“I found Kent Street Cellars to be extremely helpful. My email question was answered quickly by a human being. This was great. Website was easy to use. The selection was great. When my sister Brigid phoned Kent Street, she also had a helpful person. My order for my sister did arrive safely.
The only issue is that the Delivery service used , did NOT bother to call my sister's apartment even though the number of the unit was provided. Also her home phone number was provided. She was waiting in the apartment and also following progress of delivery online. Brigid noted that the delivery updated to say that it was delivered: however she had not been called. She hurried to the front door of the apartment building and her wine delivery had been left there. NO CALL was made. That is poor service on the part of the Delivery service.”
“Thank you Kent Street Cellars! I wanted to order an item online, but wanted to use express shipping within Australia (which wasn't offered by default when purchasing online). I rang and spoke with Adam who was incredibly helpful and happy to advise me of the express shipping options, speeds and costs. After speaking with Adam I was able to place my order over the phone immediately, which was shipped very quickly and arrived ahead of schedule!”
“I LOVE Kent Street Cellars!! I am an Aussie living overseas and they have rescued me on multiple occasions. My first encounter with them was for my wedding in 2017. Not only did they put together an amazing package of spirits they were able to order my favorite Champagne that at the time was hard to find. This year they have delivered packages to my loved ones, and when delivery companies were not doing their job correctly Kent Street Cellars stepped up and fixed it immediately. I was able to have hand picked gifts too ... all done via the chat box!! it was almost midnight for me and they were making magic happen on the other side of the planet. I will back to order again soon!! Thank You Kent Street Cellars!!! All your staff and picks are INCREDIBLE!!”
“Have now made numerous online purchases from Kent St cellars and have always been impressed with not only the range and great prices, but also the quick response and dispatch times. I highly recommend Kent St Cellars.”
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