Sorry to hear your weedkiller hasn’t arrived yet. If this still has now arrived with you, please feel free to contact us by emailing customersupport@lawnsmith.co.uk.
Thank you for sharing your experience! We’re really glad your newly sowed lawn came up lovely and that you were happy with the delivery and service. If you need anything else, feel free to reach out!
Hi Martyn,
Sorry to hear the seed isn’t growing as expected. If you can share a few details about where you’ve sown it, how you’ve been watering, and any recent weather, we’ll aim to help. We have sent over an email requesting further information on the 06/05/26. Please feel free to respond, and we would be more than happy to help!
Thank you for your feedback. We’re sorry to hear about the seed germination issue.
We’d like to understand more and help resolve this. We’ve emailed you requesting further details.
We’ll review and arrange the best solution for you as soon as we have a bit more information.
Kind regards,
Ann
Thank you for sharing your experience! Your lawn sounds fantastic and we’re glad to hear you’ll be reapplying in about 6–8 weeks to maintain the benefits.
Hi Andrew,
Thanks for sharing your update. It sounds like you’re giving the seeds every chance with regular watering despite the colder nights. Germination can take a bit longer in cool conditions, hopefully you’ll start to see progress in the warmer conditions.
“I've used lawnsmith several times over the years and always found them helpful and knowledgeable with a good range of prodcuts at reasonable prices. Would definitely recommend”
Thank you for your feedback. We’re sorry to hear the product didn’t meet your expectations.
We’d like to understand more about the issue and how we can resolve it. We’ve emailed you to gather more information and would appreciate a reply at your convenience.
Kind regards,
Ann
Thank you for your feedback, and we're sorry to hear you found our website difficult to navigate. We appreciate you letting us know. If you ever need any help choosing the right product, and are still having trouble with our website, please don't hesitate to email us at customersupport@lawnsmith.co.uk, we'll be more than happy to help.😊