Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great lites Will be buying more”

Helpful Report

Posted 10 years ago

“Lights.com staff is very professional. I received my products ahead of schedule. I would recommend Lights.com to friends.”

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Posted 10 years ago

“NONE i CAN THINK ON.”

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Posted 9 years ago

“The chandelier I ordered shipped quickly, came on time, and the light looked exactly as it did in the photos online. It was easy to assemble and the instructions were readable. Good experience!”

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Posted 10 years ago

“Very happy with my order”

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Posted 9 years ago

“Was impressed with the customer service--I called wanting to match a previous order and they were able to quickly provide the information I needed.”

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Posted 11 years ago

“Perfect for window candles for the holidays. I do wish the timer was longer than five hours but still a better option than plugging in lights. One did not work when they arrived, but I notified the company and they sent a new one out. I ended up ordering another set since I was so pleased with them.”

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Posted 8 years ago

“Lights.com is worth every penny. I order 4 blue solar pavers, I loved them so much I ordered 4 more. When I got the 2nd batch there were a few LED lights out. I called in and talked to Nikki Grinberg. She was very nice and understanding. She asked me to take pictures and send them to her. Which I did and the next day I was told my new lights would be tested and sent out. Great customer service. I was so happy I purchased another 10 lights from lights.com. Oh, and did I mention the lights arrived fast and I always have an email letting me know what's going on with my order. Fantastic Company. www.lights.com.”

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Posted 8 years ago

“Great candles. I plan to order move. Delivered very promptly.”

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Posted 9 years ago

“I was completely satisfied.”

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Posted 9 years ago

“I am very happy with my order. It was easy to order and my candles where shipped 3 days after ordering and I had them in a little over a week from placing the order. My tea light candles look great and will be beautiful at my wedding. They had the best price also. I would definitely recommend Lights.com and will order from them again!”

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Posted 9 years ago

“Very satisfied w/web site and ordering process.”

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Posted 10 years ago

“Item as described. Fast Service”

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Posted 11 years ago

“Love the lights and the price- wish they came in a little longer strands- i.e. 25 lights vs. having to get a bunch of 10-light strands. Willing to pay a little more for the longer strands as well. Thanks!!!”

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Posted 9 years ago

“Works perfectly as stated and looks beautiful.”

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Posted 8 years ago

“Good product. Prompt shipping. No issues.”

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Posted 11 years ago

“Was very pleased with the design and functionality of the website and -store, the look and feel of the site was vintage, but technologically it is modern and well planned. The customer cycle is well planned and implemented - from registration till checkout and post-sales. One drawback only, that Lights.com will not take international orders, while it could. I had to use a local friend in the US to help me get the order shipped to my European address.”

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Posted 10 years ago

“I really love the lights that I have ordered, it was mainly for our first anniversary. The lights and candles were amazing .I would go and buy again from the same place.”

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Posted 11 years ago

“I was very pleased with my purchases . They were delivered very quickly . I had an issue with a color of a string of lights I ordered & they replaced them with no problem free if charge.”

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Posted 10 years ago

“We have had a great experience with the Lights.com web site, ordering process, delivery process and customer service. We would strongly recommend everything about Lights.com. We have purchased 2x Battery Pack + 100 LED Warm White String Light Starter Kit and 3x 31 Foot Warm White 100 LED Battery String Lights - Expandable to 186 feet.”

Helpful Report

Posted 11 years ago

Lights.com is rated 4.8 based on 3,842 reviews