L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 1,031 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and timely responses!”

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Posted 7 years ago

“LA Design Concepts gets customer service. I will continue to do business with you”

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Posted 7 years ago

“Very accommodating and fast”

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Posted 7 years ago

“All smooth sailing with LA Design Concepts! Prices are great, customer service fantastic.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“I have worked with LA Design Conceots off and on for years to design almost every room in my house. Every interaction has been outstanding. The team is helpful, professional and always goes the extra mile to help me execute my vision.”

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Posted 7 years ago

“Worked with staff by email they are Efficient, attentive, service 10 Star Honest”

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Posted 7 years ago

“Great help the wallpaper is beautiful. Would like to get a sample of the same for friend.”

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Posted 7 years ago

“Was having a really tough time finding the perfect fabric for the upholstery project I began, the color search tool was incredibly helpful! also took advantage of 10% email sign up, competitive pricing and friendly. great service”

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Posted 7 years ago

“Great service! Everything came in as scheduled. I will definitely use them again.”

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Posted 7 years ago

“Fast and reliable service, I got a quote over the chat, Diane was extremely helpful when I called for more information, products arrived faster than expected, I'll definitely be coming back for future projects!! thanks guys”

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Posted 7 years ago

“Easy to work with, my order showed up in a timely manner with no issues!”

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Posted 7 years ago

“I worked closely with Matthew on selecting a sofa and chairs from Duralee. He was so patient in walking me through the process of selecting fabrics for these pieces. There customer service was impeccable. Thank you Matthew!”

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Posted 7 years ago

“love my wallpaper”

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Posted 7 years ago

“Very easy to order online. I loved their buy 3 get 1 sample for free. My samples and my fabric order showed up in the time specified. I have ordered from other companies in the past and this was by far the best.”

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Posted 7 years ago

“Great customer service! I found their prices to be very competitive.”

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Posted 7 years ago

“I found L.A. Design Concepts to have the largest selection of fabrics online. I was very impressed with their color search tool which made it so simple to find what I was looking for. Ordering was very easy and I received my fabrics on schedule. I will be back.”

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Posted 7 years ago

“I contacted L.A. Design Concepts when I was looking for several fabrics for my living room. I found their prices very competitive and their customer service was beyond what I would have ever expected from an online company. I highly recommend them.”

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Posted 7 years ago

“I called L.A. Design Concepts looking for a Kravet sofa I saw in a magazine. I had an actual quote within a few hours and Matthew also provided me with fabric options in the color I was looking for. I could not be happier with how it turned out.”

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Posted 7 years ago

“I ordered some Ralph Lauren wallpaper for the guest bedroom. It arrived on time and the customer service I received was great! I will definitely be ordering from them again.”

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Posted 7 years ago

L.A. Design Concepts is rated 4.9 based on 1,031 reviews