Koh Reviews

Name: Koh
Address: Level 5, 60 Martin Place, Sydney, New South Wales
Rating: 4.66

4.7 Rating 4,551 Reviews

91 %

of reviewers recommend Koh

4.7

Based on 4,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product, definitely recommend to friends”

Helpful Report

Posted 1 year ago

“I have not received this order yet. Surprised by the time it has taken. Order arrived the following day.”

Helpful Report

Posted 1 year ago

“I loved koh spray mop. This product is what I wanted for cleaning my floor everyday. Looks smart and easy to handle. Unfortunately its not very strong as it should be. So it gets broken since I bought it. Good thing was I received a replacement And still its working properly. Because it's a bit pricy , I am handling it very carefully . Still I loved it.”

Helpful Report

Posted 1 year ago

“Always a great product”

Helpful Report

Posted 1 year ago

“Very happy with my Koh toilet package.”

Helpful Report

Posted 1 year ago

“This review is a bit difficult to write as I placed my first order during a time of upheaval in the company, apparently due to moving warehouses and a system software update. This led to my delivery being very slow and lack of communication and email replies from their customer service department. However, a number of my friends use the product and have always found their service to be very good, so I am happy to give them the benefit of the doubt on this occasion and put my first order coinciding with their changes, down to unfortunate timing on my part. The product itself is very good and I am enjoying using it. I particularly like that you use a dry cloth to wipe surfaces clean after spraying. It works wonderfully on mirrors and metal taps, and along with the grout brush, it cleaned the grout in my shower very well. I like that it is chemical free and I will be happy to continue using the product in the future.”

Helpful Report

Posted 1 year ago

“More effective than I expected, and love that it has no fragrance”

Helpful Report

Posted 1 year ago

“Great product. Great service.”

Helpful Report

Posted 1 year ago

“I’m very happy with Koh products, the Universal cleaner works well on everything, even the oven door 😊 and that has encouraged me to try other products.”

Helpful Report

Posted 1 year ago

“The products are great but actually getting them is terrible The orders are taking too long to receive”

Helpful Report

Posted 1 year ago

“It's a bit early to give a proper appraisal since I haven't fully explored the full range yet. I had a bit of trouble assembling the mop for use. It seemed to need a lot of effort to remove the detergent tank, and the handle kept coming apart when I sprayed. Pretty happy with the result though when I finally got it going. Love the bathroom cloth with the scrubby corner. It has come in very useful.”

Helpful Report

Posted 1 year ago

“This sponge is tough. I watched a video on YouTube of how to use it on an oven. The woman was pushing really hard. I didn't push as hard, yet was persistent on my ovens glass door and inside. When I was cleaning, I couldn't see any scratching. When the glass is wet and using the sponge, it's very easy to miss damage being done with this mighty little sponge. All I noticed was the gunk finally coming off. It took a heap of effort. I was at that door for a very long time. I was surprised how long it took me. However, when it was done (I stopped eventually as I was tired), most of the film that'd been on the door was gone! However, i had also scratched the surface a great deal - that was only visible when dry. When Koh suggest a test patch first - please do this. Choose a small corner, maybe 50 cent size or so and do that first. If you start and it's coming off easily, still stop and wait until the glass is completely dry, so you can check if there's scratches. By completely dry, I mean completely dry. Spray the Koh on test patch area, clean with the sponge, wipe clean, leave for a few minutes, then check it before continuing. Use the smallest amount of pressure required with this sponge as possible. It's a mighty sponge that will do the work for you. It's quite amazing. The YouTube bloggers are misleading in how they use these sponges. Be as gentle as possible, you can always add pressure, yet once damage is done, it's done. It's easy to become carried away by seeing the glass coming clean, and forget it could be being scratched in the process by too much enthusiasm 🙂 Please stop intermittently to double check the pressure isn't too hard, and the glass isn't being scratched. Also, as Koh warned, the sponges do catch on the rack ends, and this does damage them. Took little chunks out of 2 of mine, sadly. Thought I was being really careful. Didn't realise until afterwards. Koh do warn people. I hope this review helps someone. They're easy to clean. Spray with Koh and rinse. It really is that easy. I highly recommend these items, if a person is very gentle, does the test patch first (as Koh recommend), and stops to check regularly that no damage is being done. As I've said, it's easy to become carried away with the happiness of seeing the oven clean, and not realise what's going on, as it's wet and hard to see it being scratched. Please be careful. This mighty little sponge is powerful!”

Helpful Report

Posted 1 year ago

“I contacted Koh regarding my mop after we moved house. Our new home has vinyl plank flooring rather than tiles which we previously had. The mop is a breeze to use on tiles and I loved it. The amount of effort it took to mop the vinyl plank floors actually broke the mop handle. I was advised the green mop heads are not great for this type of floor, which I feel should be noted somewhere on the website for people to see. If I hadn't already been using a Koh mop successfully on tiled floors, and this was my first try with the mop on the vinyl flooring, I would have given it a terrible review and not used any more of their products. Customer service said the blue mop heads are a dream to use on this type of floor. I definitely don't agree with this, it's still much harder to clean the floor than on tiles, but hopefully now the effort is a bit less with the blue mop heads, my mop won't break. I was offered a highly discounted mop with free shipping to replace my old one (which I'd had for a few years), I thought this was very generous offer and took it up. Overall I really love the Koh cleaning system, but feel more transparency on the website about the green mop heads not being very suitable for certain floors would work favourably especially if new customers had the same experience I did on vinyl plank floors.”

Helpful Report

Posted 1 year ago

“The products are really easy to use and very effective as well as being safe for the planet.”

Helpful Report

Posted 1 year ago

“The tile grout cleaner works well thanks.”

Helpful Report

Posted 1 year ago

“Good product as usual”

Helpful Report

Posted 1 year ago

“I love my Koh. This time have tried the toilet blocks which are great. Also the dishwasher tabs which I am disappointed with the result.”

Helpful Report

Posted 1 year ago

“I have always loved the Koh cleaner, clothes, mop. Long time user of these. Just purchased for the first time the toilet cleaner blocks which work super well. Also first time purchasing the dishwasher tablets which I haven’t tested out yet. I also purchased the dish cloths for the first time, they do seem to be tough and work very well, the only downside is they are very firm and don’t seem to be very flexible so you can’t get into all the corners very well.”

Helpful Report

Posted 1 year ago

“Effective simplified cleaning system with effective cleaning solutions. Implements take up minimum of storage space. Competitive costs for easily-replenished and consumables.”

Helpful Report

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

Koh is rated 4.7 based on 4,551 reviews