“I incorrectly sized myself for the pull over Luxe Bra and was seeking an exchange. I went to the website, and after just a few click I had exchanged it for another size. But the absolute best thing is when I clicked continue to finish processing the return of the product….. it said no need to return the product please donate it to a woman in need. WOW!!! WHO does that???? Nobody. They said pay it forward and that’s what I plan to do. Absolutely Great Company!!”
“Waste of money! Initially, they fit great in the waist and legs, but they don't stay put on the bum - they rid up and I am constantly picking them out of my bum! They also stretch out very quickly. They are made from the strangest material - feels like plastic or rubber? Don't waste your time or money!”
“I have no good word for this organsation, pay for my order. And than hear nothing anymore 😥😥😥😥🥵🥶. How low can you get ?????
Do not buy anything here.”
“That very expensive bra was very comfortable the first couple of times I wore it today however it started writing up my chest would not stay put below my breasts away it shouldn't it was very uncomfortable. I'm going to seek a refund”
“They took my money won’t answer my calls! Virtual assistant said they had been delivered and then said they were wrong and they were crossing the border! What does that mean ? I then called again no agent please leave another voicemail”
“I absolutely love this bra!
I hate to admit this but I originally bought a Knix bra to prove there was no such thing as a comfortable bra; I was wrong. I didn’t realize just how comfortable it was until I threw it in the wash and put on one of my traditional underwire bras. This thing is miserable to wear after having worn a Knix bra and I can’t wait to take it off and get my Knix bra back on.”
“Amazing customer service. I purchased 2 Bra's and 1 did not fit right.
No hassle for the return. I have purchased 3 in total over the last 2 years and sometimes they just aren't right so very pleased with the customer and the 2 Bra's that fit.”
“I’ve been searching for years for a comfortable bra. I waited forever for the bras to arrive. I’m a big woman and ordered a 3X according to their chart. I can barely get the bra over my head much less fit over my ample breast. A complete ripoff. I wish I had read the reviews before I bought them.”
“My bra never fit properly despite help from a salesperson in the store. The bra gives me a weird uniboob and strange sway when I move. The straps keep sliding off my shoulders and if I shorten them they slip back down to the longest length. The bottom of the bra has stretched so much that it now slides up over my boobs. That is after only a few weeks of wear. Worst bra ever!”
“Knix has no business putting a piddly little strap on the larger size bras. That is not inclusive sizing. They say to wash and wear your bra to stretch it but I value my neck and shoulder health too much to do so.”
“I have purchased several bras here hoping to find the right fit. I finally was walked through taking my measurements with someone from customer care. She recommended I get an XS plus. Okay. Didn't sound right to me considering the fact that the medium was hard enough to get on, but I tried it. I can't believe that anyone, let alone a woman, would even endorse the sale of this bra. The XS plus arrived and I tried to get it on. I weigh 105 pounds and can't imagine this bra fitting anything but a tiny doll. So I try to initiate a return. I put in my order number over and over (the order number on my email and my order slip) and it kept stating that it was wrong. So I try to call customer service. No one answers. They tell me to leave a message and they'll get back in 48 hours. Beware of companies like this that make it so easy to buy and then disappear when it's time to return. Shop somewhere else! Anywhere!”
“Knix is now the only bra and underwear I wear. The leakproof undies have been a life saver for years now and I can't say enough about how they wash and wear without signs of wear. The bras are so comfortable, you forget you're wearing them and now I love the swim! Also, want to praise the initiative of paying it forward with returns. Game changer and so thoughtful. Check it out!”
“Paid for these but never received them.
Had no idea the company is located outside the US
Had to make a Big Deal and took a long time for a refund
Nightmare company
Total rip off!”
“I love KNIX! The company is wonderful. The products are very pretty and comfortable.
Your exchange policy goes over and above any company I have ever known. You are number one in my books. You set an excellent example of CUSTOMER SERVICE.
ABOVE AND BEYOND”
“giving the bra credit for comfort , i have two of them and they both have stretched out in the bands so now there just to loose and i find they don’t have enough lift , i’ve only had them for not even a year , so not to impressed . For the price i expected better quality .”
“I've been purchasing Knix for a while now.i truly love them But 90% of them, after a few washes, come apart. They are not sewn. They are glued, and the sides of the panties get unglued. I have about 12 of them like that now. It started with 3 pieces and now all of them are coming unfounded unglued. They are not cheap, but they will not last long. I’ve purchased underwear from Target at $5 each, and they lasted me longer than the $38 a piece. If they were to sew in the underwear, I would continue buying them because I love them, but I can’t purchase disposable underwear for almost $40 a piece. It’s just not good. It's as if I'm throwing money away. I never ordered a bra and I am now afraid of having the same problem. A very cheap way of making them but not a durable one.”
