“I hadn't ridden a bike in decades and was really self conscious and intimidated walking in. Once through the doors that all changed. Everyone on the staff was welcoming, knowledgeable and amazingly helpful. The staff struck the perfect balance between checking in to see if I had any questions and leaving me to explore on my own.”
“Jon Jenkins was my sales person. He was professional and took time to understand the type of bike I was after as this was a big purchase for me. I test road three different brands and determine an obvious “winner”. I even left the store on Erie and went to the Halsted store to rule out a particular model and felt no pressure from either store. I returned to the Erie location to take home the perfect bike for me, a Specialized Roubaix.”
“Ron was amazing! He was very patient as I tried to get up to speed on all the latest technology and find the right bike that met my needs. Great service and friendly staff all through the process.”
“Very knowledgeable and helpful. Helped me find a bike that was exactly what I was looking for and didn’t try to sell me something out of my stated price range”
“Love the service. Daryl @ 2540 S. Wabash, has made quick work of anything I've needed. The best was when other shops couldn't figure out how to change a spoke on a 30 year old Specialized (something about a unique hub) & he took care of it in no time.”
“I was looking for a rather special jersey and Kozy’s had one. I ordered it on Sunday and it was in the mail box in Southern Illinois on Wednesday. It is going to make a Cubbies fan that lives in Cardinal land extremely happy ! Thank you Kazy’s !!!”
“Theo is the Man! He is an excellent bike fitter and salesperson. Thoroughly knowledgeable. He sold us a Specialized Low Entry Roll Bike, easy to get on and fun to ride. Theo is at the Superstore on 25th and Wabash in Chi-town. Great selection of bikes at that store.”
“George and the other techs worked diligently in an effort to find the squeaking sound that seemed to be coming from the bottom bracket. Eventually, the culprit was found and I was on my way, in silence! They are fantastic.”
“George & Sherdon are knowledgeable sales people who NEVER be dishonest. Repair team is the best in the city, thorough and patient, they have walked me through many difficult repairs. Selection is the widest in Chicago, I think. I recommend the shop on Milwaukee, in face all the shops
, every chance I get.”
