Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, Corner Catmon St, Makati, National Capital Region (Metro Manila)
Rating: 4.83

4.8 Rating 1,802 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
Corner Catmon St,
Makati
National Capital Region (Metro Manila)
1203

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Knots.ph 5 star review on 11th August 2026

348

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was responsive anyway.”

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Posted 2 months ago

“My previous orders were good.”

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Posted 2 months ago

Thank you for taking the time to share your honest thoughts with us. We sincerely apologize that the arrangement you received did not fully capture the beauty and feeling you were expecting. We truly value the thought and expectations placed into every order, and we are sorry that the arrangement you received did not come together in the same way as the expected design and overall look shown in the reference. We understand your disappointment regarding the difference between the expectation and the final arrangement delivered. We deeply appreciate your feedback regarding the arrangement’s fullness, flower balance, wrapping, and overall presentation. We have already shared your concerns with our team for further review, as we always strive to ensure that every creation reflects the care, quality, and attention to detail that our customers deserve. Thank you for giving us the opportunity to learn and improve. Your feedback helps us continue creating arrangements that bring joy and leave a lasting impression. We truly hope to have the chance to provide you with a better experience in the future.

Posted 2 months ago

“The tulips they delivered now is way smaller compared to my first order”

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Posted 2 months ago

“Several times na ako nakapag order sa knots. But first time disappointed since marami dried up na pagdating. Maganda pa rin naman pero halatang tuyo”

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Posted 3 months ago

We sincerely thank you for your honest feedback, and we are deeply sorry that the bouquet arrived in this condition and fell short of the experience we hoped to create for you. Flowers are meant to bring joy, not disappointment, and it saddens us to know that the arrangement did not arrive as beautifully and fresh as intended. Please know that our team will be reaching out to you to make things right and assist you further. Again, we truly regret disappointing you on such a meaningful occasion and sincerely appreciate the kindness, patience, and understanding you have extended despite this experience.

Posted 3 months ago

“Rider claiming incomplete address given to him and asked us to meet him a block away from our house which we didn’t comply and him ended finding our house anyway.”

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Posted 8 months ago

Hi Ferdinand, thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused during the delivery. As we use a third-party courier for our deliveries, there are times when miscommunication or confusion regarding the address can occur. We understand how frustrating it must have been when the rider initially asked you to meet him a block away, and we appreciate your patience in allowing him to locate your house. Please be assured that we will follow up with our courier partner to improve coordination and ensure smoother deliveries in the future. Your feedback is invaluable in helping us enhance our service, and we hope your next experience with us will be completely seamless.

Posted 8 months ago

“Please check may reviews above.”

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Posted 1 year ago

“Sorry, was not impressed with my order. Nothing "shimmery" about the rose, and frankly, most of them look wilted. It's my 2nd time to order from you, and both times, the flowers i got were brown on some parts and look wilted. I usually order from another site and i havent experienced it from them. I re-ordered to see if my first order was just a fluke, but i guess, i just dont choose the right 'sturdy' flowers from your selction.”

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Posted 1 year ago

Hello Marj, Thank you for your feedback regarding your recent orders. We are saddened to hear about your experience and sincerely apologize for any disappointment caused. Please rest assured that we will investigate this matter further and reach out to you via email with a resolution. Thank you for your understanding. Sincerely, Knots PH team

Posted 1 year ago

“Flowers were put together nicely and came with a paper bag.”

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Posted 1 year ago

“Flower is not fresh”

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Posted 1 year ago

Dear Ricardo, Thank you for reaching out and sharing your feedback. I’m sorry to hear about your experience with the delivery of the flowers. We greatly appreciate your honesty, and please rest assured that we take this matter seriously. I will forward your concerns to our customer service team, and they will investigate the issue and contact you as soon as possible. Our customers are very important to us, and we are committed to resolving this for you. Thank you for your understanding. Best regards, Knots Flowers and More Team

Posted 1 year ago

“While the arrangement was beautiful, most of the flowers only lasted a couple days. My mom had several arrangements delivered the same day for her 89th birthday. Yours was the first one to go bad. Thanks, Ellen Burgett”

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Posted 1 year ago

“everything went great except there was no note written on the gifts/flowers.”

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Posted 2 years ago

“Great customer service. However, we've noticed the arrangement of flowers look smaller in person and it doesn't look like the actual pics posted.”

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Posted 2 years ago

Hi Sam, Thank you for your honest feedback. We will investigate further what happened with this order and we will contact you via email. Apologies if we didn't manage to deliver what you expected. Have a great day. Thank you .

Posted 2 years ago

“The flowers were lovely but arrived after my girlfriend had left for work after 2pm ,so the surprise for her was gone, they were very apologetic but it ruined the day ,I can’t fault the flowers though in any way excellent .”

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Posted 2 years ago

“Easy to purchase and book. In general, the flowers arrived in good condition. However, one flower fell off into the paper bag before the lala move driver passed it to me.”

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Posted 2 years ago

“The flowers are very beautiful. But the delivery service failed to notify the recipient by not calling. The flower stayed in the guardhouse for 12 hours since the landline that day is not working. I even gave 2 mobile numbers to ensure that receiving the flowers will be smooth. Hoping that they would take into consideration that flowers are very sensitive.”

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Posted 3 years ago

Hello, Thank you for your feedback. Our CS team will contact you with regards to this and we will investigate also what happened with the delivery of your order. We apologize for any inconvenience caused. Thank you and have a great day ahead.

Posted 3 years ago

“the pink rose in the center of nicolette is almost wilted, and some of the baby breath flowers are not well coated with purple color. the packaging is presentable.”

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Posted 3 years ago

Hi May, Thank you for your feedback. We will investigate on this and one of our CS executives will contact you thru email. Thank you and have a great day ahead :)

Posted 3 years ago

“This is my third order from Knots.ph and the first two orders were amazing. Todays was my most expensive order and for my Fiancés birthday. Fortunately, the flowers look beautiful. Unfortunately, there was a balloon missing and the small cake was half collapsed and quite ugly. I’ll give the benefit of the doubt and order again, as should everyone. But I only give two strikes, not three, before you’re out. Please be like you once were.”

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Posted 3 years ago

“Flowers arrived looking sad. They were not properly handled during the delivery. A bit disappointing.”

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Posted 3 years ago

“The bouquet of flowers was so small and I didn't expect it to be like that. It didn't have the wow factor. :( Maybe you can add dimensions in the description and also a photo of a person holding it for scale.”

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Posted 3 years ago

Hi Ivorie, Thank you for your feedback, this is highly appreciated. We added the dimensions of the bouquet in the website description though :( But we will take note to add more photos so our customers can see the real size of the flower bouquet/arrangement. Have a great day and stay safe.

Posted 3 years ago

“Kind of disappointed that I was informed on the day of delivery that the vase included was unavailable. You should have said ahead of time. Part of the reason why I chose my order is because of the vase, it was partly why it was appealing.”

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Posted 3 years ago

Hi Sir John, Thank you for the feedback, we apologize for the service lapse, there was an issue with our inventory system, hence, our CS team didn't manage you ahead of time with regards to the vase. We will send you a message for a follow-up on this, again we are truly sorry, and we promise to do better next time.

Posted 3 years ago

Knots.ph is rated 4.8 based on 1,802 reviews