L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 978 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been extremely satisfied with the selection of fabrics offered as well as the EXCELLENT customer service from Matt. This is my first time ever ordering material to reupholster my kitchen chairs and made some errors but Matt guided me through the process to correct my mistake. He just has a pleasant and positive attitude and knowledge of the business. He has made the whole experience a pleasure!”

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Posted 4 years ago

“Wonderful customer service and fantastic prices. I am extremely satisfied. Don't hesitate to order from L A Design Concepts.”

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Posted 4 years ago

“very helpful associates, and well done online service”

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Posted 4 years ago

“Great selection. Very quick delivery!”

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Posted 4 years ago

“Excellent experience.”

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Posted 4 years ago

“Diane, I think, helped me. She was fantastic!”

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Posted 4 years ago

“Very good happy with my small purchases and samples. Would I get a larger discount for ordering large quantities?”

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Posted 4 years ago

“The telephone selling staff are extremely efficient.”

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Posted 4 years ago

“Very responsive to any questions. Went above and beyond with customer service.”

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Posted 4 years ago

“Kept us informed every step of the way and delivered as promised. Very satisfied.”

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Posted 4 years ago

“Professional and timely service !”

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Posted 4 years ago

“very professional help”

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Posted 4 years ago

“Diane is Awesome!”

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Posted 4 years ago

“I love LA Design Concepts! The product selections are awesome and customer service is too; high recommend them.”

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Posted 4 years ago

“Diane at LA Design Concepts was phenomenal. She was able to assist with all questions and inquired, provide immediate information and helped facilitate the ordering of samples. 10 out of 10 for customer service. The transparent pricing of the goods was also incredibly helpful. I will return to LA Design Concepts for my next project.”

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Posted 4 years ago

“knowledgeable, helpful designers are quick to respond. Excellent service.”

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Posted 4 years ago

“LA Concepts is more client friendly than other of the larger online fabric companies I have tried to use.”

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Posted 4 years ago

“Very fast shipping”

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Posted 4 years ago

“Fast and efficient.”

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Posted 4 years ago

“I have placed several orders with Matthew at LA Design Concepts over the last year. Their service is fantastic--response time is prompt and friendly and my fabric has arrived quickly and exactly as ordered.”

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Posted 4 years ago

L.A. Design Concepts is rated 4.9 based on 978 reviews