Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,408 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a really effective part of my keto journey. It's accurate and fast and easy to use.”

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Posted 7 months ago

“Excellent”

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Posted 7 months ago

“Website is easily navigatable and easy to order from.”

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Posted 7 months ago

“Easy to use !”

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Posted 7 months ago

“easy to use”

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Posted 7 months ago

“Sehr geehrtes Keto-Mojo Team, vielen Dank für Ihre E-Mail und die Einladung zur Bewertung. Leider kann ich derzeit keine positive Rückmeldung geben, da meine bisherigen Erfahrungen mit Ihrem Produkt, dem Kundenservice und der Software insgesamt enttäuschend waren. Meine Bestellung (Nr. 45263-EU) enthielt das Gerät mit 10 Teststreifen sowie ein zusätzliches Paket mit 60 Streifen. Am 20.03.2025 habe ich mich mit einer einfachen Frage an Ihren Support gewandt. Bis heute habe ich weder eine Antwort noch eine Eingangsbestätigung erhalten. In Ihrer Nachricht betonen Sie Ihren erstklassigen Kundenservice – leider kann ich diesen in meinem Fall nicht bestätigen. Auch mit der Software bin ich unzufrieden. Trotz der Bestellung von 60 zusätzlichen Streifen werde ich regelmäßig zu Beginn der Nutzung aufgefordert, weitere Streifen zu kaufen. Dies wirkt aufdringlich und ist in der Nutzung störend. Darüber hinaus funktioniert das Gerät nicht immer zuverlässig. Bei einigen Messungen ist das Gerät direkt im Anschluss abgestürzt oder hat den Fehlercode E2 angezeigt. Ehrlich gesagt entsteht bei mir der Eindruck, dass nur positive Bewertungen gewünscht sind. Stattdessen wäre mir sehr geholfen, wenn meine Support-Anfrage einfach beantwortet würde. Abschließend noch ein Hinweis: Da ich eindeutig aus Deutschland bestellt habe, wundert es mich, dass Ihre Kommunikation ausschließlich auf Englisch erfolgt. Ich hoffe auf eine baldige und hilfreiche Rückmeldung zu meinen offenen Fragen. Mit freundlichen Grüßen”

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Posted 7 months ago

“El medidor está bien, pero se acaba el stock en la página web de lancetas y tiras cetonas muy rápido. Asi que estoy esperando que haya stock!”

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Posted 7 months ago

“Fast, easy and effective!!”

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Posted 7 months ago

“Our initial order was misdelivered. We emailed to KM absolute proof of that fact. Albeit the fault clearly was USPS, as agent for DHL which in turn is the agent for KM. To us the responsibility fell to KM for our considerable inconvenience and extra expenses incurred. Albeit KM was courteous & quick to respond, we nonetheless had to "work our butts off" to KM to get fair consideration for our wasted time and EXPENSE. KM did send an extra box of glucose strips, which never even covered our time & energy wasted "pleading our case" to KM to at keast double our replacement order as partial compensation. It was the principle. In addition to our wasted time in our several emails to KM we were out of test strips whereby the delay caused us to get tested at Quest Diagnostics. We have the receipts. That cost alone exceeded the cost of our KM order. #1: We are a long time high useage customer, usualy thru Amazon. Even if AMZN had misdeliverred they would have replaced by the next day, hence no Quest lab costs to us. We did not do a very low rating on KM on line, but we should. On principle KM still needs to at least send us double our order to make it right - "penny wise pound foolish". So now I gave KM another 1/2 hr. of my valuable time in this survey. Wow how dumb am I ! Simply screwed by KM, Thanks?”

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Posted 7 months ago

“I love keto-Mojo it’s very easy to use and I’d say pretty accurate”

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Posted 7 months ago

“Excellent assitance on keeping up with my metabolic health.”

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Posted 7 months ago

“Ordering is efficient and shipping is quick. All my questions were answered promptly.”

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Posted 7 months ago

“No problem with orders and the GK+ works as it should...”

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Posted 7 months ago

“I have never had a problem ordering from Keto-Mojo. I love everything about them. Shipping is always fast”

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Posted 7 months ago

“The parcel delivered by Royal Mail was dropped in a ‘safe point’ box at a boarding house of a school. The matron never recalled seeing the parcel, and after checking with every student, no one had taken it. I presume it’s lost. I recommend using the courier service ‘deliver to person’ instead, as it’s not cheap and the parcel contains medical-related tools.”

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Posted 7 months ago

“Great product and easily ordered and received. Thank you.”

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Posted 7 months ago

“'''''''''''”

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Posted 7 months ago

“Keto-Moja support team addressed my issue quickly and followed through with continued assistance until my issue was resolved. I especially appreciated the timely handling of my needs.”

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Posted 7 months ago

“other than the time of shipping-Great!”

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Posted 7 months ago

“This company is always easy to order from and super fast delivery. I've never had a problem. An d they have great information available online.”

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Posted 7 months ago

Keto-Mojo is rated 4.7 based on 16,408 reviews