“This is the second time we have used Kent Street Cellars to deliver a nice bottle of wine to our son for his birthday. They are super efficient and incredibly helpful. The gift was delivered without a hitch. As we are at a great distance, this kind of service is invaluable. We will definitely order from them again.”
“i understand that delivery over Christmas is delayed due to the volume of parcels being shipped, however, it took over a week for the delivery and arrived only just in time for Xmas.”
“They were amazing to deliver a big order to separate addresses even when not it NSW. Really good customer service and always providing solutions to the client”
“Great service, price point and product choice.
The only disappointment was the courier service that was utilised by Kent Cellars: the courier left my package of two bottles of vintage champagne (clearly identifiable as alcohol!) in a visible place (ON TOP of my letter box) instead of on my large covered verandah in 30 PLUS DEGREE SUMMER HEAT. Absolutely woeful service from the courier firm and I urge Kent Cellars to change their choice of courier service.”
“Guys seamless ordering and confirmation .product fantastic
Adam in customer service tick . Your choice of delivery of Fast track was absolutely disgraceful with an 8 day delivery time for a Sydney metro.
As regular online buyer across many categories ... this final leg of customer service was woeful. There performance reflect directly onto you! Sadly .. I really try and small guys ! I hope you take this review onboard .”
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