Lights4fun Reviews

Name: Lights4fun
Address: Lights4fun, The Hamlet, Hornbeam Park, Harrogate
Rating: 4.86

4.9 Rating 42,299 Reviews

98 %

of reviewers recommend Lights4fun

4.9

Based on 42,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+44 (0)1423 816040

Email:

reviews@lights4fun.co.uk

Location:

Lights4fun, The Hamlet, Hornbeam Park
Harrogate
HG2 8RE

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Lights4fun 5 star review on 6th April 2025

779

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product I ordered did not fit my lights but this was not the fault of"lights". Prices are very good.”

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Posted 6 years ago

“The 10 metre length of white outdoor lights look astounding, fixed over a new garden arch they match a multi coloured display on a 3 - 4 metre high conifer. very well pleased with the purchase.”

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Posted 6 years ago

“Fantastic Customer Service, Easy order process and delivered as promised. Great quality item.”

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Posted 6 years ago

“The delivery was very prompt service great”

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Posted 6 years ago

“Fantastic lights, very bright and vivid. Can be seen from far, kids love it, size also good!!!!”

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Posted 6 years ago

“Bought some Xmas-style lights this year and last year. We left last year's lights up as they're fab. This year's are also amazing. Wondering if I can leave an Xmas penguin in the garden all year. All arrive on time and in good condition, highly recommend everything we've bought from Lights4fun.”

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Posted 6 years ago

“Have ordered from Lights4fun before and have always had great service. Items arrived on time and in good condition. Great service!”

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Posted 6 years ago

“I would say that Lights4fun should be rated as excellent rather than very good. I have bought outdoor 240V led lights on several occasions and have found them to be well made and robust. They also look lovely. What makes the company stand out for me is their customer service when things go wrong. I have had a connector that was unusable, and an order that contained one set of lights when it should have been two. When I phoned to sort this out, I received an apology and a promise of next day delivery for replacements. And the items duly arrived by courier the next day. Very impressive. I will certainly buy more lights in the future and would recommend Lights4fun to anybody looking for a good quality product with excellent customer service backup.”

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Posted 6 years ago

“Very good customer service , I bought some of the battery warm white ,timed lights which are perfect to put around the shrubs in the garden to give a bit of sparkle at Xmas ..”

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Posted 6 years ago

“Arivied early good service would use again”

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Posted 6 years ago

“Good service and part supplied did the job. No complaints.”

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Posted 6 years ago

“Lovely warm white lights”

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Posted 6 years ago

“Lovely, delicate warm light. They look great in my bedroom.”

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Posted 6 years ago

“Goods arrived very quickly and I was certainly impressed with the quality of the products. Too late to get more items for this year but will certainly be ordering a lot more items for next year’s Christmas decorations”

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Posted 6 years ago

“Fantastic item at a great price with speedy delivery!! My tree is loving life now it’s lights work 🎄 thanks 🙏”

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Posted 6 years ago

“Loved these lights Reasonably priced”

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Posted 6 years ago

“Service from Lights4Fun was faultless.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Shipped me faulty goods at the start. They replaced them but didn't take back the faulty ones and left me to deal with the safe disposal (meaning a journey to the local refuse tip). They then declined my TopCashback payment with no contact and are refusing to discuss it. What seemed like a great company at the start turns out to have truly terrible customer service. Go and spend you money with a company who care about their customers! I wish I had never spent a single penny with them as they don't deserve it.”

Helpful Report

Posted 6 years ago

Hello, Thank you for your review and your time on the phone this morning. We are so sorry that one of the globes on your Festoon Lights, ordered in September, was not illuminating when you went to display them. You emailed us a couple of days after receiving the Festoon Lights and we are pleased we were able to resolve this for you and send you a brand new set which arrived within the following couple of days. We asked you to recycle or dispose of the faulty set at your leisure to avoid any inconvenience for you having to package them up and send them back to us, but this unfortunately did turn out to be an inconvenience for you. We would have been delighted to take care of this for you there and then. Further to our phone and email conversation, in the future we would be very happy to arrange collection for you upon request to save you having to visit your local electrical waste point. Unfortunately our records show that we have not received any further messages from yourself, since the original email contact in September, which you said you sent us in November regarding the Top Cashback discount. We most certainly were not refusing to discuss anything, we love talking to our customers, it was simply that we had not received any correspondence from you that we could reply to, or had any phone calls from yourself to follow up this email which you have said you sent us. The first contact we have had from yourself since September is via this Review. I am so sorry for any mix up. Upon investigation as to why you hadn’t received your £7.00 cash back through Top Cashback, this was due to the fact you had already redeemed a £10.00 off discount voucher code on your order. As per the T&C’s regarding voucher codes, the code cannot be used in conjunction with any form of cash back. We are really sorry if you missed this, or this wasn’t clear. However, we have happily refunded you this £7.00 as a gesture of goodwill. We are really sorry once again for any frustrations that may have been caused disposing of the faulty lights yourself and for not receiving the £7.00 refund via Top Cashback. I am so pleased we were able to speak about this earlier today and we look forward to welcoming you back to Lights4fun in the future! Kindest regards, Chloe, Lights4fun

Posted 6 years ago

“Really pleased with my lights - would certainly order again from this company. Happy Christmas !”

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Posted 6 years ago

Lights4fun is rated 4.9 based on 42,299 reviews