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Providoor Reviews

4.3 Rating 1,321 Reviews
82 %
of reviewers recommend Providoor
4.3
Based on 1,321 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Providoor Reviews
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Amazing service
Helpful Report
(Atta) - Posted 3 years ago
Hi Adin! Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
Great way to have a fancy treat at home.
Helpful Report
(Longrain) - Posted 3 years ago
Hi Elise, Thanks for your review and feedback. We are so delighted to hear that you had a lovely experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
My partner and I loved our weekend getaways to the city to seek out new and old fave restaurants. I had a bubba in 2020 in the midst of the pandemic and all that changed. Providoor has been the best! So exciting to have the ease of our fave restaurants delivered all the way down to us on south coast in the comfort of our own home in a time where we couldn’t do our usual weekend trips to the restaurant. Thanks for your amazing service providoor!
Helpful Report
(Xopp) - Posted 3 years ago
Hi Skye, Thank you for taking the time to share your feedback. We know how hard Covid times has made it for people to enjoy their little getaways and restaurants so we are so happy to hear you were able to enjoy something special during these times! Thank you for your lovely words and support! -The Providoor Team
Posted 3 years ago
Food was delivered on time. Meal prep was straightforward and food was tasty.
Helpful Report
(Chiswick) - Posted 3 years ago
Hi Cheryl, Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
Super easy to navigate through the meals, great delivery time.
Helpful Report
(Supernormal) - Posted 3 years ago
Hi Harry, Thanks for your review and feedback. We are so happy to hear that you had a great experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
Selection of food could be better for vegans; some labelling was off. Otherwise great
Helpful Report
(Indu) - Posted 3 years ago
Hi Jules , Thank you for taking the time to share your feedback. We are so happy to hear you have enjoyed your experience with Providoor. Please know our team we are constantly updating our website to include more dietary information on our website in the future, we hope to have a larger variety of vegan options as we continue to grow. Thank you for your support! -The Providoor Team
Posted 3 years ago
Perfect delivery handoff with regular ETA updates, meaning I could go about my day and be home in time To pack my goodies in the fridge.
Helpful Report
(Maha) - Posted 3 years ago
Hi Rihannon, Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
Really easy to order, great packaging, easy instructions and AMAZING food!!!
Helpful Report
(Davids) - Posted 3 years ago
Hi Susan, Thanks for your review and feedback. We are so happy to hear that you had an amazing experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
Prompt and safe delivery of food product. Packaging was not 100% leak- proofed unfortunately . Overall, an enjoyable evening with good food, Easy prep and a bit of fun too!
Helpful Report
(Tipico) - Posted 3 years ago
Hi Suat, Thanks for your review and feedback. We are so glad to hear that you had a positive experience. We are also sorry to hear that your packaging had some issues. Please let us know if we can be of further assistance.  -The Providoor Team
Posted 3 years ago
What a delicious dining at home experience! Customer service and delivery process was excellent, cannot fault them. Highly recommend Providoor, only wish we had nicer crockery to present the food like in the photos!
Helpful Report
(Indu) - Posted 3 years ago
Hi Alana, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. Thank you for your kind words and support! -The Providoor Team
Posted 3 years ago
The contents of my Entrecote box from Providoor were fresh, so delicious and the portions sizes were very generous. The magic touch for us (aside from the tres bien food and wine ) was the French-inspired Spotify playlist. It helped create the perfect mood for our feast.
Helpful Report
(Entrecote) - Posted 3 years ago
Hi Louisa, Thank you for taking the time to share your feedback. We are so delighted to hear you had a lovely experience ordering through Providoor with Entrecôte. Thank you for your kind words and support! -The Providoor Team
Posted 3 years ago
Order from Longrain food was amazing - the banquet was so fresh and had so much food love supporting our businesses
Helpful Report
(Longrain) - Posted 3 years ago
Hi Debra, Thanks for your review and feedback. We are so glad to hear that you had a positive experience with Longrain. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
Great food, great service. Thoughtful touches like Spotify playlists out this experience above the rest.
Helpful Report
(Atta) - Posted 3 years ago
Hi, Thank you for taking the time to share your feedback. We are so glad to hear you had a great experience ordering through Providoor and that you enjoyed the playlists as much as we do! -The Providoor Team
Posted 3 years ago
Food was easy to prepare, great quality and tasted just like being there. I’d definitely do this again.
Helpful Report
(Mejico) - Posted 3 years ago
Hi Ted, Thank you for taking the time to share your feedback. We are so delighted to hear you had a lovely experience ordering through Providoor. Thank you for your kind words of support! -The Providoor Team
Posted 3 years ago
I was underwhelmed by the menus supplied by Estelle. Specifically the food was, at best, as good as I get at home. The tendon flavour was too strong , not bacon, more like soy sauce. The leeks were ok, just, hardly an elegant dish. The lamb was good, the jus was very good. Verges we’re ok and the dessert was not as good as home cooked . Estelle was on my bucket list of restaurants to visit but I just put a cross against the entry. Disappointed.
Helpful Report
(Estelle) - Posted 3 years ago
Hi Michael,  Thank you for sharing your review. We're sorry you were disappointed with some dishes in your recent order. As our restaurant partners are responsible for preparing and packing all of their orders, please know that we share your feedback with the team at Estelle. We appreciate your feedback as it allows us and our restaurant partners to continually improve the level of service that we provide our customers.  Please let us know if we can be of further assistance. -The Providoor team
Posted 3 years ago
Delicious food delivered on time
Helpful Report
(Grossi-a-casa) - Posted 3 years ago
Hi Marion, Thank you for taking the time to share your feedback. We are so happy to hear you had a great experience ordering through Providoor. -The Providoor Team
Posted 3 years ago
Just love the convenience of Providoor ! Lots of great restaurants to choose from and a super easy process to order delicious food. Deliveries are smooth and hassle free and notifications great!!! Love the packaging which keeps the food fresh and compact. Have ordered several times and will continue to enjoy restaurant food in our own home organised by a great company !!
Helpful Report
(Mejico) - Posted 3 years ago
Hi Sue, Thanks for your review and feedback. We are so glad to hear that you have had so many lovely and positive experiences with us. Thank you for your kind words and your support of Providoor! - The Providoor team
Posted 3 years ago
Easy to use with online ordering and keeps me informed of my order and delivery status. The food arrives chilled, well packed with clear instructions. I have use Providore twice and I will definitely use Providore again.
Helpful Report
(Maha) - Posted 3 years ago
Hi Pam, Thanks for your review and feedback. We are so glad to hear that you had a positive experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
Exciting choice of excellent restaurants. Easy to prepare and simple delivery.
Helpful Report
(Rumi) - Posted 3 years ago
Hi Eleanor, Thank you for taking the time to share your feedback. We are so glad to hear you had a wonderful experience ordering through Providoor. -The Providoor Team
Posted 3 years ago
Hardest part of using Providoor is the decision on what restaurant to choose from! The order and delivery process is so simple. And I like the update txts - as I thought I had ordered for the next day, but my txt messsge arrived to say it had been ordered overnight. I really like the option of the 2 delivery times.
Helpful Report
(Maha) - Posted 3 years ago
Hi Kim, Thanks for your review and feedback. We are so delighted to hear that you had a great experience. Thank you for your support of Providoor! - The Providoor team
Posted 3 years ago
Providoor is rated 4.3 based on 1,321 reviews