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Kings Road Merch Reviews

4.1 Rating 1,522 Reviews
74 %
of reviewers recommend Kings Road Merch
Company Reviews Product Reviews
273
 Metrics Info
4.1
Based on 1,522 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
Read Kings Road Merch Reviews

About Kings Road Merch:


Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Nadia
Verified Buyer
“Ordered a frozen soul hoodie from the back to cool sale back in August. It never arrived still waiting no response from sending emails either.”
Helpful Report
Posted 6 months ago
Hello, your order will be shipping soon. We've got a notice up in the store to alert everyone about the delays as we move warehouses. The hoodie you ordered is waiting to be received at our new warehouse and it will ship out as soon as we have it in stock. It looks like the email you sent on 8/17 about this was responded to on the same day with this information. Apologies for the delay, we're getting through this move and shipped out all orders as quickly as possible. Thank you.
Posted 6 months ago
Ken
Verified Buyer
“I received the download links and physical merchandise I ordered promptly. I had an issue with the inital download links and Anthony from Kings Road provided functional links in under 24 hours. I would recommend the Propagandhi albums that I purchased to any person who is tired of the current political climate in the U.S., tired of the overwhelming support for bigotry and intolerance (i.e. racism, sexism, homophobia, transphobia, etc.) throughout the world and tired of the force-fed ideology that some creatures on this planet are more entitled to life than others. I will definitely order merchandise from Kings Road Merch again! Keep up the good work all!”
Helpful Report
Posted 7 months ago
Niles
Verified Buyer
“100% satisfied with my KRM order of Rancid's new album.... My only disatisfaction comes from how bad Rancid sucks now. Yeesh, what a lousy album.”
Helpful Report
Posted 7 months ago
Sean
Verified Buyer
“Great strong packaging and fairly quick!”
Helpful Report
Posted 7 months ago
Mario
Verified Buyer
“Thanks,I'm very happy to my new Mayhem t-shirt”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“I never received my item. I got a shipping notification but it was never actually shipped and for months now I keep getting told the item is in transit to a new facility. Nobody seems to actually care. I just keep getting the same noncommittal message. I feel like any other reputable business would have done something more than minimal effort to make this right after many months of a missing/unsent/who knows what's happening with it item.”
Helpful Report
Posted 7 months ago
Hello, apologies for the delay with your order. We do very much care about your order and the replacement copy of your record should be shipping out soon. We shipped your order before we started moving our warehouse but it looks like USPS lost the package before scanning it into their system. We put in a replacement order but by that time we had already started the move and your item was unavailable to ship from our old warehouse. It hasn't been received at our new warehouse yet but should be soon. As soon as it's received we'll get your order shipped out. We're receiving thousands of items a day at our new warehouse and more and more orders are shipping out from there. Again, apologies for the delay and we'll get your order shipped out soon. Thank you!
Posted 7 months ago
Marc
Verified Buyer
“They are on the stick!!!fast shipping and delivery with care”
Helpful Report
Posted 7 months ago
Eric
Verified Buyer
“2 items have yet to be shipped, it’s been 6+ weeks. Emailed and they said they are moving and orders are slow. I think that’s ridiculous”
Helpful Report
Posted 7 months ago
Hello, your order should be shipping out soon. Apologies for the delay but like you said we're in the middle of moving our entire warehouse and every single product we carry so it just takes time to get everything received at our new warehouse. As soon as the shirt you ordered is received, it will be shipped out right away. We're getting more items received and orders shipped out every day. It shouldn't be much longer before yours ships and we appreciate your patience. Thank you!
Posted 7 months ago
André
Verified Buyer
“merci a vous très satisfait de mon achat PARKWAY DRIVE don't close your eyes 20 years”
Helpful Report
Posted 7 months ago
Justin
Verified Buyer
“I placed my order on September 10th, and here it is September 26th, and they haven't even finished my order so they could ship it out.”
Helpful Report
Posted 7 months ago
Hello, there is a pop up notice in all of the stores about a delay with orders currently as we move warehouses. The item you ordered is in transit to our new warehouse and as soon as it's received there, your order will ship out. Thank you.
Posted 7 months ago
Margarita
Verified Buyer
“The jacket quality was great but upon receiving the packages, I reached out about exchanging exchanging and never heard back.”
Helpful Report
Posted 7 months ago
Hello, we responded to you request about 5 minutes after you originally emailed us. We've sent a follow up email just now with instructions on how to go about a return or exchange. Thank you!
Posted 7 months ago
Aaron
Verified Buyer
“The T-shirts fit perfect! Love the thrill of mystery items. Will definitely buy again. Dropkick 4 life!!!!”
Helpful Report
Posted 7 months ago
Brandon
Verified Buyer
“You can’t beat it for the value!”
Kings Road Merch 5 star review on 21st September 2023
Helpful Report
Posted 7 months ago
Brad
Verified Buyer
“Fast shipping and quality merchandise!”
Helpful Report
Posted 7 months ago
Steven
Verified Buyer
“Received a defective record. Sent a request for a replacement. No response. Left a review, as requested. Was told a replacement would be sent, and I would be contacted. No response. Here is another review of my order. Maybe I’ll receive a response.”
Helpful Report
Posted 8 months ago
Hello, apologies for the delay. We're in the middle of moving warehouse and these records were in transit and waiting to be received at our new warehouse. Looks like we have them now and we'll get this shipped out to you ASAP. Thank you!
Posted 8 months ago
Samantha
Verified Buyer
“Great quality and will definitely buy from KRM again!”
Helpful Report
Posted 8 months ago
Jonathan
Verified Buyer
“Love the Bad Religion products!! I’m hoping maybe you’ll bring back the Bad Religion shirt Oppose Tyranny!!!”
Helpful Report
Posted 8 months ago
Toby
Verified Buyer
“Easy transaction, timely (from a preorder) and well packaged shipping”
Helpful Report
Posted 8 months ago
Chad
Verified Buyer
“Got my Signed Circle Jerks Skankin dude poster so RAD!!! Definitely a must-have great memories from the show and from shows when I was younger!!! Thanks, Kings of the Road.”
Kings Road Merch 5 star review on 31st August 2023
Helpful Report
Posted 8 months ago
Mark
Verified Buyer
“Beautiful transaction all around!”
Helpful Report
Posted 8 months ago
Kings Road Merch is rated 4.1 based on 1,522 reviews
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