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Lights.com Reviews

4.8 Rating 3,842 Reviews
99 %
of reviewers recommend Lights.com
4.8
Based on 3,842 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Lights.com Reviews
Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

Write Your review

Yes I would recommend you to others. My order was a large one, for me. One candle arrived broken & I sent an email. Within 1-2 days I received an email back that a replacement was on its way. Super customer service...thank you. The other items are beautiful, however, for Christmas decor so will not be putting out quite yet. I took a look at all of the box contents & I am very pleased. The miniature Christmas trees & red ribbon wrapped package battery candles are especially unique & pretty. Thank you for beautiful products & superb customer service.
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Posted 10 years ago
Wanted some flickering tapers (non-white) which would fit into some antique brass candle holders. Got that. Will be curious to see battery life -- supposed to be over 100 hours.
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Posted 10 years ago
Very easy order, communication and delivery. We are using the candles with timer in a display at our local library. I have had many calls about where did you get the candles? I have been happy to tell them all.
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Posted 10 years ago
Was completely satisfied with the available options, the ordering process and the product. Have already recommended you to someone. Thanks for offering good, affordable products.
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Posted 10 years ago
Great website! Loved the diversity of products. It was easy to checkout and my purchase arrived within the time predicted. Very happy with the experience!
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Posted 10 years ago
Got the candles soon after ordering. Would be nice to offer discounts, sales little more often, maybe free shipping sometimes.
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Posted 10 years ago
I was miss led by what was omitted from the ad for the tea candles. When it said they had a 5 hr. timer I thought like other candles they would go on everyday at the time I first turned them on. I was disappointed to find that I would have to turn them on each day. I was planning on using them in an outdoor lamp post light that used to have a gas light that went on with a timer each day. I needed a small candle to replicate the gas light but I cannot go outdoors each night to turn the candle on. I am keepng them. I will find another use at sometime for them. The candles are very nice but did not meet my needs. Service was very good.
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Posted 10 years ago
Excellent products and fast shipping! I will definitely be back to lights.com to shop again, thank you!
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Posted 10 years ago
The artificial candles arrived in a very timely manner. I am very satisfied with the quality of the product and plan to buy more. I would definitely recommend lights.com to others.
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Posted 10 years ago
Your rep on the phone was very nice, very professional and courteous and immediately said we will send a replacement order and felt very sorry this had happened. My new candles (votives) arrived very soon after. Thank you very much. I will recommend tthis company to my friends.
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Posted 10 years ago
Product is fine. The only problem is that they came from *** China.
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Posted 10 years ago
I am completely satisfied with both the product, and the procedure to order. The color and look of the motion candles were exactly as the picture and description on line. I really like them, and will be purchasing more. I would recommend these beautiful candles to anyone. And the shipping was very quick! I wasnt expecting them so soon. So it was an exciting day when they arrived. ***
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Posted 10 years ago
I ordered the 6 tall remote flameless candles - ordering was easy, they arrived quickly and work flawlessly. Im very happy with the purchase.
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Posted 10 years ago
Great price and quick delivery.
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Posted 10 years ago
Very fast shipping and great customer service after the wrong item was shipped
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Posted 10 years ago
Love the candles. However 1 does not work. Even bought new batteries. I ordered four more today so hope you can throw in the extra one that needs replacement. Thanks. ***
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Posted 10 years ago
Timely shipment.
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Posted 10 years ago
Your customer service/speed of delivery was excellent! However, I was disappointed with a couple of the products. The twisted wax candles and the tapers appeared cheaper than I anticipated. The six pillar set was even better than expected. All things said, this was a good experience, and Id not hesitate to recommend your site to others.
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Posted 10 years ago
Fast service, and great quality product. Thanks!
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Posted 10 years ago
First time purchasing from your company. Product is very nice, better then I expected.
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Posted 10 years ago
Lights.com is rated 4.8 based on 3,842 reviews