Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.83

4.8 Rating 1,644 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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334

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Four stars rating. Ordering process was easy. The only issue was the Rider did not know where to go so I don't know if the address was not communicated to him properly. The flowers were also much more impressive than I anticipated. I loved that there were other things to add to the arrangement like balloons, toppers etc. I will order again. Thank you!!!”

Helpful Report

Posted 1 year ago

Hi, Tina! Thank you for the feedback! We're looking into ways to better the entire process of our operations. Letting us know your concerns, no matter how grievous, are truly appreciated as it is a matter of improvement and advancement. We value your time and strive to provide convenience by being a one-stop gift shop for all! It's gratifying to know that you've enjoyed our selection of add - ons. However, do let us know if you have other item suggestions that you think will be equally enjoyed if not more by other customers like you :) Trust that it will be treated with much consideration! Warmest Regards, Knots

Posted 1 year ago

“Please check may reviews above.”

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Posted 21 hours ago

“My go-to shop for beautiful dried flowers (and fresh ones). Purchase to delivery is always seamless. Thank you Knots.ph!”

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Posted 1 day ago

“The staff who took my order was very patient and accommodating. Salute!”

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Posted 2 days ago

“Website could be prettier and simple but still works”

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Posted 5 days ago

“My wife loves the Pink Ecuadorian Roses Bouquet. Some of the newer boupets that you have on your website are beautiful, well thought out, and priced very competitively (e.g. great price points). Keep up the great work.”

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Posted 2 weeks ago

“Always exceeding my expectations! Their flowers are high quality. I ordered once to Knots, and I never went to any florists around metro manila anymore! It’s always been my top choice! The best!”

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Posted 3 weeks ago

“delivered on time and as promised!”

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Posted 3 weeks ago

“Thank you for providing a convenient service, allowing me to order blessings for my family online. We love it.”

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Posted 3 weeks ago

“Always delivered within the time frame set with photos sent before delivery with accuracy. I've been ordering from Knots for my mom and dad since 2023 and every single time they deliver beautifully arranged bouquets. Will continue to purchase from them in years to come.”

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Posted 3 weeks ago

“Hello. The online payment process is very convenient, the delivery is on time. Many thanks. My wife really likes the flowers.”

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Posted 1 month ago

“My mom loved it. And it's perfect timing coz of her bday Thanks”

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Posted 1 month ago

“Terrible experience overall. I tried to order Mother's Day flowers for my mom. The whole process took over 2 hours, and I ended up canceling the order. I couldn't place the order online because of an error message saying I needed to chat or call the company directly to submit my order because the recipient was outside of Metro Manila. However, their site states that they could still deliver to Bacoor, Cavite for a delivery surcharge of 300 pesos. I was happy to pay the extra charge. I opened the chat, and after 20 minutes of no responses, I tried to reach them on WhatsApp. The agent monitoring WhatsApp tried to send me to their Viber account via a non-working link. When I notified them that the link didn't work, they sent a new one, but no one responded to me there. When I told them no one was responding to my chat, suddenly agent Jackie responded after half an hour. No acknowledgment or apology for the communication delay. I told Jackie about the issue. No apology for that, either. Jackie took a long time to respond to every message. They said to fill out the form with my order details. I asked whether they meant I should send the details via chat or fill out the form that didn't allow me to proceed. They said "Yes" (to my two different questions). When I asked them to clarify, they said to fill out the online form. I did — again — and I relayed the same error message that would not allow me to proceed with my order. They then said to type the order details via chat instead. I sent those over after just a few minutes. They responded a few minutes later saying they needed just a minute to manually enter my info and send a link for online payment. I waited for another 30 minutes before they responded, only to tell me that the delivery surcharge was now 700 pesos, contrary to the 300 pesos posted on their website. There was no explanation about the discrepancy, so false advertising. Again, this whole process took over 2 hours. I didn't want to give up because I wanted to send my mom beautiful flowers, but here we are. No flowers, just really appalling service from Knots.ph, especially agent Jackie. Do yourself a favor and buy from a different company. Knots.ph was NOT worth the hassle.”

Helpful Report

Posted 1 month ago

Dear Richie, Thank you for taking the time to share your experience with us. We sincerely apologize that we did not meet your expectations on this occasion. Your feedback is extremely important to us, and we take all concerns seriously. Our customer service team has been informed and will be reaching out to you via email shortly to better understand the situation and to find a resolution. At Knots Flowers and More we are committed to providing high-quality service, and your feedback helps us learn and improve. We truly appreciate your patience and the opportunity to make things right. Thank you once again for bringing this to our attention. Sincerely, Knotsph Team

Posted 4 weeks ago

“perfect! sure will not be my first and last!”

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Posted 1 month ago

“Legit. Trusted.”

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Posted 1 month ago

“so happy i found your online shop. it’s so convenient for me now to just send gifts and flowers for the people i care about even if i’m in another country. keep up the good work. you’re well appreciated!”

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Posted 1 month ago

“Smooth service. Flower was delivered earlier and it was delivered through grab car.”

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Posted 1 month ago

“Wonderful service! I am very satisfied with the customer service updates, the flower arrangements, and the ad-ons were very wonderful.”

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Posted 1 month ago

“I had an outstanding experience with Knots.PH and I can't recommend them highly enough! Despite being informed that the item I originally ordered was out of stock, they quickly offered an upgraded alternative, which was a thoughtful and appreciated gesture. What really stood out to me was the level of communication from Angello, who kept me informed at every stage of the process. When I made an error with the recipient's name, Angello was incredibly responsive and immediately corrected it, ensuring everything went smoothly. The service was fast, precise, and extremely easy to transact with. The newborn gift I ordered was absolutely adorable, and the recipient loved it! I truly appreciated the attention to detail and exceptional customer service. If you're looking for a reliable and thoughtful vendor, I highly recommend Knots.PH. They did an amazing job and made the entire experience a pleasure!”

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Posted 1 month ago

“The cards were switched on my 2 orders. It didn't really matter because I received the orders.”

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Posted 1 month ago

“Kudos to the flower designer/s of this store, we really love the bouquet we ordered! Thanks for making a great flower arrangements. You made my momma happy on her birthday!”

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Posted 1 month ago

Knots.ph is rated 4.8 based on 1,644 reviews