Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, Corner Catmon St, Makati, National Capital Region (Metro Manila)
Rating: 4.83

4.8 Rating 1,802 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
Corner Catmon St,
Makati
National Capital Region (Metro Manila)
1203

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Knots.ph 5 star review on 11th August 2026

348

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi! I found my new favorite flower shop-- your store!!! The bouquet is SOOO pretty I wish I had it for myself, but no, it's a gift for my sister 😄 The only concern I have is that the courier did not contact me or inform me through any means when they delivered the flowers.. When I filled out the form to place my order, I checked the box that indicates my request to receive a call upon delivery. Instead, the guard of our apartment building was the one who brought it to my front door. I only knew it was already delivered when I checked my email inbox. But it's not a big deal for me on that day. Until our next bouquet, for sure!! Thanks again!”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to share your feedback! We’re truly happy to hear that you loved the bouquet and that our arrangement became one of your new favorites. It means so much to us that you chose us to be part of such a special gift for your sister. 💐 We sincerely apologize for the inconvenience regarding the delivery experience. We understand your request for a call upon delivery, and we’re sorry that this was not properly followed. We currently work with a third-party courier service for our deliveries, and we will take this feedback into consideration as we continue to improve our delivery coordination and service experience. Your feedback is truly valuable and will help us improve our service. We look forward to creating another beautiful bouquet for you again soon. Thank you once again for your kind words and support! 💕😊

Posted 2 months ago

“Looks good. She loved the flower.”

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Posted 2 months ago

“Beautiful arrangement, materials look and feel premium. Excellent customer service. 🤍”

Knots.ph 5 star review on 11th June 2026

Helpful Report

Posted 2 months ago

Hi Ella! We truly appreciate your thoughtful feedback. Every bloom is arranged with care and intention, and knowing that it was appreciated makes the work even more meaningful. Thank you for allowing us to be part of a beautiful moment.

Posted 2 months ago

“Wonderful experience and excellent service with timely update. Thank You.”

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Posted 2 months ago

Hello Jeff! We greatly appreciate your kind words and wonderful feedback. It brings us joy to know that you had a great experience with our service and that our timely updates helped make the process smooth and worry-free. Thank you for choosing us to be part of your special occasion. We look forward to serving you again in the future!

Posted 2 months ago

“The tulips they delivered now is way smaller compared to my first order”

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Posted 2 months ago

“Very accommodating”

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Posted 3 months ago

“You guys are my go-to flower store! Thank you so much for your great service and beautiful arrangements ❤️”

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Posted 3 months ago

Hello Sarah! Thank you for making Knots your go-to flower store. We are truly grateful to be part of your special moments, and we look forward to making many more memories bloom with you. 🌸✨

Posted 2 months ago

“Prompt and great communication. I was looking online as being overseas, choosing a reliable and a florist with a good eye will highly be dependent mostly on reviews. Am glad I chose Knots. Thank you for making my sister’s 55th birthday extra special!”

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Posted 3 months ago

Thank you for your lovely review and for trusting Knots from across the miles. We are truly honored to have been part of your sister’s 55th birthday celebration. Knowing that our flowers helped carry your love and make her day extra special is the greatest reward for our team. 🌸🩷

Posted 2 months ago

“Until now my order hasnt arrived. Unable to contact also the provided number. Theyre not answering my calls. Lack of customer support. Customers are left waiting for non existent flowers.”

Helpful Report

Posted 3 months ago

Hello Rod, Thank you for taking the time to share your experience. We sincerely apologize for the delay in your order and for the lack of communication from our end. Your delivery should have arrived within or before your selected timeframe, and we completely understand your frustration in being unable to reach the provided contact number while waiting for your order. This is certainly not the level of service we strive to provide, and we deeply regret the inconvenience, disappointment, and uncertainty this situation has caused. We also apologize for the confusion in our email regarding our contact availability. Please note that our store hours are from 9:00 AM to 6:00 PM only, and we apologize for any misunderstanding caused by the email confirmation stating “Please call +63 915 602 5045 between 10:00 AM & 10:00 PM should you need any clarification.” Please know that we take your feedback seriously and have escalated this matter to our team for review. We appreciate your patience and the opportunity to improve from this experience. Thank you for bringing this to our attention, and please accept our sincerest apologies.

