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La Machine Cycle Club Reviews

4.7 Rating 2,491 Reviews
95 %
of reviewers recommend La Machine Cycle Club
Company Reviews Product Reviews
4,553
 Questions Insights Metrics Info
4.7
Based on 2,491 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read La Machine Cycle Club Reviews

About La Machine Cycle Club:

A Lifestyle Clothing brand driven by the love for the Velo, the race and good looks. At La Machine you can find unique ‘cycling lifestyle clothing’ that you’ll find nowhere else.

La Machine Cycle Club, a peloton of roadside tifosi, pro riders and café racers. a diverse club, united by our passion for bikes and love of racing. you’re welcome to join.

Visit Website

Phone:

850 003 146

Email:

service@lamachine.cc

Location:

Spoorlaan 16,
Schijndel
Noord-Brabant
5481SK

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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
David K
Verified Buyer
“While I had positive experiences in the past, this time I had a less experience. I ordered two small items, the 'Let's get Lost' mug and a set of stickers. Product specific review is mentioned below. Communication wise, there seems to be some 'delay'. Responses can take multiple days. The received refund was initially wrong (automated?); I got the feeling my refund request was not read entirely stating below remarks (faulty mug, no stickers delivered). After a bit of angry mail from my end, I received a full refund.”
Helpful Report
Posted 2 months ago
Maarten B
Verified Buyer
“Letters zijn bijna niet zichtbaar helaas.”
Helpful Report
Posted 2 months ago
A.J.H. T
Verified Buyer
“Nice quality. Runs (too) small.”
Helpful Report
Posted 3 months ago
Laurent L
Verified Buyer
“Hi there, Order 85073. Items not yet received due to awful carrier service unable to deliver multiple days in a row. I would recommend to strongly challenge the carrier performance.”
Helpful Report
Posted 4 months ago
Hi Laurent, we are sorry the delivery didn't go as planned. If my information is correct you received your items in the meantime. Hope you enjoy them! Greetings Team La Machine
Posted 3 months ago
Thomas S
Verified Buyer
“Livraison rapide, retour facile. Cuissard court OK, Machettes OK. Le maillot est trop fin pour moi et la taille ne correspond pas. je mesure 1m75 et j ai pris du M alors que votre mannequin porte du M et mesure 1m86”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Strange fit. Very long and not tailored. Return of 5€ not appropriate just for trying if it fits. First and last time.”
Helpful Report
Posted 7 months ago
RCG V
Verified Buyer
“Heel mooi shirt, maar helaas na 2 x wassen zitten er al 3 kleine gaatjes in.”
Helpful Report
Posted 7 months ago
Troels T
Verified Buyer
“Really Quick delivery but the quality of the cap could be much better.”
Helpful Report
Posted 8 months ago
Günther K
Verified Buyer
“Hi, General customer service is quick, friendly and good. But for a 59€-Pullover-Shirt i had to pay firstly 10€ for transport, which I accepted. Unfortunately the sizing guide was not very accurate and the shirt was way too big, so I had to return it. Again I had to pay 10€ for the return. So for remaining with no product I invested 20€. So please just order if you are 100% sure that you don´t have to return anything. Overall, products are cool.”
Helpful Report
Posted 11 months ago
Dirk J
Verified Buyer
“Prima service. Wel wat aan de prijs en weinig afwisseling/vernieuwing in de ontwerpen”
Helpful Report
Posted 1 year ago
Beste Dirk Jan, Dank voor je review. Afgelopen week zijn de eerste 6 nieuwe t-shirt online gekomen. En er komen er nog meer aan, hopelijk zit daar iets leuks voor je tussen. Groetjes, Team La Machine
Posted 1 year ago
Glenn R
Verified Buyer
“Some nice clothes and designs, love the philosophy of the business. The quality of the clothes though varies from item to item. The polo shirt I purchased lost its shape very quickly and didn't age well over 1-2 months. The sizes are not always the same from one t-shirt to another, for example an XL will be closer to an L.”
Helpful Report
Posted 1 year ago
Jan E
Verified Buyer
“Niet binnen de volgende dag geleverd maar 3 dagen later, Wel leuke spullen alleen beetje duur. Weet niet of ik hier nogeens een bestelling ga plaatsen”
Helpful Report
Posted 1 year ago
Beste Jan, Spijtig te horen dat je pakket niet op tijd geleverd is. Helaas hebben we dit zelf niet 100% onder controle en kan er vertraging optreden. Goed te horen dat je, je nieuwe items leuk vind! Mvg, Team La Machine
Posted 1 year ago
Andrea B
Verified Buyer
“Nice cycling clothes, fast delivery.”
Helpful Report
Posted 1 year ago
Thanks for the review, Andrea. Enjoy your new sweater!!
Posted 1 year ago
Benjamin S
Verified Buyer
“expensive for the quality”
Helpful Report
Posted 1 year ago
Jurrien J
Verified Buyer
“Hi Het zou fijn zijn wanneer jullie niet mee doen met Black Friday . Artikelen zijn niet geschikt voor sale. Wat nog beter zijn betere kwaliteit en duurder.”
Helpful Report
Posted 1 year ago
Maickel S
Verified Buyer
“After 6 weeks I still haven’t received my shirt, so it’s hard to write a review. The customer service has been good so far but just looking forward to receive my package”
Helpful Report
Posted 1 year ago
It's almost there, Maickel. We are truly sorry about the delay.
Posted 1 year ago
Jean-Pierre H
Verified Buyer
“Very good quality of tissue. Chamois perfect one problem is body length : for jersey and bib short. For XXL size 5 cm more should be fine (for the jersey and for the straps of the short”
Helpful Report
Posted 1 year ago
Remy P
Verified Buyer
“Difficile de juger la qualité car mon colis c'est perdu avec le transporteur :/ Néanmoins le service client de votre entreprise est tres réactif pour répondre au mail.”
Helpful Report
Posted 1 year ago
Colin P
Verified Buyer
“Product looked good but item too big so has been returned. Shipping costs for return are expensive so I will sadly not use La Machine again”
Helpful Report
Posted 1 year ago
Jon B
Verified Buyer
“I love the quality and the design of the products and especially the polo shirt with the three buttons in different colours. One of t-shirts had a fold on the one sleeve which is the reason for me not rating five stars. Otherwise all is perfect!”
Helpful Report
Posted 1 year ago
Hi Jon, If there is something wrong with one of the T-shirts. Please let us know, so we can help you solve it. Customer service is happy to help!!
Posted 1 year ago
La Machine Cycle Club is rated 4.7 based on 2,491 reviews
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