“I recevied two of the exact same bracelet trios by mistake. There is no phone number for customer service! I did retun one package for which I am charged $6. I tried to get through via email many times. I was told to follow the return procedure. The bracelets I kept are nice but I will never buy from you again. and I will tell others not to order from you as well.”
“Order these as a gift for my sister she needs the 7.5 the 6.5 I ordered are to small for her wrist - Please send me information on how to return for the 7.5 - Thank you Charlotte Siedentopf 7785 Americus Ave, Port Saint Joe, Fl 32456”
“Since the order is yet to be delivered, I cannot make a judgement on quality. But I did pay for expedited shipping and the bracelets are quite late. Patience should not be necessary with expedited shipping. CONTINUE TO WAIT FOR EXPEDITED SHIPPING. SUGGEST YOU PURCHASE SOMEWHERE ELSE.”
“I had purchased some bracelets from another company in gold I loved. I came across the Kylar Mack bracelets in silver on Instagram and thought how I would love a silver pair. They came and were VERY cheap. They were all bent out of shape and stayed that way even on my wrists. They seemed very cheap and poorly made and I was very disappointed.”
“I have tried for weeks to have your company to send me a return label and I have never received a thing. I was told that I could return, but how do I do it.
Very disappointing. I paid $155.61. If you charge my AE card I will decline it.”
“I am not very pkeased with the customer service. I have sent tonemails.to the contact email and have not had a reply. It has been over a week. I would appreciate a response to thid email- momgrandy@gmail
com.”
“I still have not received the items that I purchased and paid for over 3 weeks ago. ????????
I was told it would be delivered 1/23/24.Please respond. This is not worthy of referring
your company to friends and relatives.
Thanks”
“The bracelets are so tiny not at all what the picture shows. I couldn’t not find a phone number to contact you. I need to return them. Please advise how to do so.”