Leader Stores Reviews

Name: Leader Stores
Address: Leader Stores,103 Whitby Street South,Hartlepool, Hartlepool
Rating: 3.45

3.5 Rating 682 Reviews

58 %

of reviewers recommend Leader Stores

3.5

Based on 682 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 35%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0845 054 3500

Email:

garymurray@leadergroup.co.uk

Location:

Leader Stores,103 Whitby Street South,Hartlepool
Hartlepool
TS24 7LH

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Leader Stores 1 star review on 15th March 2024

Mrs Patricia Pitkethly

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service”

Helpful Report

Posted 10 years ago

“Online staff brilliant on sales and after sale service, always willing to help the customer needs get what they want”

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Posted 10 years ago

“Order executed promptly and correctly”

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Posted 10 years ago

“Excellent service! Sourced doors that are a perfect fit for my space. Customer Contact was also excellent. Overall very efficient and pleasant service :)”

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Posted 10 years ago

“Bought laminate flooring was smooth service”

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Posted 10 years ago

“The doors arrived well within the estimated delivery time, I even received a phone call from the company to say when the delivery would be and also if the date was convenient also I was given the number of the delivery driver to find out on the day what sort of time he would be in dropping off my order. The carpenter who hung the doors said they were very good quality for the price paid and also extremely good value as they have been advertised at a far greater price.”

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Posted 10 years ago

“Quick shipping. Good quality laminate, excellent price”

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Posted 10 years ago

Good Afternoon Kristaps, Thanks for the feedback, we appreciate it. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Very pleased with the doors I purchased”

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Posted 10 years ago

Hi Linda, Thank you for the comments, I'm really glad you like the doors that you purchased. Many Thanks, Gary Murray Leader Stores.

Posted 10 years ago

“Good all round quick service”

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Posted 10 years ago

Good Afternoon Robert, Thank you for the feedback, I appreciate it very much. Many Thanks, Gary Murray Leader Stores.

Posted 10 years ago

“we purchased 2 small York sofas in mink and was really impressed with the delivery men who unpacked our delivery and placed it in the room of our choice the quality of the sofas in absolutely superb they have a luxury feel and look to them and we would not hesitate to order from leader stores in the future many thanks mrs fay landon”

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Posted 10 years ago

Good Afternoon Fay/Robert, Many Thanks for the fantastic feedback, we greatly appreciate all feedback given. Many Thanks, Gary Murray Leader Stores.

Posted 10 years ago

“Very quick and reliable delivery. The solid wood front door we ordered was of excellent quality for the price. Our chippy could not believe the price we paid. Would recommend.”

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Posted 10 years ago

Good Afternoon Matthew, Thanks for the review. We appreciate the kind comments. Many Thanks, Gary Murray Leader Stores.

Posted 10 years ago

“Great product, excellent value for money and prompt delivery. Will definitely use again!”

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Posted 10 years ago

Hi Alex, Thank you for the feedback on your order, we greatly appreciate it. Many Thanks, Gary Murray, Leader Stores.

Posted 10 years ago

“Excellent service. Product was exactly what I expected. Thank You”

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Posted 10 years ago

Hello Anne, Thanks for the feedback, we greatly appreciate it. Many Thanks, Gary Murray Leader Stores.

Posted 10 years ago

“Very quick and reliable. I'd certainly use Leader Stores again.”

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Posted 10 years ago

Good Afternoon Michael, Many Thanks for the feedback, we appreciate it very much. Kind Regards, Gary Murray Leader Stores.

Posted 10 years ago

“Door was of very good quality, delivery was on promised date communication re the delivery was spot on, would recommend.”

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Posted 10 years ago

Hi Graham, Thanks for the feedback. I'm glad the door you ordered was to your liking. Many Thanks, Gary Murray Leader Stores.

Posted 10 years ago

“Great quality doors and quick delivery. Good value for money. Perfect size of door... I couldn't find this size in well known DIY stores. Thanks leader stores”

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Posted 10 years ago

Hello K S, Thanks for your review. I'm really thankful for your feedback, we appreciate it very much. I'm glad we could help you with your door needs. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Great product, looks more expensive than it is. Great communication and delivered when expected. Thank you Leader Stores I would not hesitate to use you again!”

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Posted 10 years ago

Hello Judith, Thank you very much for the review, we greatly appreciate the feedback. I hope your furniture items look great! Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Excellent service delivery and great product, thank you very much.”

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Posted 10 years ago

Good Morning Colin, Thank you for the review, I appreciate the feedback and hope your items look fantastic. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“The laminate flooring I purchased through Leader Stores is fantastic. The quality is just what I wanted and it went down really easy. The delivery was on a day of my choice and arrived as promised. All-in-all I'd use Leader Stores again and I've recommended them to several friends.”

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Posted 10 years ago

Good Morning Chris, Thanks for the great review. We appreciate the feedback. I am glad the flooring you ordered was exactly what you required. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Ok”

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Posted 10 years ago

Good Morning Christopher, Thanks for the review. We appreciate it. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

Leader Stores is rated 3.5 based on 682 reviews