Thank you for your feedback. We have emailed you to gather more information on this. Please, could I kindly ask that you reply to this as soon as you have a moment?
I look forward to hearing from you.
Hi Lesley
Thanks for taking the time to share your feedback, we really appreciate it.
We’re sorry to hear you didn’t receive guidance on how to use your Lawn Pack. We have reached out via email with a digital copy, and you can find the full guides via the links provided.
If you have any further questions, please don’t hesitate to get in touch.
https://www.lawnsmith.co.uk/lawn-care-advice/lawnsmiths-lawn-pack/ground-preparation-guide/?_gl=1%2A1goq395%2A_up%2AMQ..%2A_gs%2AMQ..
https://www.lawnsmith.co.uk/lawn-care-advice/lawnsmiths-lawn-pack/application-guide/?_gl=1%2A1goq395%2A_up%2AMQ..%2A_gs%2AMQ..
https://www.lawnsmith.co.uk/lawn-care-advice/lawnsmiths-lawn-pack/aftercare-guide/?_gl=1%2A1goq395%2A_up%2AMQ..%2A_gs%2AMQ..
“Order came quickly and as I have been unable to use the products to date because of the moss treatment I have had to use first and wait a while to work due to low temperature but I will get back with results in due course but so far Lawnsmith have been very helpful with advice in first instance etc”