Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, Corner Catmon St, Makati, National Capital Region (Metro Manila)
Rating: 4.83

4.8 Rating 1,793 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,793 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
Corner Catmon St,
Makati
National Capital Region (Metro Manila)
1203

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346

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Four stars rating. Ordering process was easy. The only issue was the Rider did not know where to go so I don't know if the address was not communicated to him properly. The flowers were also much more impressive than I anticipated. I loved that there were other things to add to the arrangement like balloons, toppers etc. I will order again. Thank you!!!”

Helpful Report

Posted 2 years ago

Hi, Tina! Thank you for the feedback! We're looking into ways to better the entire process of our operations. Letting us know your concerns, no matter how grievous, are truly appreciated as it is a matter of improvement and advancement. We value your time and strive to provide convenience by being a one-stop gift shop for all! It's gratifying to know that you've enjoyed our selection of add - ons. However, do let us know if you have other item suggestions that you think will be equally enjoyed if not more by other customers like you :) Trust that it will be treated with much consideration! Warmest Regards, Knots

Posted 2 years ago

“The most reliable place to get flowers, I've been buying bouquets from them for a couple of years and the process has always been easy (really great option if you live abroad like me), great service, very cute flowers.”

Helpful Report

Posted 3 days ago

Hi Valeria! Thank you for choosing Knots time and time again. Your continued trust is the greatest compliment we could ask for. We're so happy you've enjoyed both our service and our flowers! 💐😊

Posted 2 days ago

“Solid! The best!”

Helpful Report

Posted 5 days ago

“Necessary changes were communicated clearly and went ahead with proper approval. Delivery was on time. Highly recommended and will do business again with you in future.”

Helpful Report

Posted 1 week ago

Hi Cezar! We're grateful for your trust and support. Thank you for letting us be part of your special moment. We hope to serve you again soon!

Posted 2 days ago

“Been using Knots for all my bouquet needs for many years now! They’re so reliable, easy to contact, and will do all the extra work for you! Just wish card payment is activated soon :)”

Helpful Report

Posted 1 week ago

Hi Kat! Thank you so much for your lovely words and for choosing Knots over the years. It truly means a lot to know we've been part of so many of your special moments. We also appreciate your feedback about the card payment option, and we're sorry for the inconvenience you experienced. Thank you for your continued trust and support. We can't wait to create more beautiful bouquets for you in the years to come!

Posted 1 week ago

“I hope there will be a card payment soon”

Helpful Report

Posted 2 weeks ago

While we always strive to make every ordering experience smooth from start to finish, it seems a temporary system issue prevented the credit card payment option from appearing during your checkout. We sincerely apologize for the inconvenience this caused. Thank you for your patience and understanding. Your support means a great deal to us, and we hope to make your next experience with us as seamless and memorable as the flowers we create.

Posted 1 week ago

“i love that they message you on Viber when your items aren't available. They will reach out to you if they have concerns about your order. I might be using them often for gift hamper and flower delivery service!”

Helpful Report

Posted 2 weeks ago

Hello Cecil Lyn, thank you so much for your lovely feedback! It makes us so happy to know you appreciated our updates and communication. We always do our best to keep our customers informed so every order is handled with care. We truly appreciate your support and look forward to being part of many more thoughtful gifts and celebrations.

Posted 2 weeks ago

“Efficient and on time”

Helpful Report

Posted 2 weeks ago

“Happy with the updates I received, complete with photos.”

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Posted 3 weeks ago

“Service was responsive anyway.”

Helpful Report

Posted 1 month ago

“My previous orders were good.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your honest thoughts with us. We sincerely apologize that the arrangement you received did not fully capture the beauty and feeling you were expecting. We truly value the thought and expectations placed into every order, and we are sorry that the arrangement you received did not come together in the same way as the expected design and overall look shown in the reference. We understand your disappointment regarding the difference between the expectation and the final arrangement delivered. We deeply appreciate your feedback regarding the arrangement’s fullness, flower balance, wrapping, and overall presentation. We have already shared your concerns with our team for further review, as we always strive to ensure that every creation reflects the care, quality, and attention to detail that our customers deserve. Thank you for giving us the opportunity to learn and improve. Your feedback helps us continue creating arrangements that bring joy and leave a lasting impression. We truly hope to have the chance to provide you with a better experience in the future.

