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La Machine Cycle Club Reviews

4.7 Rating 2,491 Reviews

95 %

of reviewers recommend La Machine Cycle Club

Company Reviews

Product Reviews

4.7

Based on 2,491 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About La Machine Cycle Club:

A Lifestyle Clothing brand driven by the love for the Velo, the race and good looks. At La Machine you can find unique ‘cycling lifestyle clothing’ that you’ll find nowhere else.

La Machine Cycle Club, a peloton of roadside tifosi, pro riders and café racers. a diverse club, united by our passion for bikes and love of racing. you’re welcome to join.

Visit Website

Phone:

850 003 146

Email:

service@lamachine.cc

Location:

Spoorlaan 16,
Schijndel
Noord-Brabant
5481SK

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La Machine Cycle Club 5 star review on 24th December 2023

La Machine Cycle Club 5 star review on 24th December 2023

La Machine Cycle Club 5 star review on 3rd December 2023

La Machine Cycle Club 5 star review on 30th October 2023

La Machine Cycle Club 5 star review on 20th October 2023

La Machine Cycle Club 5 star review on 19th September 2023

La Machine Cycle Club 5 star review on 29th July 2023

40

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very dissatisfied. As of today I still have not received my order. They had to deliver the order to a shipping address that they had not worked with them for 4 weeks. I don't know where my order is. I hope they give me a solution as soon as possible.”

Posted 4 months ago

“ostensibly friendly but with sad results”

Posted 5 months ago

“De maatvoering klopte totaal niet! De broek was veel te groot. Ik heb hem aan mijn broer gegeven, jammer”

Posted 5 months ago

“Not a good experience. Initially bought t shirt ready for a cycling trip with friends to Mallorca thinking 3 weeks was more than enough time for delivery from Europe. At this point the website did not say this t shirt was on pre order, it said IN STOCK which is why I chose it. Over the following few weeks I wrote several emails enquiring what was happening. No response whatsoever. I then tried to cancel the order which was not possible. Still no responses to emails the T shirt finally arrived 5 weeks later. T shirt is cheap quality and no where near worth what I paid for it. Very disappointed, rubbish service and won’t be using again.”

Posted 5 months ago

“Bijzonder… ik doe mijn eerste bestelling met de kortingscode van 10%. Niet alles past helaas… dus stuur ik een aantal kledingstukken terug. Krijg ik een terugstortingsbewijs zonder de korting. Dus ook het kledingstuk dat ik hou betaal ik opeens de volle prijs voor. Sigaar uit eigen doos dus….. geen warm welkom voor een nieuwe klant.”

Posted 8 months ago

Beste Richard, Gelukkig hebben we deze fout snel hersteld. En heb jij alsnog de korting gekregen. Nogmaals onze excuses voor het misverstand. Team La Machine

Posted 8 months ago

“Hi, Actually I returned the shirt because size was not good. In addition I ordered a xs size last week and for neither of them (return or new purchase) , I received a comfirmation....just I am disappointed and I am counting on a short term resolution . Regards Lode”

Posted 8 months ago

“Poor quality”

Posted 1 year ago

Beste Jochem, Vervelend te lezen dat je niet tevreden bent. Ik neem contact met je op via de klantenservice. Zodat we het probleem op kunnen lossen. Mvg, Team La Machine

Posted 1 year ago

“Hi, I'm not happy at all. The very expensive bycicle shirt (M) was very too small. I paid 30.30 Swiss francs toll and 14 Swiss francs fees to the Swiss Mail. Now I sent it back, but I don't know, if I get one of my Swiss francs back and I don't know if I should order the shirt once again, in a shape, that fits me. Greetings, Rolf Löffler”

Posted 1 year ago

Hi Rolf, Sorry to hear you are not happy. Our customer service will contact you. So we can help you. Kind regards, Team La Machine

Posted 1 year ago

“Facturassions frais de retour pour une taille qui ne correspond pas.”

Posted 1 year ago

“Hello, I've sent you some articles back and wait since for 2 weeks for my cashback. Regards Bernhard Wagner”

Posted 1 year ago

Hi Bernhard, We have received your items on 31-05. The same day you have received your coupon code by e-mail. Maybe this is in your spam box. If you have any further questions, i'm happy to help. service@lamachine.cc

Posted 1 year ago

“Shipping etc works fine but the Quality of the t-shirts and polo is not Good”

Posted 1 year ago

Hi Rasmus, Sorry to hear you are not happy. I will contact you true customer service, to solve the problem. Kind regards, Team La Machine

Posted 1 year ago

“Terrible service. My husbands Christmas presents still haven’t arrived. I ordered them on 2nd December. I don’t know where they are. I’ve written numerous times to La Machine and I’ve had one email to say they will follow up and nothing more. The gifts are now missing.”

Posted 2 years ago

Dear Michelle, We have contacted you through customer service. So we can fix the problem for you. And get your package delivered as soon as possible. Kind regards, Team La Machine

Posted 2 years ago

“Still waiting for the delivery, no shirt after 10 days”

Posted 2 years ago

Hi Rüdiger, I will contact you through customer service. So we can fix the problem. Kind regards, Team La Machine

Posted 2 years ago

“I did not receive the right T-shirt and moreover you did not respond to the mail I have sent to you concerning this mistake ....”

Posted 2 years ago

Hi Gerald, Sorry to hear you did not receive the right T-shirt. We will contact you through our customer service. So we can fix the problem with you. Kind regards, Team La Machine

Posted 2 years ago

“Very unhappy! I have sent several e-mails and the refuse to reply me. Untill now I placed 2x an order, but this was the last time.”

Posted 2 years ago

Beste Rodney, ik heb zojuist contact met je opgenomen via de customer service. Graag los ik het probleem met je op. Mvg, Noortje

Posted 2 years ago

“Within a week 50% rebate on the 3 purchased posters !!! Very disappointing. Doesn’t feel good”

Posted 2 years ago

After contacted Roger about this discount. We fixed the situation. And Roger is a happy customer again.

Posted 2 years ago

“WORST SERVICE EVER , HAVENT RECIEVED MY PACKAGE AND NOBODY RESPONSE”

Posted 2 years ago

“Customer service -2.0 to not accept unused and unopenend socks that were meent as a gift for someone.”

Posted 2 years ago

“i havent received the item yet. i cant get an update DPD has shown it as being between 2 depots for a week”

Posted 3 years ago

Hi Paul! We will contact you immediately through our customer service department. Have a nice day.

Posted 3 years ago

“Terrible delivery service.. waited entire afternoon and at the end received an email that the delivery person missed me.. how is that possible if you didn't even ring the doorbell? Now I need to pick up the package myself at the parcel pickup place..”

Posted 3 years ago

Hello, We apologize for the experience with DPD. It goes just fine in 99.99% of the deliveries. I will pass this on to DPD immediately so it doesn't happen again! Regards Rens

Posted 3 years ago

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La Machine Cycle Club is rated 4.7 based on 2,491 reviews