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Knotty Tie Co. Reviews

4.7 Rating 2,213 Reviews

93 %

of reviewers recommend Knotty Tie Co.

Company Reviews

Product Reviews

4.7

Based on 2,213 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Knotty Tie Co.:

As a social enterprise since our start, we're passionate about creating meaningful employment opportunities for skilled resettled refugees. Their professional skills, combined with our advanced printing and production technology, results in the highest quality products possible in an environmentally responsible way.

Visit Website

Phone:

(303) 954-9470

Email:

team@knottytie.com

Location:

926 W 10th Avenue, ,,
926 W 10th Avenue, ,
Denver
80204

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Knotty Tie Co. 5 star review on 28th April 2024

Knotty Tie Co. 5 star review on 29th March 2024

Knotty Tie Co. 4 star review on 25th March 2024

Knotty Tie Co. 4 star review on 25th March 2024

Knotty Tie Co. 5 star review on 16th March 2024

Knotty Tie Co. 4 star review on 13th March 2024

Knotty Tie Co. 5 star review on 27th February 2024

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted to get something from you because I thought you’d have the colors for Azazie - turns out you didn’t. The ties didn’t match the color chart and you all had the audacity to tell me they do in “professional lighting”. Leaving me no choice but to take this to my wedding with a color mismatch. How embarrassing.”

Knotty Tie Co. 1 star review on 14th December 2021

Posted 2 years ago

Hi Rohit, Thanks for sharing this. We believe there may be a misunderstanding here so we will reach out to you via email soon to discuss. Thanks, The Knotty Tie Team

Posted 2 years ago

“The design is awesome. Better than I imagined. Samples are horrible. It’s just a small piece of the fabric. Real samples would be something you try on and see, or feel. I would like a refund of the 63.00 or so that I spent. Very disappointed and had such a amazing presentation I was so excited. Very disappointed.”

Posted 2 years ago

Hi Nickolas. Thanks for sharing your feedback. We will be reaching out to you shortly via email to touch base on this. Thanks for your patience here. Best, The Knotty Tie Team

Posted 2 years ago

“No excellent service or product. I wanted the perfect tie to match my MILs dress. I ordered the custom matching mat and the color seemed perfect. What I received was not that same color. It was much lighter. I was just told the correct one was printed and because it’s custom no returns. The rep did not care. Two days away from my wedding and very disappointed. Just doing $12-20 ties from Amazon from now on.”

Posted 2 years ago

“I ordered this tie specifically for a wedding I was in on 9/25 after I found out the tie that came with my rental tux was a clip on. I payed extra with a reported guarantee that it would be made and delivered within 12 days (that was the fastest option). The tie showed up on 9/27. While I admit this was short notice, I wasted money on this and will never recommend or use your company again. Do not promise what you cannot deliver.”

Posted 2 years ago

Hi Matthew, Thanks for your feedback. We will be reaching out via email to touch base on this, so please keep an eye out for that. Best, The Knotty Tie Team

Posted 2 years ago

“Knotty keeps asking for a review for a product that I haven’t received yet. Not very good customer service.”

Posted 2 years ago

Hey Ariana, Thanks for your feedback. It looks like your order has since arrived - sorry we were a bit early sending you a review email! We take pride in our customer service and are sorry to hear you did not experience this. If you have any questions or additional input on your order, please email us at team@knottytie.com and we would be happy to help you. Best, The Knotty Tie Team

Posted 2 years ago

“The website said the tie matched the hazelnut color from the Azazie dress I had ordered for my bridesmaids. It was literally a completely different color 😂 So if you are here to match something specific, don't expect it to be the color it says it is! And no returns, so I do not ever plan on buying from this website again.”

Posted 2 years ago

Hi Jessica, Thanks for your feedback, we do appreciate it. We are sorry your order did not meet your expectations. We are reaching out to you via email to touch base on this, so please keep an eye out for that. Best, The Knotty Tie Team

Posted 2 years ago

“What a disjointed experience all around. I paid the $5 bucks for your color map, matched the color of the tie(s) I need to order only to find no way to navigate your Shopify site to order those ties. How can you have a modern day commerce experience without a robust search engine. Then only getting directly to a live chat "appointment" that never gets responded to.”

Posted 2 years ago

Hi David, Thanks for sharing your feedback. We are sorry to hear you had a difficult time navigating our site. We are working on updates that will improve the experience of shopping with us online, and do appreciate your thoughts on this. We will be reaching out via email to touch base with you, so keep an eye out for that. Best, The Knotty Tie Team

Posted 2 years ago

“Took too long & didn't receive by Christmas, actually still haven't!”

Posted 3 years ago

Hi Lynnda, Thanks for your feedback. Keep an eye out for an email about this soon! Best, The Knotty Tie Team

Posted 3 years ago

“Original order lost in transit ordered December 3, lost December 7th. Replacement order done Dec 10th and still have not received any Christmas masks with 2 day priority shipment (Dec 14) and need for mask use is Dec 16th.. Company refused refund of original order. Masks are expense compared to others and shipping cost also expense. I will not recommend company as shipment within 2 days as advertised did not happen and overall timely deliverly may not happen.”

Posted 3 years ago

“My order was shipped from Denver on 8/24, to be sent to Gilbert, AZ. Instead it went to South Dakota, then back to Arizona, then to the wrong house. Also, I received this survey invite in an email that started “Now that you have items in hand...”, except the item hasn’t been delivered. It hadn’t even been ‘Missent’ yet, as the image below shows. I would love to review the product, once I hopefully get it tomorrow, 8 days after I placed the order fulfilled from a place 16 hours away.”

Posted 3 years ago

“the mask does not fit my face”

Posted 3 years ago

“Never received the masks. Big thumbs down.”

Posted 3 years ago

“Your product. Face masks. do not fit well. They are too lose and don't maintain their strength. Too bad I bought 6 of them that are not useable”

Posted 3 years ago

Hi Donna, We appreciate hearing your feedback. Keep an eye out for an email from us to touch base with you about this. :) Best, The Knotty Tie Team

Posted 3 years ago

“The packaging was unprofessional. The fabric used in the masks is very bad.”

Posted 3 years ago

“I received a notice from USPS that the package had been delivered last Saturday but I have not gotten it”

Posted 3 years ago

“I did not get the correct masks that I ordered but was charged. I sent a message and have had not response. The masks are very tight and smash your nose in. Very uncomfortable. I think this company is more concerned with how the masks look.”

Posted 3 years ago

“Although the print is incredible, unfortunately the material its made out of is way too hot and itchy on the skin. Its also incredibly hard to breathe through.”

Posted 3 years ago

“The tie design was overstretched and the quality was not what I thought it would be.”

Posted 3 years ago

“My mask was sewn very poorly. The side of it completely came apart the first time I washed it. I reached out to Knotty Tie last week concerning the poor quality of the mask, and I requested a refund. I still have not been contacted back yet.”

Posted 3 years ago

“Dont even deseve ONE star”

Posted 3 years ago

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Knotty Tie Co. is rated 4.7 based on 2,213 reviews