Providoor Reviews

Name: Providoor
Address: 9/Building 220 Lang Rd, Entertainment Quarter, Moore Park, New South Wales
Rating: 4.34

4.3 Rating 1,321 Reviews

82 %

of reviewers recommend Providoor

4.3

Based on 1,321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Providoor 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent food Excelelent service would definitely use again”

Helpful Report

(Maha) - Posted 3 years ago

Hi! Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Outstanding assortment of flavours, both the meat and vegetarian banquets. Can’t wait to order again.”

Helpful Report

(Maha) - Posted 3 years ago

Hi Julian, Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team

Posted 3 years ago

“Food was excellent, and everything was packaged well. Would highly recommend!”

Helpful Report

(Oriental-teahouse) - Posted 3 years ago

Hi Nicholas, Thanks for your review and feedback. We are so happy to hear that you had a wonderful experience. Thank you for your support of Providoor! - The Providoor team

Posted 3 years ago

“Excellent service”

Helpful Report

(La-tortilleria) - Posted 3 years ago

Hi Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team

Posted 3 years ago

“The Maha dips were brilliant, the Muhamarra being our favorite. The Harf Roasted Cauliflower, Ras El Hanout, Pickled Raisins, Garlic Yoghurt had the most amazing flavours, the pickled raisins adding an amazing touch. The Smoked Aged Rice, Spinach, Fennel Seed & Onions, rice will never taste the same, an excellent accompaniment.”

Helpful Report

(Maha) - Posted 3 years ago

Hi Julian, Thank you for taking the time to share your feedback. We are so happy to hear that you have loved your Maha experience with us, we will definitely make sure to share your lovely words with the team at Maha. Thank you for your lovely words and support! -The Providoor Team

Posted 3 years ago

“Great quality food, easy to prepare at home, and excellent delivery service - what more could you want! I will definitely use Providoor again in the future”

Helpful Report

(Supernormal) - Posted 3 years ago

Hi Clare, Thank you for taking the time to share your feedback. We are so delighted to hear you had a wonderful experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“We loved our meal once again this is our fifth Providoor and each time we try something different loved the food and quantities.”

Helpful Report

(Supernormal) - Posted 3 years ago

Hi Kaye, Thank you for taking the time to share your feedback. We are so glad to hear you have had a great couple of experiences ordering through Providoor. Thank you for taking the time to share your kind words and support! -The Providoor Team

Posted 3 years ago

“Received the Maha banquet on the weekend - food was unbelievably good and the servers were so generous it covered us for two dinners! Providoor was great - great communication with delivery and it arrived on time, well packed and very cold. Very happy overall and will order again!”

Helpful Report

(Maha) - Posted 3 years ago

Hi Helen, Thanks for your review and feedback. We are so happy to hear that you had a great experience with Maha. Thank you for your support of Providoor! - The Providoor team

Posted 3 years ago

“We are very impressed with Providoor. They have a excellent range of providers and their service is slick and efficient thank you”

Helpful Report

(Amah-by-ho-jiak) - Posted 3 years ago

Hi William, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Perfect, Once again! We had supernormal delivered for our anniversary dinner as we didn’t want to go out with Covid and it was just delicious and allowed us to celebrate even at home!”

Helpful Report

(Supernormal) - Posted 3 years ago

Hi Carly, Thank you for taking the time to share your feedback about your experience with Supernormal. We are so delighted to hear you had a great experience ordering through Providoor. Thank you for your kind words and support! -The Providoor Team

Posted 3 years ago

“The most amazing home delivery meal! It was such an easy process and the instructions were very clear. The food was restaurant quality, delicious!”

