Laptops Direct Reviews

4.3 Rating 2,181 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Laptops Direct resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 58% of reviewers feedback is Laptops Direct resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

92.00%

Industry Average

“ I ordered a gaming laptop and a monitor but I made a mistake and the order had two monitors on it. I arranged a return of one of the monitors and it was collected the very next day. Excellent service, no problems at all. ”

- Anonymous

“ Great laptop, Great deliver,y Great customer service when I had a problem ”

- Maria Malaga

“ Very efficient service had the device with in a few days of placing order - very happy over all ”

- Anonymous

Laptops Direct Reviews

Customer Service - Good