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L.A. Design Concepts Reviews

4.9 Rating 1,070 Reviews
99 %
of reviewers recommend L.A. Design Concepts
4.9
Based on 1,070 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Excellent service
Helpful Report
Posted 7 years ago
Excellent service and great prices.
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Posted 7 years ago
Excellent and professional service! You made the entire process go smoothly from start to finish.
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Posted 7 years ago
A+ customer service!
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Posted 7 years ago
LA Design Concepts is my "go-to" for designer fabric and trim. They are always competitive on pricing, and the customer service cannot be beat! I have never been disappointed. Thank you!
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Posted 7 years ago
Dianne makes the process most convenient being both upbeat and knowledgeable. Quality size samples allow creativity to flow. So easy, luxury upholstery fabric arriving timely and well packaged.
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Posted 7 years ago
I didn't order enough of the Ralph Lauren pattern. When I called to re-order the customer service personnel was understanding and comforting especially with my concern of dye lot. I would certainly use them again, when needed.
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Posted 7 years ago
Super pleasant and courteous designers. A pleasure do to business with!
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Posted 7 years ago
Excellent service.
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Posted 7 years ago
Very professional and Expedient
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Posted 7 years ago
I ordered the amount of wallpaper that my contractor recommended at the time of installation the contractor realized that they had underestimated. Not only did LA Design Concepts help me order another roll as well as make sure they could find the correct dye lot. The attention to detail was incredible and they saved my project from the contractors mistake. I found the customer service outstanding.
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Posted 7 years ago
Everything went perfectly! 😂👌
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Posted 7 years ago
Always friendly and helpful.
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Posted 7 years ago
Dianne was as patient and helpful as she could be. I now have beautiful wallpaper the I love. Just need to get it up on the wall and cross my fingers I figured right without professional help.
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Posted 7 years ago
Called to clarify offered discount. They were helpful. Ordered on the phone. Material arrived sooner than expected.
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Posted 7 years ago
Quick response to inquires and excellent prices. Combine that with a knowledgeable and friendly staff = excellence. Thank you!.
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Posted 7 years ago
great service!
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Posted 7 years ago
Excellent customer service!
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Posted 7 years ago
Excellent selection and service.
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Posted 7 years ago
I found LA Design Concepts researching fabric on line . Diane was my sales person. I never spoke to her but my questions were answered very quickly. I ordered all my fabrics not knowing what the results would be. Diane emailed me with track numbers on all 5 orders. The fabrics and trims were perfect. All of the fabrics were more than half off, no shipping or tax. When I moved on to lighting Diane helped me by having the lighting department contact me and again the lamps I was looking for were more than half off. I would never have been able to order designer fabrics on my own without a designer and LA Design Concepts allows me to bypass the retail price. Thank you
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Posted 7 years ago
L.A. Design Concepts is rated 4.9 based on 1,070 reviews