Laptops Direct Reviews

4.3 Rating 2,058 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,058 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Laptops Direct resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 58% of reviewers feedback is Laptops Direct resolves customer queries within an hour.

Helpful Report

(4 weeks ago)

91.59%

Industry Average

“ Trying to upload this on the Custermer service order page . ”

- Neil

“ I ordered a monitor on Friday teatime, used next day delivery and I had the monitor before lunchtime on the Saturday Service was first class and monitor arrived in perfect condition. Happy customer ”

- simmo

“ Apple AirPods, ordered at 9 pm, delivered next day ! (Used standard delivery) and sld at a competitive price. No issues at all , excellent service Thank you ”

- Paul z

Laptops Direct Reviews

Customer Service - Good