Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,408 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

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“Odered keto strips and they arrived on time and were cheaper than elswhere.”

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Posted 6 months ago

“So far, so good! I have been happy using my Keto-Mojo monitor. Did one of the settings change? It used to tell me right away where I was in Ketosis or my glucose level, and I don't see that configuration now.”

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Posted 6 months ago

“I am glad that you changed your strip packaging to make it easier to open.”

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Posted 6 months ago

“I’m so happy Dr Boz recommended your company.”

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Posted 6 months ago

“I love the keto recipes that we’ve gotten keto-mojo. It’s been very simple to order supplies as needed.”

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Posted 6 months ago

“Keto-Mojo is a dream to use. So very easy!~”

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Posted 6 months ago

“I have been well pleased with my purchase from Keto Mojo. I'm using the monitor for my diabetic kitty and this has given me such peace of mind.”

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Posted 6 months ago

“I was introduced to Keto Mojo by Dr. Boz. It's been a great tool to have along with the Dexcom G7 CGM.”

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Posted 6 months ago

“I find wild variation in glucose readings taken within minutes of each other. I have had too many keto strips unable to 'sip' or give an error when first inserted. How is quality control done?”

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Posted 6 months ago

“I keep getting error message E11 even though I've changed to new batteries twice it happens immediately when I put the strip in I think I have a defective unit and I sent an email and I also went on chat and never got a response I've never been able to use it once since I received it”

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Posted 6 months ago

“I have yet to receive my new unit.”

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Posted 6 months ago

“Easy to use”

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Posted 6 months ago

“Service is always great, with no delays.”

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Posted 6 months ago

“very pleased with the product and the service I got.”

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Posted 6 months ago

“Great experience...easy order/fast delivery good price”

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Posted 6 months ago

“REALLY Quick response on customer service and promptly resolved a shipping isue.”

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Posted 6 months ago

“Fast shipping, best prices.”

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Posted 6 months ago

“Quick delivery on my strips”

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Posted 6 months ago

“I received an oder of Ketone test strips that had a very short expiration date on them (less than 5 months). Per your survey request, rather than providing a poor customer satisfaction rating, I reached out to your customer service department and explained the situation. Here's the response that I received: "Hello Gary, Thank you for your follow-up, and we are very sorry to hear that you were disappointed with our previous response. We truly understand your concerns regarding the shelf life of the strips, especially given their cost and your expectations when ordering. You're absolutely right that having a clear understanding of product expiration before making a purchase is essential, particularly when buying in larger quantities. We sincerely apologize for any frustration this has caused and for any lack of clarity that contributed to your experience. Our strips typically have an expiration range between 3 to 12 months, depending on inventory rotation and the time of purchase. Not all strips will have just 3 months on them—some will have significantly longer shelf lives. However, we are not able to guarantee which box you will receive or the exact amount of time remaining at the moment your order is packed and shipped by our fulfillment partners. While our strips are designed for sterility and preservation with individual foil packaging, we completely understand that the limited expiration window you received did not meet your expectations. We are actively discussing your feedback internally, and we genuinely appreciate you bringing this to our attention—it’s through feedback like yours that we can identify areas for improvement. We value your experience with Keto-Mojo and regret that this situation has led you to reconsider future purchases. Please know that your feedback is being taken seriously. Please let us know if you have any other questions, and have a wonderful day. Caitlin Keto-Mojo" Needless to say, this was clearly a complete waste of MY time. I received no suggestions or offers that may have helped improve the situation, only excuses and an empty apology.”

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Posted 6 months ago

“Excellent smooth experience (as always). The meter itself is reliable and based on the NHS approved glucometer, so gives rather very acurate readings as well. Ketone measurements I cannot compare to another meter however the consistency is definitely there and by now (year of use) I can actually preditc the levels based on my diet and activity, so clearly works. I'm also hearing similar things from other users, in fact I've bought Keto_Mojo based on endless reccomendations. The customer service is also excellent, any issues, just drop them a line, they are there! Only suggestion would be to elliminate the single wrappers of each strip, or even better to make the disposable parts easily reciclable. Hurts me to be adding to the global waste and microplastic issue. Hope that the product is PFAS free, although aware of many medical stuff relying on these, so would be good to have some info on this too.”

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Posted 6 months ago

Keto-Mojo is rated 4.7 based on 16,408 reviews