Posted 3 months ago

“The ordering and delivery went seamlessly without any issue.”

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Posted 3 months ago

We’re grateful to have been a small part of the love and thoughtfulness behind your gesture, carrying it gently from one moment to another. We look forward to creating more meaningful memories with you, one bloom at a time. 🤍💐

Posted 3 months ago

“Ordering and paying is very convenient. Regular update of order status gave me peace of mind.”

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Posted 3 months ago

“been shopping here for the past 3 years. all hits no misses. great quality flowers as always”

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Posted 3 months ago

Hi Giro! Three years of trust means more to us than words can express. Thank you for letting our flowers be part of your moments through the years. We’re truly grateful for your continued love and support. 🌸✨

Posted 3 months ago

“My go-to, very reliable Flower store. I have ordered from them several times with no issues.”

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Posted 3 months ago

Thank you for making us your trusted flower shop time and time again. Your continued support means so much to us, and we’re truly grateful to be part of your thoughtful moments and celebrations. 🤍

Posted 3 months ago

“Very satisfying”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Superb experience from start to finish! The product is of excellent quality, and the customer service is even better. Thank you for accommodating my requested delivery time.”

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Posted 3 months ago

“Exactly as ordered and delivered on time. Online ordering got tricky but the staff responded well to the shortcomings of the e-commerce page. Thank you.”

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Posted 3 months ago

Hi Mike! Thank you for taking the time to update your review and for giving us the opportunity to assist you. We truly appreciate your patience and understanding. We’re glad everything was clarified and that the order arrived exactly as expected and on time. Your kind words about our team and service mean a lot to us. Thank you again for your trust and support.

Posted 3 months ago

“I ordered from NZ for a friend in Manilla, incredible fast service, a very beautiful arrangement and I received photos as well. Good communication. Would definitely recommend”

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Posted 3 months ago

Hi Karen! Across oceans and distance, your kindness found its way to us, and we’re truly thankful for the trust you placed in our hands. Knowing that your thoughtful gesture reached your friend in Manila with beauty, care, and warmth means the world to us. Thank you for allowing us to be the bridge between hearts, no matter how far apart. 🌸✨

Posted 3 months ago

“Several times na ako nakapag order sa knots. But first time disappointed since marami dried up na pagdating. Maganda pa rin naman pero halatang tuyo”

Helpful Report

Posted 3 months ago

We sincerely thank you for your honest feedback, and we are deeply sorry that the bouquet arrived in this condition and fell short of the experience we hoped to create for you. Flowers are meant to bring joy, not disappointment, and it saddens us to know that the arrangement did not arrive as beautifully and fresh as intended. Please know that our team will be reaching out to you to make things right and assist you further. Again, we truly regret disappointing you on such a meaningful occasion and sincerely appreciate the kindness, patience, and understanding you have extended despite this experience.

Posted 3 months ago

“Thank you for making my mom’s birthday extra special. She loved it and so did her friends. Very happy with the flowers. They are lovely and fresh. I would like to commend the delivery process. Thank you for delivering it to my mom’s location even if she was not at home. I super appreciate the effort and sincerity in making sure it gets delivered on time. Definitely recommend. Till my next order. Thank you Knots.ph .”

Helpful Report

Posted 3 months ago

Hi Michelle! Your message truly feels like a celebration, and we are so grateful to have been part of such a meaningful day for your mom. Thank you as well for your kind words about the delivery. We’re glad we could ensure everything reached her with care and sincerity. We truly appreciate your trust and look forward to your next order with warm appreciation. 🤍💐

Posted 3 months ago

Knots.ph is rated 4.8 based on 1,802 reviews