Posted 1 month ago

“Good customer service and on time delivery of products.”

Helpful Report

Posted 1 month ago

“Hi! I found my new favorite flower shop-- your store!!! The bouquet is SOOO pretty I wish I had it for myself, but no, it's a gift for my sister 😄 The only concern I have is that the courier did not contact me or inform me through any means when they delivered the flowers.. When I filled out the form to place my order, I checked the box that indicates my request to receive a call upon delivery. Instead, the guard of our apartment building was the one who brought it to my front door. I only knew it was already delivered when I checked my email inbox. But it's not a big deal for me on that day. Until our next bouquet, for sure!! Thanks again!”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your feedback! We’re truly happy to hear that you loved the bouquet and that our arrangement became one of your new favorites. It means so much to us that you chose us to be part of such a special gift for your sister. 💐 We sincerely apologize for the inconvenience regarding the delivery experience. We understand your request for a call upon delivery, and we’re sorry that this was not properly followed. We currently work with a third-party courier service for our deliveries, and we will take this feedback into consideration as we continue to improve our delivery coordination and service experience. Your feedback is truly valuable and will help us improve our service. We look forward to creating another beautiful bouquet for you again soon. Thank you once again for your kind words and support! 💕😊

Posted 1 month ago

“Looks good. She loved the flower.”

Helpful Report

Posted 1 month ago

“Beautiful arrangement, materials look and feel premium. Excellent customer service. 🤍”

Knots.ph 5 star review on 11th June 2026

Helpful Report

Posted 1 month ago

Hi Ella! We truly appreciate your thoughtful feedback. Every bloom is arranged with care and intention, and knowing that it was appreciated makes the work even more meaningful. Thank you for allowing us to be part of a beautiful moment.

Posted 1 month ago

“Wonderful experience and excellent service with timely update. Thank You.”

Helpful Report

Posted 1 month ago

Hello Jeff! We greatly appreciate your kind words and wonderful feedback. It brings us joy to know that you had a great experience with our service and that our timely updates helped make the process smooth and worry-free. Thank you for choosing us to be part of your special occasion. We look forward to serving you again in the future!

Posted 1 month ago

“The tulips they delivered now is way smaller compared to my first order”

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Posted 1 month ago

“Very accommodating”

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Posted 1 month ago

“You guys are my go-to flower store! Thank you so much for your great service and beautiful arrangements ❤️”

Helpful Report

Posted 1 month ago

Hello Sarah! Thank you for making Knots your go-to flower store. We are truly grateful to be part of your special moments, and we look forward to making many more memories bloom with you. 🌸✨

Posted 1 month ago

“Prompt and great communication. I was looking online as being overseas, choosing a reliable and a florist with a good eye will highly be dependent mostly on reviews. Am glad I chose Knots. Thank you for making my sister’s 55th birthday extra special!”

Helpful Report

Posted 1 month ago

Thank you for your lovely review and for trusting Knots from across the miles. We are truly honored to have been part of your sister’s 55th birthday celebration. Knowing that our flowers helped carry your love and make her day extra special is the greatest reward for our team. 🌸🩷

Posted 1 month ago

“Until now my order hasnt arrived. Unable to contact also the provided number. Theyre not answering my calls. Lack of customer support. Customers are left waiting for non existent flowers.”

Helpful Report

Posted 1 month ago

Hello Rod, Thank you for taking the time to share your experience. We sincerely apologize for the delay in your order and for the lack of communication from our end. Your delivery should have arrived within or before your selected timeframe, and we completely understand your frustration in being unable to reach the provided contact number while waiting for your order. This is certainly not the level of service we strive to provide, and we deeply regret the inconvenience, disappointment, and uncertainty this situation has caused. We also apologize for the confusion in our email regarding our contact availability. Please note that our store hours are from 9:00 AM to 6:00 PM only, and we apologize for any misunderstanding caused by the email confirmation stating “Please call +63 915 602 5045 between 10:00 AM & 10:00 PM should you need any clarification.” Please know that we take your feedback seriously and have escalated this matter to our team for review. We appreciate your patience and the opportunity to improve from this experience. Thank you for bringing this to our attention, and please accept our sincerest apologies.

Posted 1 month ago

Knots.ph is rated 4.8 based on 1,793 reviews