“Initial product arranged in a damaged state (it appears damage caused during transit). Raised with customer service, sent photos, received a prompt response and a no quibble resolution of the issue. Issues do sometimes occur and it how companies respond which matters, Lawnsmith couldn't be faulted with their response.”
Thank you for your feedback. We apologise again that this had arrived damaged, and we are glad we were able to resolve it quickly for you. We appreciate your kind words and 5 stars, thank you! 😇
Thank you for your review! We’re glad to hear the fertiliser was easy to apply with your drop spreader, and you’re seeing strong, healthy green growth, even this late in the season😊
“Excellent company with fine products to acquire and maintain great lawns. Their advice, instruction videos and lawn diaries have been invaluable to me over the years, I have received many complements about my my lawns at the three properties I have lived in since using Lawnsmith Thanks”
Thank you for your feedback! We’re glad to hear that our products and guidance have been so helpful over the years, and it’s wonderful that your lawns have received so many compliments. We really appreciate your continued support and trust in us😇
“Green Up Ferrous Sulphate has proven repeatedly to be the least testing method of controlling moss in my lawn. Lawnsmith is my go to supplier. Thier products are excellent as is their service.”
Thank you for your feedback! We’re glad to hear that Green Up Ferrous Sulphate has been such an effective solution for your lawn, and that you continue to rely on us for your lawn care needs. We really appreciate your kind words about our products and service! 😇
“Everything I have purchased from Lawnsmith has performed very well especially the shady area grass seed as I have had a problem with an area of my back lawn and front lawn but this seed grew really well”
Thank you for your feedback! We’re really pleased to hear that everything you’ve purchased has performed well, especially the shady grass seed. Shaded spots can be challenging, so it’s great to know the seed has helped both your back and front lawn thrive. 🙂⭐
Thank you for your continued support over the years! We're pleased to hear that our dispatch times have consistently met your expectations. We are grateful for the 5 stars! 😊
Thank you for your feedback! We're glad to hear that your order arrived quickly and that the fertiliser has worked so well for you. A verdant lawn is exactly what we like to hear, enjoy the results! 😊⭐
Thank you for letting us know, and we're very sorry your fertiliser arrived in a split bag. I have sent you an email for more information on this. Please may I ask that you respond as soon as you have a moment?
I look forward to hearing from you.
Thank you for your feedback! We’re glad to hear that you had a positive experience with ordering and delivery. We look forward to hearing your results!😊
“product ok but carrier you used left package 100 m from house just off the highway.
will not use you again unless i hear from you that you will use a reliable carrier”
Thank you for your feedback. We’re sorry to hear about the delivery experience, that is certainly not the standard we aim for. We have recently made changes to ensure that the courier delivers to the recipient directly, to avoid these things from happening going forward. We appreciate you bringing this to our attention, and we hope you will consider shopping with us again.
“Their online videos are great; easy to follow. The products were delivered on time and are performing as expected, having followed closely the clear instructions on the bags and online advice. I will certainly purchase from Lawnsmith again.”
Thank you for your kind feedback😊 We’re glad that you found our videos easy to follow and that the products arrived on time. We really appreciate the 5 stars 👌⭐
