Lights4fun Reviews

Name: Lights4fun
Address: Lights4fun, The Hamlet, Hornbeam Park, Harrogate
Rating: 4.86

4.9 Rating 42,300 Reviews

98 %

of reviewers recommend Lights4fun

4.9

Based on 42,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+44 (0)1423 816040

Email:

reviews@lights4fun.co.uk

Location:

Lights4fun, The Hamlet, Hornbeam Park
Harrogate
HG2 8RE

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Lights4fun 5 star review on 6th April 2025

779

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although one bulb did not work and we needed to use the spare, two replacement bulbs were despatched very quickly - excellent service and highly recomended”

Helpful Report

Posted 8 years ago

“I tried to email you due to the fact one of the stars was not lit up and would not accept my photo”

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Posted 8 years ago

Hello Toni, Thank you for your review. We are sorry to hear you struggled sending us a photo of your product via email. As discussed, your replacement set is on it's way to you! With thanks and kind regards, Chloe, Lights4fun

Posted 8 years ago

“Brilliant service all round, would recommend these easily. Progress updates as well....just brilliant”

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Posted 8 years ago

“Your products are very and fast delivery”

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Posted 8 years ago

“Bought 2 sets as Christmas presents. These arrived promptly and well packed. I'm sure the recipients will appreciate them.”

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Posted 8 years ago

“Ordered the wrong lights, spoke to a Lady in customer service, the problem was rectified the correct lights delivered and incorrect ones returned and my card credited within 4 days. Absolutely superb service, congratulations.”

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Posted 8 years ago

“The products themselves look first rate, but the Customer service has been a disappointment. As part of my purchase i spotted that buying the 3 penguins (Daddy, Mummy, Baby) individually was cheaper than buying as part of the advertised package. I ordered and then provided feedback. Whilst I see that Lights4Fun have not dropped the price of the bundle, no-one has been in touch with me. I later used the on-line chat via Lights4fun website and the pretty bland response was "we don't do discounts/refunds". At least acknowledging the mistake would have been great. The marketing emails I now get, offering discounts if I buy even more products, makes me feel like a cash-cow rather than a valued customer Lights4fun want to retain. Small amounts involved, and just an acknowledgement that I highlighted a pricing error would have gone a long way Merry Christmas to you all”

Helpful Report

Posted 8 years ago

Hello Paul, we are so disappointed to read your review especially when you took the time to contact us about a pricing error on our website. We have called to speak with you in person this afternoon and are sorry that we missed you. We fell short of the mark when you contacted us and we would like to reassure you that the promise we make to deliver exceptional customer care is not overlooked again. We have left a voicemail message and look forward to speaking with you very soon. With kindest regards, Chloe, Lights4fun

Posted 8 years ago

“They are just what I needed ...I am very pleased. Thank you”

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Posted 8 years ago

“Good product, but I did buy because it looked like it had a rose in it”

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Posted 8 years ago

“Excellent service. Telephone enquiry, delivery, product and price were all second to none. Very trustworthy company and would highly recommend them.”

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Posted 8 years ago

“Dry pleased they look great”

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Posted 8 years ago

“Arrived promptly, well packaged. Easy to put up and the effect is as wanted. Many thanks”

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Posted 8 years ago

“Fabulous warm white twinkly lights - perfect! Very prompt delivery.”

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Posted 8 years ago

“Decorated my outside tree for Christmas!! Lovely!”

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Posted 8 years ago

“Great company good delivery and staff get back to you promptly if you have any questions would recommend this great company”

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Posted 8 years ago

“Great little purchase, the timer workd really well and the lights look v good. V Pleased with purchase.”

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Posted 8 years ago

“Great product and communication”

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Posted 8 years ago

“PROMPT DELIVERY, EXCELLENT PACKAGING. ONE LIGHT NOT WORKING WELL, I TELEPHONED AND THE CUSTOMER SERVICE EXCELLENT, REPLACEMENT ARRIVED QUICKLY.REALLY IMPRESSED BY THIS COMPANY”

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Posted 8 years ago

“Just love the Christmas Star purchased from you. My friend admired it and once I had sent her your details she bought two!”

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Posted 8 years ago

“Really easy transaction and when I unfortunately had a problem with one of the items I had purchased, the staff I contacted couldn’t have been more helpful. Wouldn’t hesitate to buy from them in the future.”

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Posted 8 years ago

Lights4fun is rated 4.9 based on 42,300 reviews