Login
Start Free Trial Are you a business?? Click Here

Le Chameau Reviews

4.5 Rating 681 Reviews
85 %
of reviewers recommend Le Chameau
Read Le Chameau Reviews

About Le Chameau:

Le Chameau are the only rubber boots to be handmade by a single master bootmaker, each pair is unique. Using the highest quality materials and with a range of iconic and innovative styles, Le Chameau Maîtres Bottiers have been making our boots by hand for over 90 years. Every Le Chameau boot is constructed by one Maîtres Bottier. In order to become a Maîtres Bottier it takes 9 months of training before they are permitted to construct their first rubber boot.

Visit Website

Phone:

01572 772 444

Email:

customerservices@lechameau.com

Write Your review

I have found them uncomfortable after my Aigle boots
Helpful Report
Posted 2 years ago
Thank you Anthony for leaving us your feedback on your boots. We appreciate that you took the time to let us know of your experience. We apologize for the discomfort you experienced after wearing your Le Chameau boots. Can you tell us more about what was uncomfortable when wearing them? We'd be grateful for any insights you can offer so that we can make sure the same does not happen to others in the future. Thank you for your help!
Posted 2 years ago
Marque par excellence de la botte de chasse et de loisirs. Service rapide et emballage parfait
Helpful Report
Posted 2 years ago
no problems all fine
Helpful Report
Posted 2 years ago
I have bought 3 of these beds, but unfortunately they have not lasted very long. Disappointed with the quality.
Helpful Report
Posted 2 years ago
Dear Nichola, Thank you for taking the time to let us know about your experience with our Le Chameau dog beds. We are sorry to hear that the quality was not up to the standard you expect, as we strive to provide our customers with the best possible products. We would love the opportunity to make things right and would appreciate it if you could tell us more about what issues you have with the beds you purchased. Please don't hesitate to contact us so that we can do our best to rectify this for you. Once again, thank you for your feedback and we look forward to hearing from you. Thanks, Laura
Posted 2 years ago
The shittest wellies that Le Chameau have ever produced and more expensive than the previous versions. Thin, uncomfortable and terrible customer service when I wrote to complain.
Helpful Report
Posted 2 years ago
Nice Looking Wellies, however not very comfortable, feet start to hurt after a couple of hours at work.
Helpful Report
Posted 2 years ago
Customer service team replaced a pair of wellies which had developed a leak with no fuss, just required a couple of photos showing the condition of the boots. Michelle was very clear and helpful!
Helpful Report
Posted 2 years ago
Great service 👌
Helpful Report
Posted 3 years ago
I wasn't happy with my first order but they immediately sent me a replacement free of charge which I am delighted with
Helpful Report
Posted 3 years ago
Lovely collar. Great quality and colour. Very happy with my purchase!
Helpful Report
Posted 3 years ago
Good customer service
Helpful Report
Posted 3 years ago
The rubber spray for my Le Chamaeu wellies seems to be good & once iv'e washed my wellies Dried them & then sprayed them with my rubber spray they come up beautifully i would recommend this product
Helpful Report
Posted 3 years ago
My dog loves this bed. Excellent customer service.
Helpful Report
Posted 3 years ago
If there were 6 stars I would award 6, customer service person Laura displayed truly outstanding attention and resolution. I would highly recommend Le Chameau, the products have always been outstanding and also the service.
Helpful Report
Posted 3 years ago
Please excuse my initial negative review, sent in haste before having the issue resolved. The missing item has been replaced, promptly and without query. An excellent service.
Helpful Report
Posted 3 years ago
Lovely boots
Helpful Report
Posted 3 years ago
The boots are great it is just a shame that Le Chameau uses Parcelforce for deliveries. After 4 delivery attempts and then brilliant intervention from the Le Chameau team, we received the boots.
Helpful Report
Posted 3 years ago
Great service
Helpful Report
Posted 3 years ago
Excellent experience while getting leaking boots replaced. Particularly helpful and efficient service from Isobel in Le Chameau Customer Service and Andrew from Countryman of Derby, the outlet where they were bought from. Thank you all.
Helpful Report
Posted 3 years ago
So. I bought some wellies to replace a failing old pair (that were 7 years old) and the new ones had a problem. The thumb loop - to pull them on - snapped. Having googled, I read a few posts online about some bad experiences with Chameau’s customer service, so I left a poor review about how they had broken and I couldn’t be bothered to get them repaired. Then, I got a call from their customer services department who sorted a return for me and I now have a fully functioning pair back. I now feel it’s only fair to update this as I have been impressed by their pro-activity and while I already love their wellies, my disappointment in the breakage has been placated by a speedy replacement. They shouldn’t have broken in the first place but I have been very impressed with the speed and effectiveness of the team at Chameau in sorting my replacement. The wellies themselves are great - I love the ‘tractor tread’!
Helpful Report
Posted 3 years ago
Le Chameau is rated 4.5 based on 681 reviews