Leader Stores Reviews

Name: Leader Stores
Address: Leader Stores,103 Whitby Street South,Hartlepool, Hartlepool
Rating: 3.44

3.4 Rating 681 Reviews

58 %

of reviewers recommend Leader Stores

3.4

Based on 681 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 35%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0845 054 3500

Email:

garymurray@leadergroup.co.uk

Location:

Leader Stores,103 Whitby Street South,Hartlepool
Hartlepool
TS24 7LH

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Leader Stores 1 star review on 15th March 2024

Mrs Patricia Pitkethly

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and knowledgeable salespeople. Very impressed!”

Helpful Report

Posted 10 years ago

Good Morning, Thank you for the feedback. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Super quick service, helpful on live chat and telephone and even price matched my doors :-) won't hesitate to use again. Thx, Jeremy”

Helpful Report

Posted 10 years ago

Hello Jeremy, Thank you very much for the feedback, we appreciate it. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Excellent, fast, efficient delivery. Doors x 5 are stunning, great quality and far cheaper than anywhere else. Would definitely recommend.”

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Posted 10 years ago

Good Afternoon Jan, Thank you very much for the feedback. I am really pleased that you like your doors and I'm glad we could be of service, Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Absolutely excellent service!! Would highly recommend Leader Stores. They notified me that the lights weren't in stock and gave me the option of cancelling the order or waiting for them to come in to stock. They gave me an estimated date and they ordered before the date!”

Helpful Report

Posted 10 years ago

Hi Shaun, Thank you for the feedback. I do apologise that the lights were originally out of stock but I'm glad that you kept the order on and we delivered them to you within a good time and hopefully we'll hear from you again in the future. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Excellent service and good communication over the order, all delivered on time and good quality products.”

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Posted 10 years ago

Good Afternoon Paul, Thanks for the feedback, we appreciate it. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Excellent service. Great communication. A quality product at a brilliant price. I could not ask for more! Thank you”

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Posted 10 years ago

Hi Ralph, I'm glad we could be of service. Thanks for the feedback. Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Very good nothing to much trouble when you phone so helpfully”

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Posted 10 years ago

Good Afternoon Freda, I'm glad we could help. Thank you for your helpful feedback. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Good product, quick delivery.”

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Posted 10 years ago

Good Afternoon Mr Cookson, Thanks for the feedback. We appreciate it very much. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Really happy with the quality of the door and speedy service, it's up on utility and looks lovely - much better quality than in local DIY stores and delivered for same price would recommend this product”

Helpful Report

Posted 10 years ago

Hello Nicola, Thank you for your order and for your feedback. We really do appreciate it. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Ordered twice from here and the product is Excellent.Pine and External plywood.The pine I'm using for windmills all straight clean at a Great price.Highly Recommended.Love the Very Swift delivery.”

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Posted 10 years ago

Good Afternoon Annette, Thanks for the feedback. I'm incredibly grateful. Thanks a lot, Gary Murray Leader Stores

Posted 10 years ago

“people I spoke to understood what I was after and kept me informed right up to the delivery they were helpful and polite I would use this company in future should the need arise”

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Posted 10 years ago

Good Afternoon H D, I'm glad we could be of service. Thank you for the feedback, we appreciate it. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Thank you Leader store for my goods, your online service was very quick and easy to deal with, although there was was a slight problem with one of the items this was resolved promptly by your very polite and and dedicated team. I will order From you again and would not hesitate in recommending you to my friends and family. Jane stockman”

Helpful Report

Posted 10 years ago

Good Afternoon Jane, Thanks for the feedback we really appreciate it. Many Thanks, Gary Murray Leader Stores.

Posted 10 years ago

“Great quality product at great prices too. Delivered exactly when expected too. I would use again, no question”

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Posted 10 years ago

Hello Peter, Thanks for the feedback. I appreciate it. Hopefully we'll see you again very soon. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Lovely doors ordered at Leader Stores which even offered to beat another websites price! I would have been silly not to take up the offer and now they're fitted I couldn't be happier! Same goes for my husband!! Thanks”

Helpful Report

Posted 11 years ago

Hi Lorna, Thanks for the feedback, we appreciate it very much. I hope your doors look fantastic. Many Thanks, Gary Murray Leader Stores

Posted 10 years ago

“Great web site, with fast delivery and best prices.”

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Posted 11 years ago

Good Afternoon Michael, Thank you for the feedback. We appreciate it. Many Thanks, Gary Murray Leader Stores.

Posted 10 years ago

Leader Stores is rated 3.4 based on 681 reviews