L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 999 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and reliable service, I got a quote over the chat, Diane was extremely helpful when I called for more information, products arrived faster than expected, I'll definitely be coming back for future projects!! thanks guys”

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Posted 7 years ago

“Easy to work with, my order showed up in a timely manner with no issues!”

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Posted 7 years ago

“I worked closely with Matthew on selecting a sofa and chairs from Duralee. He was so patient in walking me through the process of selecting fabrics for these pieces. There customer service was impeccable. Thank you Matthew!”

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Posted 7 years ago

“love my wallpaper”

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Posted 7 years ago

“Very easy to order online. I loved their buy 3 get 1 sample for free. My samples and my fabric order showed up in the time specified. I have ordered from other companies in the past and this was by far the best.”

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Posted 7 years ago

“Great customer service! I found their prices to be very competitive.”

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Posted 7 years ago

“I found L.A. Design Concepts to have the largest selection of fabrics online. I was very impressed with their color search tool which made it so simple to find what I was looking for. Ordering was very easy and I received my fabrics on schedule. I will be back.”

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Posted 7 years ago

“I contacted L.A. Design Concepts when I was looking for several fabrics for my living room. I found their prices very competitive and their customer service was beyond what I would have ever expected from an online company. I highly recommend them.”

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Posted 7 years ago

“I called L.A. Design Concepts looking for a Kravet sofa I saw in a magazine. I had an actual quote within a few hours and Matthew also provided me with fabric options in the color I was looking for. I could not be happier with how it turned out.”

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Posted 7 years ago

“I ordered some Ralph Lauren wallpaper for the guest bedroom. It arrived on time and the customer service I received was great! I will definitely be ordering from them again.”

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Posted 7 years ago

“Terrific company! I have referred Matthew who assisted me to my sister-in-law and she is very pleased as well.”

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Posted 7 years ago

“A friend of mine recommended L.A. Design Concepts and I am very happy with the level of service I received. I have now used them on several projects in my home.”

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Posted 7 years ago

“Customer service is top notch. I will definitely shop here again”

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Posted 7 years ago

“They are the best!! Easy to work with and very accommodating”

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Posted 7 years ago

“I have used this resource for over 10 years. They have provided design help, and high end fabrics and wallpaper, at prices well below retail. Service has been excellent !”

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Posted 7 years ago

“From the initial contact through to receiving the material the help and assistance was excellent”

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Posted 7 years ago

“Nice people, reliable product”

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Posted 7 years ago

“I was so impressed with the excellent customer service and timely delivery of my material. The fabric was delivered in well protected packaging, and was exactly what I wanted. I will not hesitate to refer LA Design Concepts to family and friends, and look forward to being a returning customer. Thank you.”

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Posted 7 years ago

“LA Design Concepts went above and beyond in service for me.”

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Posted 7 years ago

“LA Design Concepts were the perfect solution to my problem. I needed a fabric urgently and they managed to provide without telling me there was a back order and I would have to wait 8 weeks. There customer services was also brilliant responding immediately to my queries. Only problem I had was that there seemed to be a some incompatibility in receiving confirmation of my order on my computer but this was resolved by phoning. I would highly recommend.”

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Posted 7 years ago

L.A. Design Concepts is rated 4.9 based on 999 reviews