Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, Corner Catmon St, Makati, National Capital Region (Metro Manila)
Rating: 4.83

4.8 Rating 1,814 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,814 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
Corner Catmon St,
Makati
National Capital Region (Metro Manila)
1203

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Knots.ph 5 star review on 11th August 2026

348

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Until now my order hasnt arrived. Unable to contact also the provided number. Theyre not answering my calls. Lack of customer support. Customers are left waiting for non existent flowers.”

Helpful Report

Posted 4 months ago

Hello Rod, Thank you for taking the time to share your experience. We sincerely apologize for the delay in your order and for the lack of communication from our end. Your delivery should have arrived within or before your selected timeframe, and we completely understand your frustration in being unable to reach the provided contact number while waiting for your order. This is certainly not the level of service we strive to provide, and we deeply regret the inconvenience, disappointment, and uncertainty this situation has caused. We also apologize for the confusion in our email regarding our contact availability. Please note that our store hours are from 9:00 AM to 6:00 PM only, and we apologize for any misunderstanding caused by the email confirmation stating “Please call +63 915 602 5045 between 10:00 AM & 10:00 PM should you need any clarification.” Please know that we take your feedback seriously and have escalated this matter to our team for review. We appreciate your patience and the opportunity to improve from this experience. Thank you for bringing this to our attention, and please accept our sincerest apologies.

Posted 4 months ago

“The ordering and delivery went seamlessly without any issue.”

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Posted 4 months ago

We’re grateful to have been a small part of the love and thoughtfulness behind your gesture, carrying it gently from one moment to another. We look forward to creating more meaningful memories with you, one bloom at a time. 🤍💐

Posted 4 months ago

“Ordering and paying is very convenient. Regular update of order status gave me peace of mind.”

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Posted 4 months ago

“been shopping here for the past 3 years. all hits no misses. great quality flowers as always”

Helpful Report

Posted 4 months ago

Hi Giro! Three years of trust means more to us than words can express. Thank you for letting our flowers be part of your moments through the years. We’re truly grateful for your continued love and support. 🌸✨

Posted 4 months ago

“My go-to, very reliable Flower store. I have ordered from them several times with no issues.”

Helpful Report

Posted 5 months ago

Thank you for making us your trusted flower shop time and time again. Your continued support means so much to us, and we’re truly grateful to be part of your thoughtful moments and celebrations. 🤍

Posted 5 months ago

“Very satisfying”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“Superb experience from start to finish! The product is of excellent quality, and the customer service is even better. Thank you for accommodating my requested delivery time.”

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Posted 5 months ago

“Exactly as ordered and delivered on time. Online ordering got tricky but the staff responded well to the shortcomings of the e-commerce page. Thank you.”

Helpful Report

Posted 5 months ago

Hi Mike! Thank you for taking the time to update your review and for giving us the opportunity to assist you. We truly appreciate your patience and understanding. We’re glad everything was clarified and that the order arrived exactly as expected and on time. Your kind words about our team and service mean a lot to us. Thank you again for your trust and support.

Posted 5 months ago

“I ordered from NZ for a friend in Manilla, incredible fast service, a very beautiful arrangement and I received photos as well. Good communication. Would definitely recommend”

Helpful Report

Posted 5 months ago

Hi Karen! Across oceans and distance, your kindness found its way to us, and we’re truly thankful for the trust you placed in our hands. Knowing that your thoughtful gesture reached your friend in Manila with beauty, care, and warmth means the world to us. Thank you for allowing us to be the bridge between hearts, no matter how far apart. 🌸✨

Posted 5 months ago

“Several times na ako nakapag order sa knots. But first time disappointed since marami dried up na pagdating. Maganda pa rin naman pero halatang tuyo”

Helpful Report

Posted 5 months ago

We sincerely thank you for your honest feedback, and we are deeply sorry that the bouquet arrived in this condition and fell short of the experience we hoped to create for you. Flowers are meant to bring joy, not disappointment, and it saddens us to know that the arrangement did not arrive as beautifully and fresh as intended. Please know that our team will be reaching out to you to make things right and assist you further. Again, we truly regret disappointing you on such a meaningful occasion and sincerely appreciate the kindness, patience, and understanding you have extended despite this experience.

Posted 5 months ago

“Thank you for making my mom’s birthday extra special. She loved it and so did her friends. Very happy with the flowers. They are lovely and fresh. I would like to commend the delivery process. Thank you for delivering it to my mom’s location even if she was not at home. I super appreciate the effort and sincerity in making sure it gets delivered on time. Definitely recommend. Till my next order. Thank you Knots.ph .”

Helpful Report

Posted 5 months ago

Hi Michelle! Your message truly feels like a celebration, and we are so grateful to have been part of such a meaningful day for your mom. Thank you as well for your kind words about the delivery. We’re glad we could ensure everything reached her with care and sincerity. We truly appreciate your trust and look forward to your next order with warm appreciation. 🤍💐

Posted 5 months ago

“What an amazing service! Placed an order on-line in Wales for a ‘get well soon’ flowers and oh boy! Tita was made up. The beautiful mixed colours of flowers were fresh, some were still in bud with aromatic fresh floral scent. They were thoughtfully curated in full organic material from paper bag to the natural grass basket lined with cotton fabric and the paper clip. Least to forget it was efficiently & carefully delivered in time. Overall, it was beyond my expectations. This is a testimony to this company who values, excels and is true to their service. I can’t thank you all enough for my purely elegant purchase. ❣️😍”

Helpful Report

Posted 5 months ago

Hi Marlina! Your beautiful words truly touched our hearts. Knowing that your thoughtful gift traveled all the way from Wales and brought joy, comfort, and warmth to your Tita means so much to us. Every bloom and every little detail was prepared with care, and we’re deeply grateful that you felt the love behind it. Thank you for trusting us to be part of such a meaningful moment. 🤍

Posted 5 months ago

“Great service!”

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Posted 5 months ago

“Quick and flexible - Great service . Not cheap but worth it”

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Posted 5 months ago

“This is my 2nd time ordering and they have served well on both occassions. The deliveries arrived earlier than expected. Their service response is quick and very informative of the whole processing. The flowers were arranged beautifully.”

Helpful Report

Posted 6 months ago

Hi Noe Jr! Thank you for letting us be part of your moments again, where each delivery arrives like a gentle promise kept, and every arrangement blooms with care. We’re truly grateful to serve you, always. 🌸✨

Posted 5 months ago

“There was a bit of confusion when trying to order my item, but their customer service is amazing. They solved the little problem I had and made sure I was able to seamlessly order my item. Great experience from start to finish, so thank you!!”