“Beers are expired and I tried calling but cannot get through to speak to anyone to inform them that beers supplied are already expired and the other case of amstel expires in July.”
“Kent Street Cellars is the only bottle shop I go to now. They have the best quality of wines and great service. Everyone in the store is so lovely and helpful and the delivery service is so easy and quick.”
“Had been searching everywhere for Kirin Ichiban beer having enjoyed it overseas.
Nowhere to be found here. Then discovered Kent Street Cellars - Hallelujah!
Reasonable price, easy ordering process and fast delivery.”
“I was a little disappointed because the first email I received from you to my Gmail account said there was free shipping for the Nikka pure Malt whiskey and when I processed it and paid for it, the receipt showed $9.99 was added on. I later found out that was shipping costs so instead of $109 it was plus $9.99.”
“I bought 6 bottles of Laurent Perrirer 2008 vintage all were cooked some worse than others. the lesson to be learnt try one bottle from the box before buying the box. DAMN”
“Normally good… but the champagne I got sent last time the rose champagne was like out of date or something bc it did not taste the same as usual so am quiet disappointed in that”
“Tried to order online but ran into a bit of trouble (my fault) and eventually made a phone call for assistance.
The guy who answered was absolutely terrific as far as customer service, so helpful (and I needed it).
You see the purchase was a gift for a birthday on the 05/02/2021 and it had to be shipped to a small town in the west of Queensland (back of beyond) before that date. The date of purchase was 29/01/2021 and with that destination, it was pushing to get there.
It arrived safe, in perfect condition before the birthday date, with days to spare...... don't know how you did it but thank you so very much.
The bottle of Penfolds Fortified Grandfather Tawny 750ml must be good because the birthday girl never knocks it back and keeps on requesting it as a must have. She had the biggest smile when we were there for the party and hid the bottle from envious quests. It was for her eyes only.”
English
