Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, Corner Catmon St, Makati, National Capital Region (Metro Manila)
Rating: 4.83

4.8 Rating 1,779 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,779 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
Corner Catmon St,
Makati
National Capital Region (Metro Manila)
1203

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346

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was appalled that the rider waited for 30 minutes at the drop-off venue just because the person who dispatched my orders gave me the wrong address. It was meant as a surprise. However, I received a phone call from you. Then from the rider. And finally from the hotel in the middle of our date lunch. And they are not just a single phone call that resolved the problem. I clearly typed in the order form the complete instructions and even mentioned the exact drop-off point in the phone call. I had to make up excuses, alibis, and lies to cover up what was really going on. I will not order from you guys if you are that incompetent ever again. Thanks!”

Helpful Report

Posted 4 years ago

Hi Alvin, Thank you for your feedback, we will investigate accordingly with our dispatch team what happened with the delivery of your order. Apologies for any inconvenience caused, rest assured we will check on this and contact you as soon as we have the details. Have a great day and stay safe . - Kathrina.

Posted 4 years ago

“5/5 for me. Quick delivery and happy girlfriend. :)”

Helpful Report

Posted 4 years ago

“to blame a squished and wilted looking boquet to the mishandling of the courier does is not an excuse because the courier was booked by your company and it has nothing to do with the end customer. therefore, knots.ph is accountable for the problem. there are easy ways to mitigate these problems like placing items in a box or some sort of better packaging, having your own in-house courier or using an enclosed vechicle to do the delivery.”

Helpful Report

Posted 5 years ago

Hi Andrew, thank you for the feedback. We have sent you a message personally with regards to the issues of the delivery. We apologise again for the inconvenienced caused. This feedback would help us to improve our operations. Have a great day aheadand always stay safe. - Kathrina

Posted 5 years ago

“Order was made in 2019”

Helpful Report

Posted 5 years ago

Hi Fico, Apologies if you received an email with regards to your order made last 2019. There was a system issue with the updates and we are already coordinating this with our vendor. Thank you . We hope for your kind understanding. - Kyla

Posted 5 years ago

Knots.ph is rated 4.8 based on 1,779 reviews