“Very quick delivery by DPD, well packaged. its too soon to review the product however the lawn does seem to be greening up and I am hopeful of it being stronger in the coming winter.”
Hi Robert,
Thank you so much for giving Lawnsmith a 5-star rating! We truly appreciate your support and are thrilled to hear that you are satisfied with our services.
All well, the package arrived safely and we couldn't be happier to know that you received it in perfect condition.
Once again, thank you for choosing Lawnsmith. We are here to provide you with the best lawn care solutions and look forward to serving you again in the future!
Best regards,
Laura
Hi Ian, thanks very much for taking the time to leave us a review. If there has been a delay with your order please contact customersupport@lawnsmith.com and we can help.
Hi Radha, thank you for taking time to leave us a review and we are sorry that your delivery was delayed.
Unfortunately the couriers have confirmed that this was lost in transit and we have since sent you a new order which has now been delivered.
Again, apologies for any inconvenience this may have caused.
Regards
Laura
“Have used the company for many years now and still very happy with the quality of their products. I have purchased a variety of different items from them and all great at what they do. I enjoy the companies monthly updates throughout the season with the forecast weather for each month. I will continue to use them for my lawncare needs and will whole heartably recommend them to others”
“Delivery was poor. After waiting for 2 days after delivery (to be signed for) the item, cost £65, was left outside the gate and the gate bell was never rung. I know the bell works.”
Hi Robert, thanks very much for taking the time to share your feedback and we are really sorry to hear that there was an issue with your delivery. This is not the service we expect any of our customers to receive and deliveries should only be made when someone is at the home or premises. I will raise this with the courier and I have alco reached out privately to resolve this matter further.
“My 1st purchase from this company.
I wasn't going to be in for delivery and therefore ticked the box to leave behind the gate( helpful if you could type out where you want it leaving)
Luckily the product was inside a strong plastic bag and unaffected by the heavy rain.
I applied the autumn treatment yesterday and already can see that the lawn looks greener.
I also ordered a winter feed to be applied as weather permits in December.
I will continue to order products from this company, if early results continue.”