Helpful Report

(Hanoi-hannah) - Posted 3 years ago

Hi! Thanks for your review and feedback. We are so delighted to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team

Posted 3 years ago

“exceptional as always - much nicer way to enjoy good food at home”

Helpful Report

(Maha) - Posted 3 years ago

Hi Melissa, Thanks for your review and feedback. We are so happy to hear that you had a lovely experience. Thank you for your support of Providoor! - The Providoor team

Posted 3 years ago

“I love providoor! Reasonably priced, easy to navigate website, good communication, arrives on time, great packaging and set up, easy to prepare, delicious, perfect lockdown treat!”

Helpful Report

(Rumi) - Posted 3 years ago

Hi lexi, Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team

Posted 3 years ago

“Absolutely delish! We are big fans of the convenience and options that Providoor affords us. I love the way the short prep and variety brings our family together and offers us a restaurant quality meal that everyone looks forward to!”

Helpful Report

(Chiswick) - Posted 3 years ago

Hi Jo, Thank you for taking the time to share your feedback. We are so delighted to hear you had a wonderful experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Food box was warm ice completely melted driver was throwing boxes around food was good not great for the price”

Helpful Report

(Manta) - Posted 3 years ago

Hi Lyn, Thank you for sharing your review. We're sorry to hear about your experience. All orders are transported in refrigerated vehicles and are stored in a refrigerated warehouse before they are loaded onto the delivery truck. The delivery trucks undergo frequent temperate checks through the delivery run and a temperature log is maintained for every delivery vehicle. This ensures that the cold chain is maintained throughout the whole delivery experience. A member of our Customer Support team will be in contact shortly to discuss your experience in more detail. -The Providoor team

Posted 3 years ago

“Providoor is easy to use and brings the restaurant experience to your home. Always arrives on time with easy instructions. The little you have to do to prepare the food is just enough to make you think you are a chef!”

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(Longrain) - Posted 3 years ago

Hi Bronwen, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team

Posted 3 years ago

“Got a two person box from Lagoon Dining. Absolutely perfect meal, great plate quantities (had a small amount left over), ingredients were amazing and obviously made with love and attention. Super easy to prepare and the instructions were super well written. Keen to try again!”

Helpful Report

(Lagoon-dining) - Posted 3 years ago

Hi Isabella, Thank you for taking the time to share your feedback. We love to hear that you have a lovely experience with your order from Lagoon Dining. Thank you for your kind words and support! -The Providoor Team

Posted 3 years ago

“We have had Providoor 3 times ourselves and gifted it once. The quality of food is outstanding, the preparation is very easy and the whole experience is so much fun. With COVID at the moment we don't feel comfortable going to restaurants so this gives us a wonderful restaurant experience in the comfort of our home. Thank you Providoor. Paul and Lisa”

Helpful Report

(The-atlantic) - Posted 3 years ago

Hi Paul and Lisa, Thank you for taking the time to share your feedback. We are so delighted to hear you have enjoyed your experience with us. Thank you for your lovely kind words of support! -The Providoor Team

Posted 3 years ago

“Thanks for helping me get through Covid Providoor! I think this is the 3rd one we have had and absolutely loved! The presentation and freshness of our delivery put a huge smile on my face! I love the add ons of a playlist to match. There was more than enough food for us! We even had seconds the next day. Salmon and Lamb were our favorites. We loved it all. The dessert was a little rich. I love the luxury of the ability to eat such wonderful food at home during these crazy times! The only thing that was missing was a matching recommended wine list! (We made our own hahah)”

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(Maha) - Posted 3 years ago

Hi Samara, Thank you for taking the time to share your feedback. We know how tough Covid has been and we are so happy to hear you have enjoyed all your experiences with us! Thank you for your lovely words and support! -The Providoor Team

Posted 3 years ago

“The service was great, no issues with delivery. Unfortunately the kingfish was not as fresh as should be.”

Helpful Report

(Supernormal) - Posted 3 years ago

Hi, Thank you for sharing your review. We're sorry you were disappointed with the kingfish in your order and would like to be able to look into this further for you. Our Customer Service team will be in contact via email soon. -The Providoor team

Posted 3 years ago

Providoor is rated 4.3 based on 1,321 reviews