Le Chameau Reviews

Name: Le Chameau
Address: 16 Mill Street, Oakham, Rutland
Rating: 4.46

4.5 Rating 681 Reviews

85 %

of reviewers recommend Le Chameau

About Le Chameau:

Le Chameau are the only rubber boots to be handmade by a single master bootmaker, each pair is unique. Using the highest quality materials and with a range of iconic and innovative styles, Le Chameau Maîtres Bottiers have been making our boots by hand for over 90 years. Every Le Chameau boot is constructed by one Maîtres Bottier. In order to become a Maîtres Bottier it takes 9 months of training before they are permitted to construct their first rubber boot.

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Phone:

01572 772 444

Email:

customerservices@lechameau.com

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Le Chameau 5 star review on 18th February 2025

103

Anonymous

Anonymous // 01/01/2019

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“Ideal for garden work!”

Helpful Report

Posted 1 year ago

“good and fast treatment of our order.”

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Posted 1 year ago

“Just received mine. I had great expectations of these wellies, but am a bit disappointed as they are so narrow. Even with the gusset I think I'll struggle to get jeans, thick welly socks and waterproof trousers into them.”

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Posted 1 year ago

Hi, Thank you for taking the time to leave a review - I am sorry to hear this style of boots was not as wide as you were expecting. We do offer a range of boots which are available with a variety of calf widths. These may be more suitable for yourself, to guarantee the perfect fit. Should you wish to return these boots to try another style please do follow the link on our site to begin the returns process. Thanks, Laura

Posted 1 year ago

“One of the worse costumer services I had to deal with. I exchanged a few emails trying to understand the sizes that would fit me better. Then I called and wasn’t able to talk to anyone. A person called me later, but hung up on me when I was trying to explain my case. Very frustrating experience :(”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave your feedback - I can only apologise that the boots you received did not correlate with what you believed to have ordered. My Colleague Brenda has tried to contact you via phone and email, if you have the time we would really appreciate the chance to put this right for you. Please do reach out to the US team via: customercareusa@lechameau.com Thanks, Laura

Posted 1 year ago

“Perfect! Brillant!”

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Posted 1 year ago

“The spray is easy to use and leaves a nice coating to protect the rubber.”

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Posted 1 year ago

“Shipping was fast and my umbrella while enormous is absolutely gorgeous”

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Posted 1 year ago

“J’adore mes bottes en caoutchouc souples , Le Chameau est une référence sûre.Donc j’ai choisi d’essayer les bottines en cuir.”

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Posted 1 year ago

“I have Shoes from this Fabrikation since 12 years”

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Posted 1 year ago

“Bonjour, j'ai été tres décu par cette paire de chaussure. En effet, cette taille 44 doit avoir un gros défaut. Elle est trop petite pour un 44. Il doit y avoir une erreur de fabrication. Si je la mets, j'ai tres vite mal aux pieds et particulièrement au pied gauche. Ce qui ne m'était jamais arrivé avec un 44. Que puis-je faire maintenant ? Cordialement Arnaud de Louvencourt, France”

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Posted 1 year ago

Bonjour; Merci d'avoir pris le temps de nous laisser un commentaire. Je suis désolée d'apprendre votre problème de taille. Ma collègue Marine vous a envoyé un message et va vous aider à résoudre ce problème. Cordialement, Laura

Posted 1 year ago

“Everything went fine.”

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Posted 1 year ago

“In December 2018 I purchased LADIES CHASSEUR NEOPRENE LINED BOOT. These have a good fit and are easy to walk on. After three years the sole of both boots developed a crack and my feet have been getting wet ever since. I can show pictures of it.”

Helpful Report

Posted 1 year ago

Hi John, Thank you for taking the time to leave a review - I am sorry to hear you have experienced issues in your boots cracking. Sadly, we are unable to cover boots purchased in 2018 under our 2 year warranty but would like to discuss these with you. If you have the time and would like a member of the team to take a look at this to offer some advice, please do pop some images across to our customer services team, we will be able to get back to you from there. The email to reach us on is: customerservices@lechameau.com Kind Regards, Laura

Posted 1 year ago

“I wear my women's VIERZONORD NEOPRENE boots pretty much all winter here in Minnesota. With a good wool sock, I am warm and dry unless it's well below zero. As a contractor I am on job sites and out in people's yards all the time. I love being able to just walk through snow drifts and feel safe on slippery walks with these high shank and excellent treads. The style is unbeatable and I can wear them from Fall through Spring. Comfortable to walk in as well. Soft, easy to get on and off. I'm very glad I bought these boots!”

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Posted 1 year ago

“Excellent boot! Comfortable and good quality. In todays fast fashion it’s hard to find a product like this. This is my second boot. The first one I bought in the early 90s. Still in good condition. Thank you!”

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Posted 1 year ago

“Livraison rapide et packaging incroyable !”

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Posted 1 year ago

“Deciding which boot was the hard part! Ordering was east and the shipment arrived within a couple of days.”

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Posted 1 year ago

“Tres bonne qualité ...prix un peu élevé”

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Posted 1 year ago

“Quick delivery and good Customer Service.”

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Posted 1 year ago

“Helpful website. Easy ordering and very fast delivery.”

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Posted 1 year ago

“Very fast supply, the boots are soft and comfortable, ideal for garden work. I love the color it’s not the typical green you would expect when buying rubber boots!”

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Posted 1 year ago

Le Chameau is rated 4.5 based on 681 reviews