Laptops Direct Reviews

4.3 Rating 2,165 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,165 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

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Returns

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Customer Service

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How quickly does Laptops Direct resolve customer queries?

Helpful Report

(15 hours ago)

Greater than 58% of reviewers feedback is Laptops Direct resolves customer queries within an hour.

Helpful Report

(15 hours ago)

90.36%

Industry Average

“ Yet another example of keen pricing, efficient service and prompt delivery. Great people to do business with. ”

- NB

“ Great value and quality products. Fast delivery. Friendly professional and efficient customer service. Dealt with any issues swiftly and fairly. ”

- Anonymous

“ At the same time, I was offered a follow up service and repair contract which - to be perfectly fair - was very competitively priced. ”

- NyckW

Laptops Direct Reviews

Customer Service - Good