Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.83

4.8 Rating 1,640 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,640 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service & products and value for money- will use them again”

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Posted 2 months ago

“Thank you Team you made a happy person smile today by delivering my order before expected time. Great service. Until next time.”

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Posted 2 months ago

“Keep Going guys 🙏🏻 10000000 % recomend it”

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Posted 2 months ago

“The customer service was really responsive and nice. Great service from Knots.ph!”

Knots.ph 5 star review on 15th March 2025

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Posted 2 months ago

“I ordered the Blue Ecuadorian Rose birthday bouquet with add ons (cake, balloon, card and chocolate) on their website. I did this all the way from the Pacific (Papua New Guinea) a day before the delivery date. The service was excellent, all the gifts looked exactly as displayed on their website. My brother received the gifts at his hotel for his birthday. I highly recommend Knots.ph for anyone living outside of Makati/the Phillipines.”

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Posted 2 months ago

“This is my first time ordering here, and I must say I was impressed! The only thing I would like to request is to send the tracker as soon as possible so I can monitor if the Lalamove driver hands the package directly to the receiver. I also made a note to ensure that the item is given to the intended recipient and not just left with the security guard. Other than that, everything was great! Thank you!”

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Posted 2 months ago

“Great business”

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Posted 2 months ago

“Disappointing service & delivery issues I placed an order on Mar 5, expecting delivery between 9 AM – 2PM the next day, as was initially confirmed. However, despite constant tracking, my order remained “being processed” even until the morning of March 7. Communication was also difficult. I tried reaching out via WhatsApp, but getting a straight answer on the status and delivery location was nearly impossible. I paid a premium fee to ensure timely delivery, yet the delay caused unnecessary inconvenience during a critical time. If you promise scheduled deliveries, you must ensure that they are met. Extremely disappointing experience. I cannot recommend this service based on my experience.”

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Posted 2 months ago

Dear Ms. Carole, Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced regarding your order placed on March 5. We will investigate further what happened with your order, and we will get back to you as soon as we have gathered the necessary information. Your feedback is vital in helping us improve. Thank you for your understanding, and we appreciate your patience. Best regards, Kathrina - Knots.ph

Posted 2 months ago

“Sorry, was not impressed with my order. Nothing "shimmery" about the rose, and frankly, most of them look wilted. It's my 2nd time to order from you, and both times, the flowers i got were brown on some parts and look wilted. I usually order from another site and i havent experienced it from them. I re-ordered to see if my first order was just a fluke, but i guess, i just dont choose the right 'sturdy' flowers from your selction.”

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Posted 2 months ago

Hello Marj, Thank you for your feedback regarding your recent orders. We are saddened to hear about your experience and sincerely apologize for any disappointment caused. Please rest assured that we will investigate this matter further and reach out to you via email with a resolution. Thank you for your understanding. Sincerely, Knots PH team

Posted 2 months ago

“Very convenient to order and delivery is excellent.”

Knots.ph 5 star review on 3rd March 2025

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Posted 2 months ago

“Delivery and packaging was good. The flowers are beautiful preserved. But on the size, for the price of the preserved compared to lower prices, I thought it would be more wider or grander. Maybe if the flowers are expensive, insert more fillers, or make it with longer stems and longer and wider paper wrapper with double ribbon. The bouquet was also very tightly together. If the concern is it would not fit the paper bag, I would rather get rid of the paper bag and have a more grander bouquet.Would I order again? Yes, good app, good delivery, good product, with personalized card, just minor tweaks that I hope they can immediately improve on.”

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Posted 2 months ago

Hello, Thank you for sharing your feedback with Knots Flowers and More. We sincerely apologize for the lapses on our end and for any inconvenience we may have caused you. We take this matter seriously and are committed to ensuring that it does not happen again in the future. Your experience is important to us, and we appreciate your understanding as we work to improve our services. If you have any further concerns or suggestions, please feel free to reach out. We value your patronage and hope to serve you better in the future. Knots Flowers and More Team

Posted 2 months ago

“Requested to have my order rushed for celebration. The arrangement is very beautiful”

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Posted 2 months ago

“Amazing service! Great delivery! Helpful staff! I recommended this place! I was able to order all the way from Canada and surprise my girlfriend! Thank you!”

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Posted 3 months ago

“Flowers were put together nicely and came with a paper bag.”

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Posted 3 months ago

“Your lack of responsiveness is unacceptable. Our order was delayed by half an hour, disrupting our celebration. If you cannot manage timely deliveries, please reconsider the number of orders you accept. Additionally, your customer care line was repeatedly ringing and then disconnecting, making it impossible to seek assistance. This level of service is highly disappointing.”

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Posted 3 months ago

Posted 2 months ago

“scheduled 6-10pm delivery pero past 10 na actually 11pm na as of nthis writing, wala pa rin yung flowers lmao. Tried to contact them, wala din matinong response. They don’t even send updates or notifs sa orders. Sayang oras at pera dito to be honest. Nakakadisappoint. They wasted our time :)”

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Posted 3 months ago

Hello Angel, Thank you for your valuable feedback. We sincerely apologize for late delivery of the flowers you ordered and for our delayed responses and lack of updates regarding your order. We were overwhelmed with an unexpected surge in orders, which regrettably impacted our service standards. To assist you more effectively, kindly provide your order number by replying to this email. We appreciate your understanding and look forward to resolving this matter promptly. Best regards, Knots.ph Team.

Posted 3 months ago

“I ordered flowers for valentines day but didnt arrived, kindly refund, your not even answering inquiries, no notice if the item was dispatch not even contacting if the item will be delayed, to think that we already paid in advance just to have this kind of service”

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Posted 3 months ago

Hello Sir/Ma'am, Thank you for your valuable feedback. We sincerely apologize for our delayed responses and lack of updates regarding your order. We were overwhelmed with an unexpected surge in orders, which regrettably impacted our service standards. To assist you more effectively, kindly provide your order number by replying to this email. We appreciate your understanding and look forward to resolving this matter promptly. Best regards, Knots.ph Team.

Posted 3 months ago

“Loved it! Requested for an early delivery and they made it! My special someone loved them so much :)”

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Posted 3 months ago

“I ordered from Australia. It was easy to order from Knots, showed up on time, everything looked perfect.”

Knots.ph 5 star review on 5th February 2025

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Posted 3 months ago

“I just wanted to say thank you for the amazing service and the beautiful flower arrangement. The flowers looked perfect, and I really appreciate the photo you sent before delivery. My partner loved them, and it made her day. I’ll definitely be ordering from you again. Keep up the great work!”

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Posted 3 months ago

Knots.ph is rated 4.8 based on 1,640 reviews