Lights4fun Reviews

Name: Lights4fun
Address: Lights4fun, The Hamlet, Hornbeam Park, Harrogate
Rating: 4.86

4.9 Rating 42,296 Reviews

98 %

of reviewers recommend Lights4fun

4.9

Based on 42,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+44 (0)1423 816040

Email:

reviews@lights4fun.co.uk

Location:

Lights4fun, The Hamlet, Hornbeam Park
Harrogate
HG2 8RE

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Lights4fun 5 star review on 6th April 2025

779

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the lights were lovely, except one pack of micro pink lights went up in smoke as soon as I switched them on... potentially dangerous. Was about to write to you when this review came l Janet Murphy”

Helpful Report

Posted 9 years ago

Hello Janet, thank you for getting in touch with us about the Pink Battery Micro Lights. The safety of our products is of the upmost importance and the information you have given us has been passed onto our Production Manager. I am pleased that we were able to replace the lights for you. Kind regards, Lisa, Lights4fun

Posted 9 years ago

“Bought as a present so not sure what product performance is like yet. Ordering and delivery as expeced.”

Helpful Report

Posted 9 years ago

“Postage is very expensive, paid for next day... It took 3 days.”

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Posted 9 years ago

Hello Megan, Thank you for leaving your review I've had a look at your order which was placed on the 28 Oct at 5pm after our cutoff point, and delivered on the 30 October at 2pm. I'm afraid your order has to be placed before 4pm to be delivered the very next day. With kind regards, Lisa, Lights4fun

Posted 9 years ago

“One out of the 6 led tea lights not working good job I ordered extra battery's!”

Helpful Report

Posted 9 years ago

Hello Judith I'm sorry to hear the batteries were flat in the tealights, a member of our Customer Service team will be in touch today to resolve this. Kind regards, Lisa, Lights4fun

Posted 9 years ago

“I didnt realise they were plastic as you do not describe them as such plus they are hollow and do not fit into a standard candle stick as they are to wide\n\nVery dissapointed”

Helpful Report

Posted 9 years ago

“Placed an order and was dispatched next day. A week later having not received the goods, called lights4fun, only to be told they would investigate. Get an email in the evening saying order was lost in network system. Got a replacement shipped within 2 days, but thisonly happened when I followed up.”

Helpful Report

Posted 9 years ago

Hello Depakkumar, I'm sorry that you had to contact us because you had not received your order. Unfortunately it was lost in the delivery network. I'm pleased to see that we have sent a replacement order on an Express service that was delivered yesterday. As we failed our initial delivery promise I will refund the £2.99 delivery charge you paid and hope this will be acceptable. With kind regards, Lisa

Posted 9 years ago

“I have purchased previously. Excellent products I would recommend but dispatch & delivery has room for improvement. 7 days is ridiculous. Other companies offer free delivery & can have product delivered within 48 hours of purchase.”

Helpful Report

Posted 10 years ago

Hello Gaye Thank you for taking the time to leave feedback and I am sorry that you were disappointed with the time taken to complete delivery of your tealights with Royal Mail. We will soon be offering a tracked Royal Mail service with a 48 hour delivery promise. With kind regards, Lisa, LIghts4fun

Posted 10 years ago

“Not very bright but adequate in spite of tthe deliverry man throwing them over the side door as I was out!!”

Helpful Report

Posted 10 years ago

Hello Pamela I am sorry that the Royal Mail postal worker was not more considerate when completing the delivery of your Solar Net Light recently. I am pleased they are working and hope that you will continue to enjoy them in your garden. With kind regards, Lisa, Lights4fun

Posted 10 years ago

“got 5 sets of fairy lights and 1 set dont work”

Helpful Report

Posted 10 years ago

Hello Irene I am sorry to hear that one string of fairy lights are not working, we will happily replace these for you. I'll get a set sent out by 1st class post on Monday. Have a great weekend! Kind regards, Lisa, Lights4fun

Posted 10 years ago

“If a discount is offered until midnight (as on 28th Nov), then some email or phone support should be available up to that time. I missed out on 15% discount because I could not contact anybody on the evening of 28th nor early on 29th. Given that I wanted to add an additional £43.97 worth of goods to my original order of £75.74, I was disappointed that the discount was not applied to the entire order. This was my first time to deal with lights4fun, perhaps my last.”

Helpful Report

Posted 10 years ago

“have been unable to use connectors - they appear to be the same size as the pluds/sockets on the light strings, so information would be helpful\n\nlights are pretty enough but much less bright than I had expected - so again information on perhaps comparable wattage mighthelp\n\nwebsite and delivery were excellent”

Helpful Report

Posted 10 years ago

“My reviews previously for lights 4 fun has been positive but this transaction was not. I received goods late and also a faulty item. I feel the company did not take this seriously nor offer a refund/alternative product”

Helpful Report

Posted 10 years ago

“Hi, Well the girls who you have contact with are very nice, but when I first ordered my outdoor lights the lead and first connecting set of lights were very good and I was told that I could from this connect more lights but this it seems was not possible . After chats with staff on the phone each time I thought we had solved it and we came back to the same problem no I could not connect the lights they sent so it became so frustrating I sent all of them back. I do think you need someone who can look at what you have already bought and tell you what you need next. I would recommend your Solar lights.”

Helpful Report

Posted 10 years ago

“The lights were perfect but I paid more for first class delivery so I could have them by the weekend but didn't show up on the weekend because it took a week to get to me. Was not impressed”

Helpful Report

Posted 10 years ago

“I think that the quality of the goods from lights4fun is always excellent as are the prices. I just get extremely frustrated at the fact that I cannot order on-line (I've tried for two orders now) and that I have to telephone through. The second order didn't arrive and, although the person I spoke to was very helpful and got it sorted, the reason for the error was not clear. If lights4fun can get these technical glitches sorted the rating would probably go up to very good.”

Helpful Report

Posted 10 years ago

“Every thing was as expected”

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Posted 10 years ago

“The packing was fine. We tried the christmas tree to make sure it lit up ok but as yet haven't given it time for full appreciaton until after xmas.”

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Posted 10 years ago

“Couldn't order online due to technical issue but ordered over phone and given great service. Lights turned out to be not powerful enough and quite small. Delivery a little expensive especially returns. Should have a free returns service.”

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Posted 10 years ago

“Delivery was prompt and goods were as described. Generally all very satisfactory.”

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Posted 10 years ago

“Very pretty lights but a couple of the stars were not attached to the bulbs”

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Posted 10 years ago

Lights4fun is rated 4.9 based on 42,296 reviews