Le Chameau Reviews

Name: Le Chameau
Address: 16 Mill Street, Oakham, Rutland
Rating: 4.46

4.5 Rating 681 Reviews

85 %

of reviewers recommend Le Chameau

About Le Chameau:

Le Chameau are the only rubber boots to be handmade by a single master bootmaker, each pair is unique. Using the highest quality materials and with a range of iconic and innovative styles, Le Chameau Maîtres Bottiers have been making our boots by hand for over 90 years. Every Le Chameau boot is constructed by one Maîtres Bottier. In order to become a Maîtres Bottier it takes 9 months of training before they are permitted to construct their first rubber boot.

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Phone:

01572 772 444

Email:

customerservices@lechameau.com

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Le Chameau 5 star review on 18th February 2025

103

Anonymous

Anonymous // 01/01/2019

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“I have found them uncomfortable after my Aigle boots”

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Posted 2 years ago

Thank you Anthony for leaving us your feedback on your boots. We appreciate that you took the time to let us know of your experience. We apologize for the discomfort you experienced after wearing your Le Chameau boots. Can you tell us more about what was uncomfortable when wearing them? We'd be grateful for any insights you can offer so that we can make sure the same does not happen to others in the future. Thank you for your help!

Posted 2 years ago

“Marque par excellence de la botte de chasse et de loisirs. Service rapide et emballage parfait”

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Posted 2 years ago

“no problems all fine”

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Posted 2 years ago

“I have bought 3 of these beds, but unfortunately they have not lasted very long. Disappointed with the quality.”

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Posted 2 years ago

Dear Nichola, Thank you for taking the time to let us know about your experience with our Le Chameau dog beds. We are sorry to hear that the quality was not up to the standard you expect, as we strive to provide our customers with the best possible products. We would love the opportunity to make things right and would appreciate it if you could tell us more about what issues you have with the beds you purchased. Please don't hesitate to contact us so that we can do our best to rectify this for you. Once again, thank you for your feedback and we look forward to hearing from you. Thanks, Laura

Posted 2 years ago

“The shittest wellies that Le Chameau have ever produced and more expensive than the previous versions. Thin, uncomfortable and terrible customer service when I wrote to complain.”

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Posted 2 years ago

“Nice Looking Wellies, however not very comfortable, feet start to hurt after a couple of hours at work.”

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Posted 2 years ago

“Customer service team replaced a pair of wellies which had developed a leak with no fuss, just required a couple of photos showing the condition of the boots. Michelle was very clear and helpful!”

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Posted 3 years ago

“Great service 👌”

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Posted 3 years ago

“I wasn't happy with my first order but they immediately sent me a replacement free of charge which I am delighted with”

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Posted 3 years ago

“Lovely collar. Great quality and colour. Very happy with my purchase!”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“The rubber spray for my Le Chamaeu wellies seems to be good & once iv'e washed my wellies Dried them & then sprayed them with my rubber spray they come up beautifully i would recommend this product”

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Posted 3 years ago

“My dog loves this bed. Excellent customer service.”

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Posted 3 years ago

“If there were 6 stars I would award 6, customer service person Laura displayed truly outstanding attention and resolution. I would highly recommend Le Chameau, the products have always been outstanding and also the service.”

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Posted 3 years ago

“Please excuse my initial negative review, sent in haste before having the issue resolved. The missing item has been replaced, promptly and without query. An excellent service.”

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Posted 3 years ago

“Lovely boots”

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Posted 3 years ago

“The boots are great it is just a shame that Le Chameau uses Parcelforce for deliveries. After 4 delivery attempts and then brilliant intervention from the Le Chameau team, we received the boots.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Excellent experience while getting leaking boots replaced. Particularly helpful and efficient service from Isobel in Le Chameau Customer Service and Andrew from Countryman of Derby, the outlet where they were bought from. Thank you all.”

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Posted 3 years ago

“So. I bought some wellies to replace a failing old pair (that were 7 years old) and the new ones had a problem. The thumb loop - to pull them on - snapped. Having googled, I read a few posts online about some bad experiences with Chameau’s customer service, so I left a poor review about how they had broken and I couldn’t be bothered to get them repaired. Then, I got a call from their customer services department who sorted a return for me and I now have a fully functioning pair back. I now feel it’s only fair to update this as I have been impressed by their pro-activity and while I already love their wellies, my disappointment in the breakage has been placated by a speedy replacement. They shouldn’t have broken in the first place but I have been very impressed with the speed and effectiveness of the team at Chameau in sorting my replacement. The wellies themselves are great - I love the ‘tractor tread’!”

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Posted 3 years ago

Le Chameau is rated 4.5 based on 681 reviews