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Kings Road Merch Reviews

4.1 Rating 1,540 Reviews
74 %
of reviewers recommend Kings Road Merch
Company Reviews Product Reviews
273
 Metrics Info
4.1
Based on 1,540 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
Read Kings Road Merch Reviews

About Kings Road Merch:


Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Brook
Verified Buyer
“Orders are always top quality and arrive very promptly. A good experience every time”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Love this site! My son-in-law can't wait for the band gear I get him for his birthday and Christmas every year!”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Received on time and as promised.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Here's the thing...my girlfriend and I love the show and have bought merch a few times now. Idk why but every time I try to buy her a surprise gift (Bday, Christmas,etc...) There's always something going on with your warehouse and to follow adds a delay to my order. Again, love the show, the merch is quality, but I wish I the next time I order some merch... it'll get to me in a timely manner with no delays.”
Helpful Report
Posted 9 months ago
Hello, apologies for any delays you've experienced with your orders in the past. We are always working to get all the items we carry in stock as quickly as possible. Sometimes there are manufacturer delays when items are being produced. When this happens we always email the customers to inform them of the delay so they know what's going on with their order. We're glad you love the show and we appreciate your business. If you ever have any questions about your order feel free to email us at support@kingsroadmerch.com and we'll be happy to give you an update. Thank you.
Posted 9 months ago
Edgardo
Verified Buyer
“Order placed the very same day the item was made available. Order status had it as having been shipped, but no tracking information available. Followed up several weeks later, opened a case number, waited more, only to be told almost a month later that the item is no longer available. A refund was offered, I responded that's what I'd like to do, and haven't received confirmation on that yet, nor a timeframe of when I should receive the refund. Now, the website says that items are back-ordered with a 3-4 weeks delay, effectively making a new order for other items, impossible to do. Some "new warehouse" excuse, which is exactly what another horrible company pulled when they couldn't fulfill their orders. It's all a shame, since previous orders were handled perfectly. Looking forward to my refund.”
Helpful Report
Posted 9 months ago
Hello, apologies for the issues with your order but we do have the item in stock. I've just emailed you some additional details about your order and it will be shipping out shortly. Thank you!
Posted 9 months ago
Jondavid
Verified Buyer
“Love my bucket hat,good quality. And light material.”
Kings Road Merch 5 star review on 31st July 2023
Helpful Report
Posted 10 months ago
Allie
Verified Buyer
“Loved that I was able to easily buy merch of my favorite band.”
Helpful Report
Posted 10 months ago
Gaston
Verified Buyer
“You are Rock!!!!”
Helpful Report
Posted 10 months ago
Drew
Verified Buyer
“Merry quickly received the records I ordered and they were in good condition”
Helpful Report
Posted 10 months ago
Max
Verified Buyer
“Item was canceled. Never received product”
Helpful Report
Posted 10 months ago
Hello, apologies for that. The item you ordered is out of stock. As soon as we noticed that, we issued a full refund on your order. Thank you.
Posted 10 months ago
Sergio
Verified Buyer
“Like a month ago i bought some vinyls, and Ribbed from NOFX came without insert. 😥 There's any chance to get one insert for my copy? I buy them so that they reach a cousin who lives in the United States and when he comes to Mexico, he brings them to me.”
Helpful Report
Posted 10 months ago
Hello, apologies about this. This must have been an error at the pressing plant, we don't unseal the records before we ship them out. We'll send you a replacement. Thank you.
Posted 10 months ago
Tanya
Verified Buyer
“I clicked the link for the Tom Waits album and it led me to a site that didn’t have it.”
Helpful Report
Posted 10 months ago
Hello, the link we posted on our social media accounts links directly to Tom's store where all the items are available to purchase. If you still need the link to the store you it's https://tomwaits.kingsroadmerch.com/ Thank you.
Posted 10 months ago
Anonymous
Verified Buyer
“arrives in a timely manner, products not damaged in transit.”
Helpful Report
Posted 10 months ago
Michael
Verified Buyer
“As smooth as a well-greased dance floor! Kings Road has never let me down. They have this magical ability to hook me up with records that are harder to find than a sunbathing Yeti in Minnesota. They're like my personal record-hunting superheroes, swooping in to save the day whenever I'm craving the tunes of my favorite bands. Kings Road, you're my go-to, my music sanctuary!”
Helpful Report
Posted 10 months ago
Rhett
Verified Buyer
“Great products, fast shipping,”
Helpful Report
Posted 10 months ago
Alex
Verified Buyer
“Free shipping or a canadian store would be great!”
Helpful Report
Posted 10 months ago
Scott
Verified Buyer
“The Circle Jerks’ goodie bag was better than expected and included more items than I was expecting. 110% happy with this transaction and all of my past transactions. kings Road Merch ROCKS!!!”
Helpful Report
Posted 10 months ago
BRIAN
Verified Buyer
“Kings Road Merch does a good job, they have a lot of my favorite artists under their store”
Helpful Report
Posted 10 months ago
Will
Verified Buyer
“I’ve always had good experiences with kings road merch. Everything is shipped quickly with no delays or damages. Would totally recommend 10/10”
Helpful Report
Posted 10 months ago
Michael
Verified Buyer
“Always arrives fast and in great condition”
Helpful Report
Posted 10 months ago
Kings Road Merch is rated 4.1 based on 1,540 reviews
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