Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, Corner Catmon St, Makati, National Capital Region (Metro Manila)
Rating: 4.83

4.8 Rating 1,802 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
Corner Catmon St,
Makati
National Capital Region (Metro Manila)
1203

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Knots.ph 5 star review on 11th August 2026

348

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I hope there will be a card payment soon”

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Posted 1 month ago

While we always strive to make every ordering experience smooth from start to finish, it seems a temporary system issue prevented the credit card payment option from appearing during your checkout. We sincerely apologize for the inconvenience this caused. Thank you for your patience and understanding. Your support means a great deal to us, and we hope to make your next experience with us as seamless and memorable as the flowers we create.

Posted 1 month ago

“Efficient and on time”

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Posted 2 months ago

“Hi! I found my new favorite flower shop-- your store!!! The bouquet is SOOO pretty I wish I had it for myself, but no, it's a gift for my sister 😄 The only concern I have is that the courier did not contact me or inform me through any means when they delivered the flowers.. When I filled out the form to place my order, I checked the box that indicates my request to receive a call upon delivery. Instead, the guard of our apartment building was the one who brought it to my front door. I only knew it was already delivered when I checked my email inbox. But it's not a big deal for me on that day. Until our next bouquet, for sure!! Thanks again!”

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Posted 2 months ago

Thank you so much for taking the time to share your feedback! We’re truly happy to hear that you loved the bouquet and that our arrangement became one of your new favorites. It means so much to us that you chose us to be part of such a special gift for your sister. 💐 We sincerely apologize for the inconvenience regarding the delivery experience. We understand your request for a call upon delivery, and we’re sorry that this was not properly followed. We currently work with a third-party courier service for our deliveries, and we will take this feedback into consideration as we continue to improve our delivery coordination and service experience. Your feedback is truly valuable and will help us improve our service. We look forward to creating another beautiful bouquet for you again soon. Thank you once again for your kind words and support! 💕😊

Posted 2 months ago

“Very satisfying”

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Posted 3 months ago

“Very easy to process an order.”

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Posted 6 months ago

“i love the arrangement of the flower bouquet, it matches exactly the picture posted above on your website. However, the delivery timing did not follow the instructions I provided. For future orders, please ensure that the client instruction are followed carefully, especially regarding delivery schedules. Some orders are company-related rather than personal, so timing is very important”

Helpful Report

Posted 8 months ago

We appreciate you taking the time to let us know. We’re glad to hear that you loved the flower arrangement and that it matched what you saw on our website. We also acknowledge your concern regarding the delivery timing. We do take note of requested delivery times; however, while we always do our best to accommodate them, we cannot guarantee exact delivery schedules and can only assure delivery within the selected delivery timeframe. We understand how important timing can be, especially for company-related orders, and we will use your feedback to further improve our coordination and communication moving forward. 😊💐

Posted 8 months ago

“We are first time customers and ordered 4 standing funeral wreaths. There were some glitches due to unavailability of some flowers and alternative options were not given immediately but was resolved after a few telephone discussions. Wreaths came out beautifully using alternative flowers and wrappers. We will not hesitate to order again.”

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Posted 9 months ago

We greatly appreciate your kind understanding and sincerely apologize for the inconvenience caused. We’re glad to hear that the wreaths and flowers came out beautifully and met your expectations. Your patience and feedback mean a lot to us, and we will continue to improve our service to ensure a smoother experience in the future. We look forward to serving you again and thank you for trusting knots with such an important arrangement. 💐😊

Posted 9 months ago

“They are accommodating in my questions so far but I was quite hesitant when there were no updates during the day of the delivery.”

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Posted 1 year ago

“The cards were switched on my 2 orders. It didn't really matter because I received the orders.”

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Posted 1 year ago

“Delivery and packaging was good. The flowers are beautiful preserved. But on the size, for the price of the preserved compared to lower prices, I thought it would be more wider or grander. Maybe if the flowers are expensive, insert more fillers, or make it with longer stems and longer and wider paper wrapper with double ribbon. The bouquet was also very tightly together. If the concern is it would not fit the paper bag, I would rather get rid of the paper bag and have a more grander bouquet.Would I order again? Yes, good app, good delivery, good product, with personalized card, just minor tweaks that I hope they can immediately improve on.”

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Posted 1 year ago

Hello, Thank you for sharing your feedback with Knots Flowers and More. We sincerely apologize for the lapses on our end and for any inconvenience we may have caused you. We take this matter seriously and are committed to ensuring that it does not happen again in the future. Your experience is important to us, and we appreciate your understanding as we work to improve our services. If you have any further concerns or suggestions, please feel free to reach out. We value your patronage and hope to serve you better in the future. Knots Flowers and More Team

Posted 1 year ago

“Keep doing a great job. Please continue to improve your services.”

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Posted 1 year ago

“Service was prompt and reliable. Flowers were beautiful. The "happy birthday" topper was damaged (might have been the handling). This was my 3rd or 4th time to order. Will order again next time. Thanks.”

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Posted 1 year ago

“flowers seem a bit dry”

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Posted 1 year ago

“I ordered a gift package for a friend's special occasion, and exceeded my expectations! The arrangement was stunning, fresh, and beautifully designed. My friend was thrilled when she received them. The delivery was timely and the service was top-notch. I'm really impressed with the quality and care that went into the order. Highly recommend Knots for anyone looking to make someone's day with a beautiful bouquet and other gift packages. Thank you once again. Will definitely order from you again in near future.”

Knots.ph 4 star review on 25th August 2024

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Posted 2 years ago

“Good overall process, however the delivery wasn't handled well. The bouquet was not in good condition upon delivered, the rider wasn't careful at all with the delivery.”

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Posted 2 years ago

“Knots flowers is always my go store.”

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Posted 2 years ago

“Love that they have a great selection of flower arrangements and they have a paypal link which is very impotant for me as I do not live in Manila.”

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Posted 2 years ago

“I would have given 5 stars but I did go through some kinks when trying to add some items and when paying. I’m 59 years old and I have to admit I struggled a bit with the order processing. Maybe make it more user friendly or easier to navigate. Overall very good in terms of choices for gift packages. Very responsive customer service when I called after I finally got to put my order through and I called their mobiles number for confirmation of my order details.”

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Posted 2 years ago

“On time transaction”

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Posted 2 years ago

“very close to how it is presented on the website”

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Posted 2 years ago

Knots.ph is rated 4.8 based on 1,802 reviews