedback about the cooking instructions! Thank you for your support! -The Providoor Team
Posted 3 years ago
Providoor is Awesome and has been so great during the lockdowns for great food at home. This weekend I had Longrain from Providoor and it was magnificent! Always a winner Longrain outdid themselves with this flavour packed easy to prepare meal. Highly recommend!
Helpful Report
(Longrain) - Posted 3 years ago
Hi Renee, Thank you for taking the time to share your feedback. We are so delighted to hear you had a wonderful experience ordering through Providoor. -The Providoor Team
Posted 3 years ago
I love this service. This time though the food arrived somewhat dishevelled. Food containers were on their side and the contents of some dishes had spilled out over other containers. Not a huge issue but it did make the delivery and subsequent meal set up seems less special.
Helpful Report
(Rumi) - Posted 3 years ago
Hi Antoinette, Thank you for taking the time to share your feedback. We're so sorry to hear of your experience and would like to be able to look into this further for you. If you could please email us at support@provdoor.com.au, a member of our Customer Support team can create a solution for you. Please include your order number in your email. We look forward to assisting you shortly.  -The Providoor Team
Posted 3 years ago
We've ordered several boxes over the last year, and have been thrilled with all of them. So great for weeknight celebrations, or an easy but fancy dinner at home for elderly relatives. There's been a great selection of vegetarian meals. Completely recommended.
Helpful Report
(Doc) - Posted 3 years ago
Hi, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team
Posted 3 years ago
Delivery was on time and quality was great. Food was marvelous allowing us to entertain our guests in great style.
Helpful Report
(Maha) - Posted 3 years ago
Hi Martin, Thanks for your review and feedback. We are so happy to hear that you had a great experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
Excellent service. Good, clear instructions and no issues with delivery.
Helpful Report
(Oriental-teahouse) - Posted 3 years ago
Hi Dominic, Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
We absolutely love the offering from La Tortilleria! Delivery is great and food is delicious :-)
Helpful Report
(La-tortilleria) - Posted 3 years ago
Hi, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team
Posted 3 years ago
Food was very easy to prepare, beautifully fresh and tasted great. Will definitely “go again” delivery updates were concise and accurate
Helpful Report
(Burch-and-purchese) - Posted 3 years ago
Hi Don, Thank you for taking the time to share your feedback. We are so delighted to hear you had a wonderful experience ordering through Providoor. -The Providoor Team
Posted 3 years ago
While some restrictions may be easing allowing people back to restaurants I still enjoy Providoor because it allows us to enjoy restaurant quality food at home as we have trouble finding a babysitter for our kids. Thanks Providoor!
Helpful Report
(Bistro-rex) - Posted 3 years ago
Hi Lance, Thank you for taking the time to share your feedback. We are so glad to hear you had an amazing experience ordering through Providoor. Thank you for your support! -The Providoor Team
Posted 3 years ago
The providoor experience was perfect! Meal was fantastic and delicious as expected 🙂
Helpful Report
(Oriental-teahouse) - Posted 3 years ago
Hi, Thank you for taking the time to share your feedback. We are so happy to hear you had a lovely experience ordering through Providoor. -The Providoor Team
Posted 3 years ago
What can I say? I've never, ever had a bad meal from this mob. Uniformly excellent. This time we had vegan Maha, superb as always, and service size, feed two? We fed 4 hungry people and had leftovers. Simply awesome.
Helpful Report
(Maha) - Posted 3 years ago
Hi Robert, Thank you for taking the time to share your feedback. We are so glad to hear you had a great experience ordering through Providoor. Thank you for your lovely words of support! -The Providoor Team
Posted 3 years ago
Providoor is rated 4.4 based on 1,317 reviews