Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.83

4.8 Rating 1,661 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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334

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Four stars rating. Ordering process was easy. The only issue was the Rider did not know where to go so I don't know if the address was not communicated to him properly. The flowers were also much more impressive than I anticipated. I loved that there were other things to add to the arrangement like balloons, toppers etc. I will order again. Thank you!!!”

Helpful Report

Posted 1 year ago

Hi, Tina! Thank you for the feedback! We're looking into ways to better the entire process of our operations. Letting us know your concerns, no matter how grievous, are truly appreciated as it is a matter of improvement and advancement. We value your time and strive to provide convenience by being a one-stop gift shop for all! It's gratifying to know that you've enjoyed our selection of add - ons. However, do let us know if you have other item suggestions that you think will be equally enjoyed if not more by other customers like you :) Trust that it will be treated with much consideration! Warmest Regards, Knots

Posted 1 year ago

“My boyfriend from NZ got me flowers and a cake from them today. Got a little bit worried throughout the day if they're legit because he chose the "call the recipient first before delivery" Still, they didn't contact me at all until they're infront of my house, all in all they did went throught with the delivery and the flowers are very pretty aswell as the cake is very delicious. Thank you so much, Knots.ph”

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Posted 3 days ago

“They are accommodating in my questions so far but I was quite hesitant when there were no updates during the day of the delivery.”

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Posted 6 days ago

“For someone like me from Visayas particularly in Antique who really took risk in ordering just to give my boyfriend in Makati a memorable present for his birthday yesterday, this shop never disappointed me. Thank you so much for a very prompt and great service. Highly recommended!”

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Posted 1 week ago

“Very responsive and accomodating”

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Posted 1 week ago

“super service: friendly, reliable service!”

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Posted 2 weeks ago

“Excellent service! I’d definitely be ordering again in the near future and would highly recommend to others”

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Posted 2 weeks ago

“You didn't deliver as promise. Just contacted my boyfriend at noon but until end of the day he didn't receive anything. So disappointing!”

Helpful Report

Posted 3 weeks ago

Hi Chalalai, We’re very sorry to hear about your experience and truly understand your disappointment. As per our latest update from the third-party courier, the item was marked as delivered earlier today. That said, we take this matter seriously and will investigate it immediately to ensure that nothing was missed or mishandled. Please accept our sincerest apologies for the inconvenience caused. Your satisfaction is essential to us, and we will be in touch with you directly to resolve this as quickly as possible. Thank you for bringing this to our attention. Kathrina

Posted 3 weeks ago

“Great customer service! Ordered from overseas and arrived promptly in Metro Manila. Updates sender/recipient timely, would recommend.”

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Posted 3 weeks ago

“Very impressed, both with the flowers, and the delivery time. Absolutely amazing job you did. Never experienced that fast a delivery in my country (Denmark). Really impressed, thank you.”

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Posted 3 weeks ago

Hello, Thank you so much for your incredibly kind words! We're thrilled to hear you were impressed with both the flowers and our speedy delivery. It means a great deal to know that we could make such a positive impression. We genuinely appreciate your support! Knots.ph Team

Posted 3 weeks ago

“perfect service. Responsive , fast, good prices. Just the website is a little buggy”

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Posted 4 weeks ago

“Knots Flowers and more has consistently been reliable. Thank you!”

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Posted 1 month ago

“Always my go-to flower shop!! Trusted and always delivers on time!”

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Posted 1 month ago

“Great product, accurate delivery, and accommodating customer service. Highly recommended !!!”

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Posted 1 month ago

“I’ve ordered from a few flower shops before, but this one truly stands out. The service was amazing from start to finish — from late chats to changing dates. Friendly, fast, and very professional. Thank you!”

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Posted 1 month ago

Thank you so much, Tracy! We're thrilled to hear that our service stood out and that you had such a positive experience from start to finish. It was our pleasure to assist you, and your kind words truly made our day! Knots.ph Team

Posted 3 weeks ago

“Beautiful flowers and excellent customer service! I had an issue with ordering online so I contacted Knots via viber. They were able to support without delay, patiently assisted me every step, and provided regular updates until delivery. I live overseas so having effective online support was very helpful!”

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Posted 1 month ago

Hello Tricia, Thank you so much for your excellent review! We're delighted to hear that you loved the beautiful flowers and that our CS support team was able to assist you so effectively, especially while you were overseas. Providing seamless assistance and regular updates is incredibly important to us, and we're thrilled we could make your ordering experience smooth and stress-free. We truly appreciate your trust in Knots! Knots.ph Team

Posted 3 weeks ago

“I really appreciate the constant updates of delivery, quality of the flowers, and the pictures you'd send of the bouquet before delivery. One thing I would like to see is the ability to put a paragraph break in your notes section. I noticed you can only write your message as one paragraph, but it would be nice to be able to put a line break and write on the following line. For example, if I had wanted to write a poem instead of a paragraph note, I need the feature of being able to write on the next line to be able to do that.”

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Posted 1 month ago

Hello, Thank you so much for your fantastic feedback! We're thrilled to hear you appreciate our delivery updates, flower quality, and the pre-delivery bouquet photos – we work hard to ensure that transparency and satisfaction. We also truly value your suggestion regarding paragraph breaks in the notes section. That's excellent input, especially for those wanting to include poems or more structured messages, and we understand how that would enhance your experience. We'll pass this along to our development team for consideration in future updates. We appreciate you taking the time to help us improve! Knots.ph Team

Posted 3 weeks ago

“Always so reliable! Have ordered from the shop a few times already since I discovered them last year and my expectations are always met, if not exceeded. 😊”

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Posted 1 month ago

“Please check may reviews above.”

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Posted 1 month ago

“My go-to shop for beautiful dried flowers (and fresh ones). Purchase to delivery is always seamless. Thank you Knots.ph!”

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Posted 1 month ago

“The staff who took my order was very patient and accommodating. Salute!”

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Posted 1 month ago

Knots.ph is rated 4.8 based on 1,661 reviews