Laptops Direct Reviews

4.3 Rating 2,156 Reviews

84 %

of reviewers recommend Laptops Direct

4.3

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Customer Service

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How quickly does Laptops Direct resolve customer queries?

(2 weeks ago)

Greater than 58% of reviewers feedback is Laptops Direct resolves customer queries within an hour.

(2 weeks ago)

90.36%

Industry Average

“ Excellent service and first rate communication from start to completion of the transaction. Thank you once again ”

- Anonymous

“ Bought a few items from this company now and never had any issues with product or delivery. Happy to recommend based on service thus far :) ”

- Ross

“ Great service, fast delivery and the computer was well packaged, can't fault anything ”

- Anonymous