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Koh Reviews

4.7 Rating 4,547 Reviews
91 %
of reviewers recommend Koh
4.7
Based on 4,547 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Koh Reviews
Anonymous
Anonymous  // 01/01/2019
Tried Loo tablets they did not remove mineral buildup , I tried on four different toilets and very disappointed with results
Helpful Report
Posted 11 months ago
Considering I placed my order on 13th April and I am still waiting on part of it to arrive I am very disappointed and unsatisfied with Koh.
Helpful Report
Posted 11 months ago
Hi Donna, I am so sorry to hear this! Please reach out with your order details to careau@koh.com and we will investigate this further for you!
Posted 11 months ago
I can’t review it as I’ve still not received it.
Helpful Report
Posted 11 months ago
Hi Genea, so sorry about this! We've replied to your email and a replacement order is already in transit to you. We hope to get you Koh'ing again shortly! - Team Koh
Posted 11 months ago
I ordered the mop set as well as a 4L cleaner. Only the mop was delivered and the universal cleaner was missing. I have emailed multiple times about this and received no response from Koh.
Helpful Report
Posted 11 months ago
Hi Staysee, I am so sorry to hear this! Please reach out with your order details to careau@koh.com and we will investigate this further for you!
Posted 11 months ago
Unfortunately I didn't have much success with the produce. I've given it to my daughter to try.
Helpful Report
Posted 1 year ago
I would but I but I never got my order from the 17 March and it was only after my 4th complaint you took it seriously oh a few fibs on between You gave me a refund as I had asked for and promised to send me my order free of charge. Next time I looked to see where is was you had cancelled. I am undertaking my complaint further. It was a gift to my daughter a new customer too but you didn’t care
Helpful Report
Posted 1 year ago
I have still not received my order?
Helpful Report
Posted 1 year ago
Hi Tracy, I am so sorry to hear this! Please reach out with your order details to careau@koh.com and we will investigate this further for you!
Posted 1 year ago
Personally thought - total waste of money. Made VERY little difference to multiple surfaces I used it on.
Helpful Report
Posted 1 year ago
Hi J, I am so sorry to hear this! Please reach out with your order details to careau@koh.com and we will investigate this further for you!
Posted 1 year ago
We purchased the toilet brush and after only a few uses the top came off the handle and got stuck in the bottom outlet of the toilet needing to be retrieved by hand which was really yucky to do. Really would like to get our money back as we are afraid to use it after that experience.
Helpful Report
Posted 1 year ago
I ordered the dishwashing tablets and they are terrible. Dishes don’t clean the there is a salty like film over the dishes and washer. I couldn’t be more disappointed
Helpful Report
Posted 1 year ago
The washing liquid packaging had broken and leaked through the whole order. No care taken would really have to think if I would order again. Expensive and disappointing that no care was taken.
Helpful Report
Posted 1 year ago
Hi Leanne, I am so sorry to hear this! Please reach out with your order details to careau@koh.com and we will investigate this further for you!
Posted 1 year ago
Have been very disappointed in the quality of the spray bottles. Hey stop spraying and drizzle after only a few uses. Bought 6 in total and have had the same issue everytime.
Helpful Report
Posted 1 year ago
I placed an order and never received it so after several emails and no one to call I finally managed to get a new order . I have used Koh for many years now but found that the 50% increase in price was a lot so will not be buying as much as I used to
Helpful Report
Posted 1 year ago
This was never delivered so obviously I cannot review it.
Helpful Report
Posted 1 year ago
Hi Ruth, I am so sorry to hear this! Please reach out with your order details to careau@koh.com and we will investigate this further for you!
Posted 1 year ago
I still haven’t received it over a month after ordering it. I’ve chased twice.
Helpful Report
Posted 1 year ago
Never received my items
Helpful Report
Posted 1 year ago
Terrible products. The Koh dishwasher tablets and washing up liquid are not up to the job. Dishes not clean, grease still there. To make matters worse got in touch with Koh happy to refund but don’t cover any postage and packing. So not only an inadequate product but the customer service is also shocking. The spray we’ve used for years it’s brilliant and thought these would be too how wrong we were
Helpful Report
Posted 1 year ago
Hi Andrew, I am so sorry to hear this! Please reach out with your order details to careau@koh.com and we will investigate this further for you!
Posted 1 year ago
Seems very watery. Not as good as it was a couple of years ago. Very disappointed as it cost me about $65 for a supply that I now have to throw away 😕
Helpful Report
Posted 1 year ago
Such a disappointing experience and a most ungracious response from The Koh people after I complained about failure to deliver. No apology. Justification, defensive. They offered me a choice of supply (but couldn’t definitely commit to a delivery despatch date) or refund. Not the point. And defended their Aldi sell Out as the deal was done months ago. Ergo - plenty of time to ensure individual customers were disadvantaged.
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Posted 1 year ago
I haven’t received my order even though it was made ages ago
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Posted 1 year ago
Koh is rated 4.7 based on 4,547 reviews